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The Westin New Orleans Canal Place

Booking.comUSD 139*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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The Westin New Orleans Canal Place
The Westin New Orleans Canal Place
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1,523 Reviews from our TripAdvisor Community

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Showing 1,468: English reviews
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Westerham, United Kingdom
Reviewed yesterday NEW

We stayed for a couple of nights and it was just the perfect position for exploring The French Quarter and surrounds. 2 Street car lines are really close by. The staff were very helpful and friendly, the breakfast was good, we ate a light meal in the bar on arrival which was very good. Our room was large and had...

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Helpful?
Thank EMALULA
orlando
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

My wife and I recently stayed here for 3 nights on a little weekend getaway. Although we had a little trouble deciding where we wanted to stay, we were confident that we made the right choice. We had a large corner "work out" room that we absolutely loved. It was more than spacious and had a large flat screen TV,...

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Helpful?
Thank stillnaive
About Hotel's Favourite Review
San Francisco
Reviewed 4 days ago NEW

The Westin is located right adjacent to the French Quarter and the Mississippi River. River front rooms offer you the ability to see the movement of tug boats and barges traveling the river, along with River Boat paddle ships and ocean vessels, all navigating the crescent river turn right in front of the hotel. Great staff, wonderfully located facility, and...

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Helpful?
Thank ArthurFSanFrancisco
BrianAtchison, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for taking time to review your recent visit to The Westin New Orleans Canal Place. We're glad you enjoyed your deluxe river view room and certainly appreciate your comments on our team members. We appreciate your recommendation to other potential guests on TripAdvisor and hope you'll make time to return soon.

Manhasset, New York, United States
Reviewed 4 days ago NEW

Beautiful hotel in a great location. The staff was quite good; attentive, friendly and helpful in all ways. The rooms were very clean, although the bathrooms (also very clean) could use a bit of an update. Not that there was anything wrong, they were just showing a bit of wear and tear.

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Helpful?
Thank Lori L
BrianAtchison, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hello and thanks for taking time to share your experience with other TripAdvisor readers. Our team appreciates your compliments as they work hard to provide a welcoming environment for our guests. We also appreciate the constructive feedback and will take it into consideration as we are always seeking ways to improve the overall guest experience.

Virginia
Reviewed 4 days ago NEW

The views from our room on the 23rd floor were amazing. I spent a lot of time at our window watching the ships on the river make the tight right turn just downstream. The location was convenient to the French Quarter and the aquarium. Having to check in on the 11th floor was weird, and I wasn't crazy about the...

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Helpful?
Thank Rich G
Miami
Reviewed 6 days ago NEW

I spend 100+ nights per year in all levels of accommodations and maintain status with Marriott and Hilton.Additionally I've been traveling to NOLA regularly for 17 years. However honest, I wish my review was more positive... The Good Stuff First: Location and security of property is excellent. All interactions with the many bellman were friendly and professional. Heavenly bed/bedding was...

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Helpful?
1Thank bowman716
Reviewed 1 week ago

We spent 5 days at this hotel. I think the property is lovely and the location is great. I was disappointed in a few things. The rooms are large, and there were 3 of us, so we requested 2 beds. Not sure I've ever stayed in a 4 star hotel that had double beds, instead of queen sized, and the...

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Helpful?
Thank Gaylevs
Toronto, Canada
Reviewed 1 week ago

Our room was on 17th floor with a view of the river. Great room - king size comfortable bed. Pierre, the Concierge was the most helpful Concierge I have ever had. He ensured he provided us with very specific recommendations on restaurants, and sites to visit. He followed up with us to ensure we were satisfied with his recommendations. The...

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Helpful?
Thank dab1690
BrianAtchison, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for vacationing at The Westin New Orleans Canal Place. We're glad you were able to meet Pierre. He is definitely an asset to our team and is key to delivering a welcoming experience for our guests. I'll be sure to share your comments with him and members of our leadership team. We're also glad to hear that you enjoyed...

Churchville, Maryland
Reviewed 1 week ago

We don’t usually stay at a Westin. Quite candidly, they are very nice, but just too expensive for my budget. I am more of a Best Western, Comfort Inn, and Hyatt Place kind of guy. I just want a nice clean room that is inexpensive. I want a simple complimentary breakfast with hot foods and hit the road. To my...

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Helpful?
1Thank Windsurferguy01
BrianAtchison, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hello and thanks for taking time to provide this extensive review of your recent visit to The Westin New Orleans Canal Place. We're glad you enjoyed the accommodations including the Westin Weekend late check-out, Heavenly Bed, and our new updated WiFi connections in the guestrooms. Our WiFi connection speed is quite fast now that we offer one connection point for...

Reviewed 1 week ago

Stayed here during French Quarter Fest for two nights. The room had a great view. The low rating was due to poor service from the concierge. Most requests made by phone were not answered after multiple attempts. Room service was just okay. Other than the hotel service the location was perfect to get to any of the major attractions.

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Helpful?
1Thank Edwin T

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14/05/2017 15/05/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $207 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 437
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#21 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New Orleans Canal Place staff and other travellers.
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Questions? Get answers from The Westin New Orleans Canal Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We looked out over the car park. Ask for riverfront.”
EMALULA, 29 Apr 2017 | Read review
“A room facing the Mississippi river and the French Quarter.”
ArthurFSanFrancisco, 26 Apr 2017 | Read review
“Rooms with view of the river and higher floors are best.”
dab1690, 20 Apr 2017 | Read review
“Rooms start on the 12th floor, so any room has a good view.”
Windsurferguy01, 20 Apr 2017 | Read review
“Just don't...”
Lmtiller, 11 Apr 2017 | Read review
5 of 5
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USD 139* /night
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HotelQuicklyUSD 194
Expedia.comUSD 139
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Prices are for 1 room, 2 adults
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