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St. James Hotel, an Ascend Hotel Collection Member

Booking.comUSD 125*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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885 Reviews from our TripAdvisor Community

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Showing 839: English reviews
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Daphne
Reviewed yesterday NEW

Parking should not be an additional cost. Should be included in price of hotel price. Loved the history of hotel. Staff was helpful but did not go out of their way. Didn't have free breakfast because there was nothing in lounge area. No cream or sugars were provided in the room with the coffee maker,just coffee itself. The floors were...

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Helpful?
Thank Helen T
Wauchula, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017 via mobile

I just can't say enough nice things about this place and the people who work there. We arrived early and were prepared to leave our luggage in storage for the day. However, Michelle informed us there was a room ready to go and..."how would we like to go ahead and check in?" Oh my gosh!! How great was that?? She...

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Helpful?
1Thank gshaw5
About Hotel's Favourite Review
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear gshaw, Thank you for the amazing 5 star review! The staff was ecstatic to read your praises as we hope to exceed all guests expectations! Michelle and Pedro are true gems of the St. James Hotel and I am proud to have them represent us all. We also appreciate you noting how much you loved our breakfast service and...

Dallas, Texas
Reviewed 3 days ago NEW

Most importantly, I had to change my travel plans and even though I had already paid for 4 nights, they were very accommodating about letting me check out after the first night - that means a lot. Valet parking. A little expensive at $35/night, but average for NOLA. A couple of blocks off of Canal, so you don't have all...

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Helpful?
Thank mbigbee
Albuquerque
Reviewed 5 days ago NEW

Our room was clean, comfortable bed, coffee, (a pot not just a cup) tea croissants, juice are delivered to your room every morning. The staff was very friendly, helpful (Ariel) giving us pointers on things to see and do making arrangements for us. Pedro also was most helpful with directions places to eat, getting us a taxi. Uber was going...

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Helpful?
Thank Leanore J
Reviewed 5 days ago NEW

The St. James is a perfect place to stay! It's waking distance to all of the tourist attractions like Burbon st. and the French quarter. As soon as you walk in to the St. James you are hit with a wonderful scent and greeted by the friendly staff. Free breakfast brought up to your room every morning of your stay....

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Thank elizabeth_cardona88
Washington DC
Reviewed 1 week ago NEW

St. James hosted 15+ members of my family during my New Orleans wedding this month and went above and beyond to make our stay comfortable. The quarters were clean, quiet, and well-lit, staff was phenomenal (Kim, the sales manager, is a sweetheart!), and it's location was perfect for getting around on foot. Would highly recommend this hotel to anyone looking...

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Thank Jjt00
Reviewed 1 week ago NEW

Great location. Beautiful room. Friendly staff. Welcoming and beautiful lobby. The Ruby Slipper diner is a few buildings away for breakfast. Easy walk into the French Quarter. Will definitely stay at the St James again.

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Thank laurabO9560EO
Tampa, Florida
Reviewed 1 week ago

Would highly recommend. Very clean, great location extremely helpful and friendly staff. The room was lovely, having the refrigerator was really helpful as it was so hot in New Orleans. This hotel was very clean and had a sort of European flair.

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Thank Ruggiere
Reviewed 1 week ago

The hotel is a very nice hotel located in a very convenient and safe part of New Orleans. The bed was very uncomfortable and caused me back pain. The restaurant next door is world class. The hotel staff went out of their way to correct the bed problem. I would highly recommend this hotel.

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Thank alcL6753ZC
Quebec, Canada
Reviewed 1 week ago

St. James Ascend Hotel Collection is far the best of all Choice Hotels where we have stayed in many of our trips to the U.S. This small hotel is ideally located within a 20-minute walk from the French Quarter and a 20-minute walk in the opposite direction towards the Mississipi River, the Riverwalk Market Place and the Audubon Aquarium. But...

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Thank jorolec

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11/06/2017 12/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $148 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from St. James Hotel, an Ascend Hotel Collection Member staff and other travellers.
19 questions
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Questions? Get answers from St. James Hotel, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe all rooms are nice, we did hear the trash pickup truck every morning”
lean0rej, 25 May 2017 | Read review
“Women who hate AC? Brave the walk through the terrace to stay in the 2nd building, with the atrium pool.”
Jjt00, 23 May 2017 | Read review
“Nice beds. High ceilings microwave and frig.”
pattig793, 15 May 2017 | Read review
“We were in room 302 and it was very comfortable and quiet.”
580edwardc, 14 May 2017 | Read review
“Poolside was great”
Annaphoeby, 9 May 2017 | Read review
5 of 5
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USD 125* /night
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Prices are for 1 room, 2 adults
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