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    Sheraton New Orleans Hotel

    500 Canal St, New Orleans, LA 70130-2306
    (504) 525-2500
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    04/02/2018 05/02/2018
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     2 people have started booking this hotel
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    USD 266*
    USD 245*
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    Traveller (808)
    Room & Suite (425)
    Dining (33)
    Overview
    • Excellent33%
    • Very good41%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “canal street” (265 reviews)
    “pelican bar” (28 reviews)
    Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Offers from Sheraton New Orleans Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    4 Feb.5 Feb.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,428)
    There are newer reviews for Sheraton New Orleans Hotel
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    1,201 - 1,205 of 2,308 reviews

    Reviewed 15 July 2015

    We booked the W French Quarter (awful... stay away) but they were oversold so we were pointed in the direction of the Sheraton. The front desk staff was extremely nice and understanding of the terrible situation we were in so they took care of us....More

    2  Thank Montgomery H
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 17 July 2015

    Thank you for sharing your comments and we're happy that we were able to salvage your stay in the Big Easy. We are especially proud of the warmth of our entire Sheraton New Orleans family and are glad we were able to share that with...More

    Reviewed 15 July 2015

    My daughter and I visited New Orleans for vacation from June 27 - July 1. My daughter had always wanted to visit New Orleans, and the Sheraton didn't disappoint. When we arrived we discovered that New Orleans was hosting a National high-school girls volleyball comepetition....More

    1  Thank Alise H
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 17 July 2015

    Thank you for this excellent review! We are so excited that we helped make your daughter's first trip to the Big Easy a memorable and hope that brings you both back many times over so that we may again welcome you as our special guests.

    Reviewed 14 July 2015

    This is my 3rd year staying at the New Orleans Sheraton and two of my main reason for returning is due to the exceptional service of Ms. Timika Spurlock and Cassandra Franklin. It all started three years ago and just by happenstance my father and...More

    Thank Ken S
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 17 July 2015

    It really makes us feel great to connect with our guests at this level. Thank you so much for sharing your experience with the Tripadvisor community. Timika, Cassandra and Carrie are indeed special, as are all of of our Sheraton New Orleans team members and...More

    Reviewed 14 July 2015 via mobile

    Beds are great. Walls are thin. Be prepared to pay $44/night for parking. No free wifi either. Great location. Walking distance to the quarter. Right near trolley stop to Garden District. Starbucks on site was nice. July in NOLA was very hot.More

    1  Thank JXNDAWG
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 17 July 2015

    Thank you for your review. Our Sheraton Sweet Sleeper beds and prime location right on historic streetcar line are amenities our guests do mention the most. We are sorry you found the parking expensive however it is in line with our competition and the high...More

    Reviewed 13 July 2015

    We checked in a little after 3:45 and we had to wait an hour before we could get in our room because they didn't have it ready yet. Not to mention late check in is at 3 p.m. They gave me and my husband a...More

    2  Thank Raquel H
    Response from SheratonNO, Front Office Manager at Sheraton New Orleans HotelResponded 17 July 2015

    Thank you for your review. We are sorry that our service did not meet your expectations. Situations beyond our control, such as guests not vacating their rooms at the designated check-out time, arise that prohibit us from being able to make that 3pm check-in time...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • USD 155 - USD 418 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in New Orleans
    • #44 Family Hotel in New Orleans
    • #48 Business Hotel in New Orleans
    • #59 Romantic Hotel in New Orleans
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1110
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, HotelQuickly, Evoline ltd, getaroom.com, HotelsClick, Cancelon and TripOnline SA so you can book your Sheraton New Orleans Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Central Business District
    • Also Known As
    • Sheraton New Orleans Hotel New Orleans ,
    • New Orleans Sheraton
    Add Photo Photos
    Traveller (808)
    Room & Suite (425)
    Dining (33)
    Pool & Beach (23)
    Hotel & Grounds (573)
    Bathroom (37)
    Business Centre & Event Rooms (37)
    Family and Play Areas (5)
    Nearby
    Central Business District
    Compared to the more evocative monikers of some other
    parts of New Orleans, the downtown’s humdrum title
    might suggest that this area is all about business and
    little else. But don’t let the bland name keep you
    away from the Central Business District. The CBD
    offers a wide range of fun things to do that would be
    touted as exceptional in less jubilant corners of the
    world. Bordered by the French Quarter, the Arts
    ...More
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    Ask a question
    Questions & Answers
    Beki K
    25 December 2017|
    AnswerShow all 2 answers
    Response from Cubs1982 | Reviewed this property |
    Valet is generally $50/night. Google Premium Parking New Orleans and you can reserve nearby parking areas for much cheaper. We stay about 2 blocks away generally for around $31 for 24 hours.
    0
    Votes
    lamlance1964
    18 December 2017|
    AnswerShow all 3 answers
    Response from Dawn C | Reviewed this property |
    The king suite does have 2 TV's. The breakfast is not included. It does have pay per view.
    1
    Vote
    330Claire
    20 September 2017|
    AnswerShow all 7 answers
    Response from simon m | Reviewed this property |
    Think we had to step
    1
    Vote
    Room Tips
    "on the Club Floor"
    Read review
    "High floors offer great views of the city."
    Read review
    "The higher, the better."
    Read review
    "Great views. I was on the 32nd floor."
    Read review
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