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Sheraton New Orleans Hotel

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Traveller (1181)
Room & Suite (602)
Dining (152)
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Overview
  • Excellent33%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“canal street”(272 reviews)
“pelican bar”(31 reviews)
“great location”(475 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton New Orleans Hotel
Special Offer: Celebrate New Orleans
Hotel deals
Offers from Sheraton New Orleans Hotel
Special Offer: Celebrate New Orleans
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,578)
There are newer reviews for Sheraton New Orleans Hotel
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Traveller rating
827
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Show reviews that mention
All reviewscanal streetpelican bargreat locationfrench quarterclub roomfloor numberlobby barfloor to ceiling windowsgreat view of the riverhigh floorlarge hotelmardi grasfew blocksharrah's casinovalet parkingrooms are niceper day
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11 - 15 of 2,452 reviews
Reviewed 2 weeks ago

We stayed for 5 nights from the 24th February. Check-in was OK, no issues, when we got to our assigned room 3527 on the 35th floor it had 2 queen beds instead of a King, which we had booked. My husband rang reception and was...More

Thank kelwez
Response from TeamMarriott, General Manager at Sheraton New Orleans HotelResponded 2 weeks ago

Hello kelwez, Thanks for taking the time to evaluate our hotel. We are truly sorry for the difficulties you experienced during your stay. A visit to our hotel should be a stress-free experience, and we regret our room keys, elevator speed, and leaking toilet prevented...More

Reviewed 2 weeks ago

This was my first time to New Orleans.. We were upgraded complimentary by the front desk agent ... I really wish i remembered her name.. AND she sent champagne and strawberries. The room was nice.. the View... OMGGG!! We ordered breakfast with Room service.. it...More

1  Thank kaylacooper175
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 2 weeks ago

Dear kaylacooper175, Thank you so much for choosing the Sheraton New Orleans Hotel. It’s great to read how much you enjoyed your time being here and that the courteous service provided by our associates added to your joy. Your compliments will allow me to thank...More

Reviewed 3 weeks ago

Everything about this hotel and the day was great. The room had a great city view. The staff was welcoming and friendly and made sure we had everything we needed. I did not want to leave. Will stay here againMore

Thank TeashG
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 2 weeks ago

Dear TeashG, It’s a pleasure to read about your stay at Sheraton New Orleans Hotel. We work hard to ensure every guest has a comfortable and enjoyable experience, and we are delighted to read you had an exceptional time being here. We look forward to...More

Reviewed 3 weeks ago via mobile

Excellent Hotel, the rooms are spacious, and the service excellent. SPG members get a free breakfast. You don't really need to eat lunch or dinner at the hotel because of the other fine restaurants. All the floors are quiet and the view is very good...More

Thank Pedro C
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 2 weeks ago

Dear Pedro, Thank you for the generous rating of the Sheraton New Orleans Hotel. It is great to know you had an amazing stay with us and you enjoyed our excellent staff and comfortable rooms. We hope you will come back to see us soon....More

Reviewed 3 weeks ago via mobile

Had a nice three day weekend at the Sheraton. Room was nice and easy to walk to Bourbon street and restaurants. The hotel also provided a shuttle to Jazz fest, which was a great convenience. Would definitely stay again.More

Thank ael2326
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 1 week ago

Dear ael2326, Thank you for the generous rating of the Sheraton New Orleans Hotel. We are delighted you could immerse yourself in the excitement of New Orleans at our excellent downtown location. We hope you will come back to see us soon. Jennifer Gohagen Hotel...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
USD 151 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#43 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#58 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 151 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#43 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#58 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1181)
Room & Suite (602)
Dining (152)
Pool & Beach (25)
Amenities (43)
Business Centre & Event Rooms (39)
Family and Play Areas (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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FNPinKnox
4 March 2018|
AnswerShow all 7 answers
Response from patwr2244 | Reviewed this property |
Yes fridge and dryer in room
1
Vote
AdamMorgan85
22 January 2018|
Answer
Response from BScopatz | Reviewed this property |
If you google spg member benefits, there's a page with a chart that shows benefits by level you reach...this answer form doesn’t allow us to post links, but it was pretty easy to find. At the base level, you don’t get... More
0
Votes
AdamMorgan85
22 January 2018|
AnswerShow all 7 answers
Response from Ursh22 | Reviewed this property |
Yes, there was free Wi-Fi in my room during my stay
0
Votes
Room Tips
"1530 was a great room with beautiful views"
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"we liked 4630 with great views"
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"Ask for a room that does not have an ajoining door for less noise"
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"The Concierge rooms have the best views!!!"
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