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Ace Hotel New Orleans

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Traveller (247)
Room & Suite (255)
Pool & Beach (61)
Overview
Hotel website
E-mail hotel
600 Carondelet St, New Orleans, LA 70130-3511 See on map
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Ace Hotel New Orleans
Special Offer: Mangiare
Reviews (369)
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345 results
Traveller rating
150
95
52
29
19
Traveller type
Time of year
LanguageEnglish
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150
95
52
29
19
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All reviewsstumptown coffeerooftop poolrecord playermusic venuelobby barsmeg fridgeblack tilecork floorskettle bellsvinyl recordsshampoo conditioner body washgorgeous rooftopcool hotelfull size fridgecoffee shop next doorcorner roomwrong hotel
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1 - 5 of 345 reviews
Reviewed yesterday via mobile

I ordered the Ace suite, $1k a night and when I arrived check in was like staying at a holiday inn. I got to to my room and in front of my door was a dirty old flower arrangement and a coat rack. The hallway...More

Thank Steven W
Response from Ace_Nola, Manager at Ace Hotel New OrleansResponded yesterday

Hello Steven, I'm so sorry to hear about your experience, and am extremely sorry that our team wasn't able to rectify these things for you. I know you have spoken already with both our Executive Housekeeping Director and Front Office Manager and was hopeful that...More

Reviewed 2 days ago

We used to stay in the Quarter to be close to the action. But I could never find decent coffee places nearby. So I made that a priority for our last stay. As soon as I saw that the Ace had a Stumptown attached to...More

Thank Juilletdix
Response from Ace_Nola, Manager at Ace Hotel New OrleansResponded 2 days ago

Hi Juilletdix, Thank you so much for staying with us, and for taking the time to write. I'm glad we didn't disappoint with Stumptown, but it sounds like there's some room for improvement with other parts of your experience. I'd really like to talk to...More

Reviewed 1 week ago via mobile

The AC Hotel was a very clean hotel. Its a new & modern type hotel.The rooms are nice & bed was comfortable.It has a cozy bar & lobby area. It close to Canal Street & Superdome. Probably could walk to Superdome if it's a nice...More

Thank baller565
Response from Ace_Nola, Manager at Ace Hotel New OrleansResponded 1 week ago

Hi Baller, Thank you so much for staying with us and for taking the time to write! I'm happy to hear you enjoyed our comfy rooms & lobby and the decor. We'd love to see you again sometime. Cheers, Allison Barnette, Rooms Director allison.barnette@acehotel.com

Reviewed 1 week ago via mobile

Loved my stay at the Ace Hotel! Staff members were very helpful & accommodating. Walking distance to many locations and connected to stumptown coffee which is ideal for early mornings! Will definitely be booking here again when I return to New Orleans!More

Thank Maureen E
Response from Ace_Nola, Manager at Ace Hotel New OrleansResponded 1 week ago

Hey there, Maureen. I'm so glad to hear that you enjoyed your time with us, and thank you for sleeping in our beds. We'd love to have you back again for another visit; reach out to me when you start planning your next trip to...More

Reviewed 2 weeks ago via mobile

I was in for business on what was apparently a convention week and pulled this off TripAdvisor. What a great find! Super staff, quirky hotel with guitars, retro fridges (not mini) and a great vibe. Good location for walking most places, consider Uber at night.More

Thank Cosmichomicide
Response from Ace_Nola, Manager at Ace Hotel New OrleansResponded 2 weeks ago

Hello, Cosmichomicide! I'm so glad we found each other, thanks for stopping by for a visit and for all the love! I'm happy to hear you enjoyed some of our unique amenities along with our location close to, well, almost everything. We'd love to see...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
234
Price range
USD 150 - USD 482 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans > Central Business District
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
234
Price range
USD 150 - USD 482 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans > Central Business District
Photos
Traveller (247)
Room & Suite (255)
Pool & Beach (61)
Dining (60)
Amenities (40)
Family and Play Areas (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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Questions & Answers
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Eddie M
6 September 2018|
AnswerShow all 2 answers
Response from LiteTraveler115 | Reviewed this property |
Great lobby.
0
Votes
emily d
2 September 2018|
Answer
Response from Samsgrrl00 | Reviewed this property |
No reserved pool chairs for guests. It’s first come first serve at pool. Can get busy on weekends for sure.
1
Vote
Monica H
21 April 2018|
AnswerShow all 6 answers
Response from MrsTiggywinkle66 | Reviewed this property |
I think so but can’t swear by it. It was easter and we swam happily and I hate cold water. Not a huge pool though!
0
Votes
Room Tips
"just be cool, man."
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"Get a south facing view as there are no streets below the room."
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"Corner room is recomended"
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"The only tip is don't go here."
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