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Royal Crescent Hotel

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Traveller (11)
Room & Suite (183)
Dining (19)
Overview
  • Excellent11%
  • Very good17%
  • Average17%
  • Poor32%
  • Terrible23%
2 weeks ago
“Don’t do it, look somewhere else. No where near 4 stars!!!”
4 weeks ago
“Going downhill fast”
AMENITIES
Free Internet
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17)
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1 - 5 of 16 reviews
Reviewed 1 week ago via mobile

I actually had a decent stay at the hotel. This would have been a 3 / 4 star rating if they had given me my $100 deposit back. Before I get into that, I’ll leave an honest review. The staff at the front desk were...More

1  Thank Merissa B
Response from David M, General Manager at Royal Crescent HotelResponded 2 days ago

Dear Merissa B, Thank you for staying with us and the nice comments about the staff at the front desk. I apologize for the delay in refunding the deposit taken at check in. We have stopped the practice of getting a deposit at check in...More

Reviewed 2 weeks ago via mobile

First off, I was mislead into thinking this was still owned by the Omni hotel chain. Back in March I booked my room and it showed OMNI Royal Creacent Hotel. I had been here back in 2013 and thought it was okay for the price...More

3  Thank claudias1016
Response from David M, General Manager at Royal Crescent HotelResponded 2 weeks ago

Thank you for sharing comments about your stay so that we may address any challenges. We are working on many maintenance items that will ensure our guests have a better experience. I am also working with each staff personally to provide a higher level of...More

Reviewed 3 weeks ago

I had approximately $1,000 worth of property stolen from my car while it was in valet care. Hotel staff was indifferent and unsympathetic. It's cheap, but it's not worth it. Stay somewhere else if you are visiting! You have been warned.More

1  Thank ILLUMINAT3
Response from David M, General Manager at Royal Crescent HotelResponded 2 weeks ago

Dear ILLUMINAT3, I am very surprised and upset that you had an issue with Valet. We use the largest Valet Parking company in the city with the owner of the company parking cars alongside his workers daily and incidents like this are rare. I will...More

Reviewed 4 weeks ago via mobile

I’ve never felt the need to write a review before but this is the worst hotel I’ve ever stayed in so I felt compelled to write one. In all my 50 years of travelling I’ve never come across anything like it. I’ve visited many countries...More

3  Thank Linda N
Response from David M, General Manager at Royal Crescent HotelResponded 4 weeks ago

Dear Linda N, Thank you for taking the time to share comments about your stay. I am very sorry to hear that there were issues with parking, our staff's response to having the keys, late housekeeping service and lack of water. We recently acquired the...More

Reviewed 4 weeks ago via mobile

Great location, but last visit. We have stayed at this hotel multiple times and unfortunately this will be our last. The hallways reek of old funk and smoke, the bedspread had holes and instead of repairing the shower, they provided a plug. Honestly, the only...More

3  Thank arzavala
Response from David M, General Manager at Royal Crescent HotelResponded 4 weeks ago

Dear arzavala, Thank you for taking the time to share comments about your stay. I am very sorry to hear that there were issues with your shower and in the hallway. I walk each hallway daily and will pay close attention to the floor you...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Meeting Rooms
Wheelchair Access
Concierge
Non-Smoking Hotel
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
USD 87 - USD 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in New Orleans
#32 Family Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#37 Luxury Hotel in New Orleans
Room types
Non-Smoking Rooms
Details
Price range
USD 87 - USD 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in New Orleans
#32 Family Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#37 Luxury Hotel in New Orleans
Room types
Non-Smoking Rooms
Photos
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
MimiBellini
11 August 2018|
AnswerShow all 3 answers
Response from David M | Property representative |
Hi MimiBellini, The hotel has been purchased and we are making many improvements to a great hotel in a phenomenal location. There are extensive plans to redesign the entire property and we hope you come see us before... More
1
Vote
Lisa P
1 August 2018|
Answer
Response from KayJay1mom | Reviewed this property |
Not sure about how it will smell, as far as a nice view you'll see other hotels in the area
0
Votes
Lisa P
1 August 2018|
AnswerShow all 4 answers
Response from David M | Property representative |
I will definitely work with our Executive Housekeeper the make sure your room in fresh and clean. Our views are very subjective as you have seen in past guests comments above. I will make the room assignment personally to... More
1
Vote
Room Tips
"look elsewhere, not worth it"
Read review
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