We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Zell am See

Esplanade 4-6, Zell am See 5700 Austria
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Bar/Lounge
Spa
Casino and Gambling
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Show more
Room features
Suites
Non-Smoking Rooms
Family Rooms
Minibar
Good to know
HOTEL STYLE
Great View
Historic Hotel
HOTEL CLASS
Location
Full view
95Great for walkers
Grade: 95 out of 100
52Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Reviews & more
700Reviews
954Photos
12Q+A
100Room tips
Traveller rating
  • 395
  • 168
  • 57
  • 43
  • 37
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
this hotel is right on the lake and has a lovely view. the hotel has a wonderful bar which has a terrace overlooking the lake. the room had a sauna but not really worth it as the temperature would not go up beyond certain point and the shower area was a bit uncomfortable as it ha
Read more
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See
Responded 5 days ago
Dear sanjeevphu, thank you for your feedback. We regret, we could not convince you of our sauna in the room. Normally the sauna in the room is heating up to 60 degrees. Next time please let our recepetion team know if it is not working - we can have a look to check if everything is ok. Furthermore we want to apologise if our employees where not as friendly as you had wished. We receive a lot of positive feedback regarding our staff. We would love to welcome you again at the GRAND HOTEL ZELL AM SEE and we send you kind regards from the entire GRAND HOTEL Team.
Read more
W stayed for a night at this lovely hotel facing the lake. Room was comfortable though kind of old-fashioned. But the restaurant for breakfast was really elegant and with a good variety of food and drinks (including sparkling wine). Service at the restaurant was good too.
Su
Read more
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See
Responded 2 weeks ago
Dear Ling20162016, thank you very much for your great feedback. It was a pleasure to have you here and we hope to welcome you soon again at the GRAND HOTEL. We send you kind regards from the entire GRAND HOTEL Team.
Read more
we had a beautiful lake view room, but the toilet light fused when we checked in, waited half hour before someone came to fix, then waited another hour to fix another light but we gave up the wait and asked them to fix the next day so that we can sleep.
dinner was awesome though.
Read more
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See
Responded 29 Oct. 2018
Dear germainelch, we regret our technician could not fix the light. We want to apologise for that. Nevertheless we hope to welcome you another time again and send you kind regards from the entire GRAND HOTEL Team.
Read more
The only good thing about this Hotel was the beautiful view. The hotel is situated right at the lake Zell am see. The balconies open towards the lake to a breathtaking view but other than that the Hotel does not provide any great service and the rooms are also very small. The bre
Read more
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See
Responded 29 Oct. 2018
Dear NeeP9, thank you very much for your feedback. Great to hear that you enjoyed our location. We have 13 different room categories. That means we do have small rooms and we have big suites. Next time just let us know before you reserve a room what you want to have. Correct we do not offer irons in the room because of safety reasons but we offer ironing service. Furthermore we regret we could not convince you of our breakfast. Moreover, if you ask for kettles at reception we can privide them for the room but in Austria it is not usual to provide that in the bedroom. We wish you all the best and remain with kind regards from the entire GRAND HOTEL Team.
Read more
Being situated closely to the see, the hotel provides a pleasant restaurant and namely charming terrace on te bord of the see. Enjoying a full relax viewing at the see, drinking a coffee with some cake...just forget the world and its sorrows☺
Read more
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See
Responded 29 Oct. 2018
Dear Mili S, it was great to read your comment. Thank you very much for your feedback. It was a pleasure to have you here. We send you kind regards from the entire Team.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorGrand Hotel Zell am See
The Empress Elisabeth Suite with Balcony (Lake View) at the Grand Hotel Zell am See
Professional photo exclusively commissioned by TripAdvisorGrand Hotel Zell am See
The Emperor Franz Joseph Suite with Balcony (Lake View) at the Grand Hotel Zell am See
Professional photo exclusively commissioned by TripAdvisorGrand Hotel Zell am See
The Comfort Double Room with Lake View at the Grand Hotel Zell am See
amazing view from our balcony.
Previous
Iv seen some reviews for weddings at this hotel all seem good just wanting to know how was the planning ?? Ive done some research but want to no how other people found the process ?
We were also in a group of 15-20 ppl, but not for a wedding still they treated us very nicely we though we were vegetarians. I am sure they can handle you all.
1 vote
Show all answers
I have heard that some hotels in zell am see provide the summer card to guests.Does this hotel do this? If not where can you buy this and what is the price?
No idea sorry
0 votes
Show all answers
Can I throw a small party there ? Can we reserve a table and have a decent place to have a little party with cakes ? And how could i achieve this ? Should we pay in advance ?
The hotel did arrange a wedding anniversary in my room (flower, gift, drink, chocolate etc). They were very organized and every thing went very well. I contacted them in advance by email and payment was done upon arrival. I think they can arrange your party and suggest you contact the hotel by email. Wish you all the best ,
1 vote
Show all answers
Hi, we're very much looking forward to our Christmas stay at this hotel . Could you please tell me what the dress code is for dinner? Many thanks
Dear WebbyDog, thank you for your message. The Dress code is smat casual. For any other questions please do not hesitate to contact us. With kind regards Martina
0 votes
Show all answers
Can anyone recommend a good ski school for the kids. Only want 1/2 day though and not full day so we can have some family time. Thanks.
Previous
"lake facing rooms"
"Lake view a must"
"Ask for lake view room"
"Refuse a room in the annex/over the casino (Room Nos 7xx) I'm not sure if the rest are better but they cant be any worse"
"Lake facing rooms are best but otherwise the location is very scenic so does not matter so much."
Previous
PRICE RANGE
USD 246 - USD 581 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand zell am seegrand hotel zell am seezell am see grand
LOCATION
AustriaAustrian AlpsSalzburg RegionZell am See
NUMBER OF ROOMS
133
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing