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St. James Hotel, an Ascend Hotel Collection Member

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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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675 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Marion, Ohio
Level Contributor
4 reviews
Reviewed 2 days ago NEW

This hotel is charming, beautiful, and well cared for. The rooms are nice and big. Within walking distance to all the action, or one block from street cars. Far enough away that it is quiet. Parking in gated lot across the street. Every morning you can get free hot croissants, coffee, and tea. This was our first time in new... More 

Helpful?
Thank neault28
Montgomery City, Missouri
2 reviews
Reviewed 4 days ago NEW

Loved the atmosphere of hotel & room. Perfect for our first time in New Orleans. Close to French Quarter but far enough away to be quiet. Nice to have breakfast delivered to the room each morning. Will definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank Barry H
Chicago
1 review
Reviewed 4 days ago NEW

Please make sure that you are not given room 116. It shouldn't be offered to anyone. Extremely noisy room: it is in the middle of a corridor and people don't stop coming in and out at all hours (only rest was from 3am to 7am). The doors slam so badly that the walls of the room are just shaking constantly.... More 

Review collected in partnership with this hotel

Helpful?
Thank hdz_sara86
Blaine, Minnesota
1 review
Reviewed 4 days ago NEW

Nice place with lots of NOLA style! nice courtyards and easy access to the quarter. Also close to public transportation so we took street car to football game. Coffee, juice,and croissants delivered to door each morning. Will stay here again.

Review collected in partnership with this hotel

Helpful?
Thank smarmorine
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear smarmorine, We are thrilled you enjoyed your football weekend! Thank you particularly for mentioning our NOLA style. We have put a lot of thought into modernizing our historic building in which the St. James is housed and we love it when someone notices! We hope to see you again next year for the football weekend or any other time!... More 

Leawood, Kansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

This hotel is a quiet place in a modernized old building on Magazine street, west of Canal, an easy walk into the French quarter and down to the Mississippi river. House of Blues and Red Grill are just minutes away.

Review collected in partnership with this hotel

Helpful?
Thank EdwardFC
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear EdwardFC, Thank you for the 5 star review! I hope next time you're in New Orleans you take advantage of our great location 'Just off the hustle and bustle of the French Quarter' and stay with us again! Warmly, Jennifer Dragna General Manager (504)304-4000 More 

Tamarac, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Location is a 5 minute walk to French Quarter. Nice French exterior/interior. Nice way to save money but still in walking distance of it all. The staff were pretty quiet and did their job. Parking was $35 a night. More affordable parking close by.

Review collected in partnership with this hotel

Helpful?
Thank Miguel Y
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Miguel Y, Thank for your recent review and for mentioning our great location and affordable value. I regret to read that our staff was pretty quiet as we like for them to be much more engaging. I hope you stay with us again next time you're in New Orleans so our staff can show you what we really have... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Nice hotel, clean. Quaint room that felt more like a big fancy bedroom than a hotel room. Wood floors in our room. Some front desk staff members were more lovable that others, but all were helpful when asked. This felt like a special place to stay--different than a basic hotel. We walked to the French Quarter every day. Nice walk.... More 

Helpful?
Thank Licia P
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Licia P, Thank you for the kind words about your recent stay at the St. James Hotel. We are extremely happy that you thought our room felt like a big fancy bedroom! Talk about the perfect compliment! It was so sweet to write that you felt like the St. James was a special place to stay because we truly... More 

Southwest Gulf Coast, Florida
2 reviews
Reviewed 1 week ago

The staff was amazing and very helpful. Great New Orleans experience. Breakfast was always yummy and on time. I could get used to breakfast delivered and in bed. I'd definitely stay here again. Ready too go back .

Review collected in partnership with this hotel

Helpful?
Thank Meyer3792
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Meyer3792, We are delighted that we were able to be a part of your birthday fun and a great New Orleans experience. We particularly appreciate that you enjoyed our breakfast in bed delivery service. That is one of our special touches that we really take pride in. We can't wait to welcome you back! Sincerely, Jennifer Dragna General Manager... More 

Sanford
1 review
Reviewed 1 week ago

Room was nice - liked in room refrigerator. Croissant and juice was nice in morning. Desk staff was less than helpful. Had to go outside and into another building to get to room. Parking fee very high.

Review collected in partnership with this hotel

Helpful?
Thank Amy M
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Amy M, Thank you for taking the time to write a review about your recent stay. I am pleased to read that you enjoyed our rooms and breakfast service. However, I apologize that our front desk staff was not helpful as we pride ourselves on exceptional customer service. Thank you for the feedback and we hope you decide to... More 

Temple, Texas
1 review
Reviewed 1 week ago

We loved our stay at the hotel. It was just perfect for us. We felt very comfortable - the appointments were pleasing, all was sparkling clean, the bed was wonderful, the service was on the spot and friendly. The admitting and check out was completely efficient. All in all, the stay was very relaxing and charming. Loved it.

Review collected in partnership with this hotel

Helpful?
Thank gjaneweber
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear gjaneweber, Wow! Thank you so much for the amazing review! We are thrilled you loved our hotel and particularly that you thought it was nostalgic and cozy. We hope you visit with us again both soon and often! Best, Jennifer Dragna General Manager (504)304-4000 More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $150 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from St. James Hotel, an Ascend Hotel Collection Member staff and other travellers.
19 questions
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Questions? Get answers from St. James Hotel, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms, great court yards, near public transportation”
 of 5 bubbles neault28, 30 Nov 2016 | Read review
“We had suite, which was nice. The noise from the hall is quite loud, so helped to have the bed away from the hall noise.”
 of 5 bubbles amymY4635FL, 22 Nov 2016 | Read review
“A little on the smaller size room but for one night it was fine.”
 of 5 bubbles missp4, 21 Nov 2016 | Read review
“Room in the back of the hotel away from side road were bins are emptied”
 of 5 bubbles marystephen2016, 1 Nov 2016 | Read review
“We had a ground floor room opening onto the courtyard and pool”
 of 5 bubbles cindyhayes2016, 31 Oct 2016 | Read review
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