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Royal Sonesta New Orleans

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3,660 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Sonesta New Orleans
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Showing 3,564: English reviews
San Antonio, Texas
Reviewed 2 weeks ago

My husband and I have stayed in many hotels around the world. Our experience here could have been better when compared to other places. The hotel is located right on bourbon st, beautiful lobby, in-house coffee shop, pool, and business rooms. The room we stayed in on the 4th floor is just like a room at the Omni, Hyatt, Wyndham,...

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Helpful?
Thank C_Jaz14
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear C_Jaz91, At Royal Sonesta New Orleans, we strive to be anything but typical and we pride ourselves on differentiating our hotel from others through our team members and their genuine hospitality. Based on your feedback, we understand that this is not the impression we have left you with and we regret that your experience had moments of inconsistency. While...

The Woodlands, Texas
Reviewed 2 weeks ago

I spent 3 nights at the RS recently and had a great experience! Upon arrival I was greeted by valet and parked with no issues. Bell man greeted us at valet and escorted us to check in. We received a warm welcome at the counter by two incredible young ladies! They answer got us check in quickly and made us...

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Helpful?
Thank Jim9995
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear Jim, It is always a pleasure to hear from our repeat guests and we thank you for taking the time to share your review. We are delighted that so many of our colleagues made such a favorable impression on you and yours and that the Balcony room and Sonesta bed provided you with the experience and great night’s sleep...

Saint Augustine, Florida
Reviewed 2 weeks ago

We had three wonderful days and nights at the Royal Sonesta in New Orleans. We stayed on the concierge floor. The concierge room made a delicious breakfast every morning. We had great wine ,beer or champagne and appetizers from 5Pm to 7Pm every evening. The hostesses Patricia and Brandy were gracious and made you feel like you were home. They...

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Helpful?
Thank cissyb123
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear cissyb123, A big New Orleans style greeting to you and your husband and thank you for sharing your review. As you discovered, the Crescent City is a culinary dream and we are thrilled that you joined us in Desire Oyster Bar for some oysters and gumbo that we suspect will be hard to forget. We hope you had a...

Reviewed 2 weeks ago via mobile

I REALLY ENJOYED IT VERY MUCH, noticed that it was all in CAPS because it was THE FIRST that I APPRECIATED and MOVED ME ENOUGH to LEAVE A REVIEW: 1) PATRICIA - "PATRICIA", what can I say; Morning Staff including PATRICIA was ALWAYS ON POINT, before and after, INCLUDING THIER HOSPITALITY was on POINT; made YOU AND EVERYONE feel like...

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Helpful?
Thank S I
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear S I, Patricia and Liam are both gems and we have shared your marvelous feedback, resulting in a sense of pride radiating from each of them. As you discovered, they are always happy to do whatever they can to ensure our guests feel perfectly at home and we again thank you for calling attention to their efforts. We are...

Vancouver, Canada
Reviewed 2 weeks ago

I stayed with a friend while in town for a conference. When we arrived and checked in and got our keys, someone was (strangely) still in our room. Promptly issued a new room by staff. The room was smelly - perhaps a cleaning fluid?, but it seemed more moldy - and didn't dissipate over the 4 days. I didn't think...

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Helpful?
Thank BigDig14
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear BigDig14, Greetings from New Orleans. It was a pleasure to welcome you and your friend and we are elated that you were able to mix both business and pleasure on your visit to the French Quarter. It delights us to read that our Royal Sonesta colleagues were so successful in making you feel welcome and that you had an...

Peel, United Kingdom
Reviewed 2 weeks ago

The hotel is very well keep, comfortable and clean with lots of facilities, centrally located for sightseeing, with most of the staff being excellent at their jobs. However. We had phoned the hotel twice to request a quiet room facing away from Bourbon Street, and our travel agent also requested the same, this request fell on deaf ears. On arrival...

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Helpful?
Thank 2308Maggie
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear Maggie, Greetings from the Crescent City. It was a pleasure to welcome you and yours on your recent visit and we hope your New Orleans experience was complete with Jazz, Oysters and some exploring of Bourbon Street. We are thrilled that our central and vibrant location served you well and that you felt so at-home in our newly renovated...

Chicago, Illinois
Reviewed 2 weeks ago

I stayed in NOLA for a Girls' weekend. We decided to try the R Club level for the amenities offered. It was worth every penny. Mr. Sterns and Jessica checked in on us constantly to make sure we were enjoying our stay. They had recommendations for great restaurants in the area. They were knowledgeable about different local watering holes and...

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Helpful?
1Thank farmerrasha
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear farmerrasha, It was a pleasure to welcome you and the girls and we hope that New Orleans and The R Club will become one of your go-to destinations for future weekends that celebrate your friendship. We appreciate you highlighting so many of our R Club colleagues, each of them among the many shining stars on our team and each...

Reviewed 2 weeks ago

If you can get an inner balcony room facing the pool, do it. The room gives you a great view, easy access to the pool area, and quieter than the Bourbon Street side. This hotel is in a great location. We were upgraded when we checked in and the clerk was very polite and professional. I've stayed at many different...

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Helpful?
Thank xsfforce
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear xsfforce, We are thrilled to be your favorite hotel in New Orleans and we thank you for such a wonderful review. The courtyard facing rooms are certainly a treat and we are delighted you enjoyed waking to the tranquility of our fountains and pool, the perfect backdrop for enjoying a cup of coffee. Your comments regarding our colleagues are...

Thailand
Reviewed 2 weeks ago

The location and quality could not be better - provides a valuable opportunity to stay in an upscale, quiet, contemplative spot just a heartbeat away from everything in the French Quarter and beyond. It was surprisingly well-insulated for noise, which was particularly valuable during the extensive episodes of impressively loud partying along Bourbon Street (as one local put it, the...

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Helpful?
Thank ThePathLessTravelled
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear ThePathLessTravelled, Greetings and thank you for such a lovely review. As you discovered, at Royal Sonesta New Orleans, we pride ourselves in ensuring that every detail has been thought of, right down to the morning newspaper and the infused water in our lobby to the in-room ear plugs for our highly coveted Bourbon Street facing rooms. We are thrilled...

Martinsville, New Jersey
Reviewed 2 weeks ago

very nice hotel with an ideal location for those looking for a Bourbon Street experience. some rooms can be very loud from the street music and noise so use care when booking room. nice courtyard pool. overall great location for bars and restaurants.

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Helpful?
Thank John L
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Greetings John, Our location is hard to be rivaled and we are thrilled that you found our address provided the best of the French Quarter at your doorstep. We appreciate you taking the time to share your review and we hope it won’t be long before we again find you relaxing by the poolside. Warm Regards, Alfred L. Groos General...

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 

Additional Information about Royal Sonesta New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $232 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Reservation Options:
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel
Hotel Style:
#10 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta New Orleans staff and other travellers.
74 questions
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Questions? Get answers from Royal Sonesta New Orleans staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you leave earlier than noon so housekeeping has a chance to clean your room.”
 of 5 bubbles barber2708, 1 Dec 2016 | Read review
“Choose a room away from Bourbon Street.”
 of 5 bubbles AKR001, 29 Nov 2016 | Read review
“Ask for an interior balcony or poolside room. Rooms overlooking Bourbon Street will be super noisy.”
 of 5 bubbles 782marilyns, 28 Nov 2016 | Read review
“Club Level rooms for the superior service and perks.”
 of 5 bubbles Andrea32813, 28 Nov 2016 | Read review
“balcony upgrade not necessary.....”
 of 5 bubbles , 28 Nov 2016 | Read review
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