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Traveller (132)
Room & Suite (43)
Pool & Beach (12)
Ratings and reviews
Certificate of Excellence
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ski depot”(11 reviews)
“east wing”(4 reviews)
“boot room”(32 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Fitness centre
Concierge
Pets Allowed
Spa
Accessible rooms
Meeting Rooms
4 Star Hotel
Was gehört zu einem perfekten Skiurlaub im Ötztal? Schneesichere Pisten, traumhafte Abfahrten und ganz viel Raum zum Wohlfühlen. In Ihrem Vier-Sterne-Superior-Hotel in Obergurgl erwartet Sie ein legeres Ambiente zum Loslassen und Auftanken: THE CRYSTAL verwöhnt Wintersportler mit seiner...
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Location and contact
Gurglerstrasse 90, Obergurgl 6456, Austria
49.1 km to Kranebitten Airport
13 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (387)
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170 results
Traveller rating
119
34
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119
34
12
2
3
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All reviewsski depoteast wingboot roomfood were excellentdirect accessour waiterafternoon teasingle roombig spawater temperaturecorner sofapenthouse suiteoutdoor spasplit level roomrelaxation poolallocated roomwarm pool
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1 - 5 of 170 reviews
Reviewed 17 May 2018

The perfect spot for a perfect ski/birthday holiday. The hotel was great and in the perfect location. The food was fantastic and plentiful. So much to choose from and all delicious. We had the pleasure/luck of having Septimiu providing us with 6 star service for...More

Thank ChrisGpie
Reviewed 10 April 2018

A beautiful modern hotel with excellent service. Every staff member has a friendly smile and makes guests comfortable. Very good food & wine, a big spa, great skiing with a gondola right at the back door. The best location for night skiing, as the only...More

Thank Alex_Tallinn
Response from DianaKarsai, Manager at The CrystalResponded 24 April 2018

Dear Alex, thank you so much for your awesome feedback. :-) We are very happy to read that you had a wonderful time at The Crystal and that you were satisfied with all our facilities and our great The Crystal staff! We all wishing you...More

Reviewed 8 April 2018 via mobile

Superb hotel. All staff were very friendly and helpful. Tone (our waiter for breakfast and dinner each day) was particularly good. Always friendly, always helpful - nothing was too much trouble. Room was lovely. We had a superior room with balcony for 2 adults and...More

Thank DouglasDrewser
Response from DianaKarsai, Manager at The CrystalResponded 24 April 2018

Dear Douglas, thank you so much for wonderful feedback, it means a lot to us! :-) We are beyond happy that you enjoyed your stay with us and that you were so satisfied with all of our services! Of course we will pass your kind...More

Reviewed 7 April 2018

If I was to write about the service, food and facilities in this hotel I would have no hesitation in awarding 5 stars. I have skied for almost 40 years and without doubt the food in this hotel is so much better than any mountain...More

Thank stephenskier123
Response from DianaKarsai, Manager at The CrystalResponded 24 April 2018

Dear Stephen, thank you so much for taking your time to give us your feedback. We are very happy to read, that you were satisfied with the food, with the service of Istvan, with the ski location and with our spa area. We are very...More

Reviewed 7 April 2018 via mobile

We have just returned from our first skiing trip as a family to Obergurgl and what a fantastic experience it was for us all. In fact we all agreed that it was possibly the most amazing holiday we have had, made extra special by our...More

Thank keenaghan1
Response from DianaKarsai, Manager at The CrystalResponded 24 April 2018

Dear Family Keenaghan, Oh wow… :-) Such a great review! Thank you soooo much for it! :-) We are glad to hear that you enjoyed your holidays to the fullest. It was a pleasure for us to have you here and we would be very...More

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About
Description
Was gehört zu einem perfekten Skiurlaub im Ötztal? Schneesichere Pisten, traumhafte Abfahrten und ganz viel Raum zum Wohlfühlen. In Ihrem Vier-Sterne-Superior-Hotel in Obergurgl erwartet Sie ...More ein legeres Ambiente zum Loslassen und Auftanken: THE CRYSTAL verwöhnt Wintersportler mit seiner schneesicheren Toplage direkt an den Skipisten von Obergurgl und bietet höchste Servicekultur im stilvollen Ambiente.Kosten Sie Ihre Skiferien in Obergurgl - Ötztal und die Abfahrten bis zum Haus in vollen Zügen aus. Lehnen Sie sich zurück, genießen Sie jeden Augenblick Ihres Skiurlaubes im Ötztal. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Ski-In / Ski-Out
,
Family
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Adult pool
Babysitting
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Ski-In / Ski-Out
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Ski-In / Ski-Out
,
Family
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Ski-In / Ski-Out
,
Family
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Ski-In / Ski-Out
,
Family
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (132)
Room & Suite (43)
Pool & Beach (12)
Dining (7)
Questions & Answers
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Room Tips
"A balcony suite looking over the outdoor pool will help you learn about all things British...take that as you..."
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"Get a room with a view to the slopes but away from the outdoor swimming pool"
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"Avoid 207 and the rooms beside it, right over kitchen."
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"Ask for East wing, it is newer, brighter, including some penthouses"
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