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Sheraton New Orleans Hotel

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Traveller (1227)
Room & Suite (677)
Dining (157)
Overview
  • Excellent33%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“canal street”(285 reviews)
“pelican bar”(33 reviews)
“great location”(481 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,657)
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2,527 results
Traveller rating
852
966
421
186
102
Traveller type
Time of year
LanguageEnglish
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852
966
421
186
102
Show reviews that mention
All reviewscanal streetpelican bargreat locationfrench quarterclub roomfloor numberlobby barfloor to ceiling windowshigh floorgreat view of the riverlarge hotelwithin walking distancemardi grasfew blocksharrah's casinovalet parkingper day
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1 - 5 of 2,527 reviews
Reviewed today

Sheraton was clean,,large rooms and beautifully decorated- centrally located right on Canal street and had the best Pimms Cups in New Orleans. The employees were very help and friendly. We visit New Orleans at least 2-3 times a year and Sheraton New Orleans was pleasantly...More

Thank carbmar
Reviewed 5 days ago

My wife and I stayed 2 nights, the lobby was very nice, the staff was also very friendly. This hotel is located in the middle of some of the best restaurants and nightlife that New Orleans has to offer. Will return. Thanks.More

1  Thank TobyT1590
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 3 days ago

Dear TobyT1590, Thank you for choosing Sheraton New Orleans Hotel. We are thrilled you liked the great service provided by our associates and especially appreciated our perfect location. Thank you again for your kind comments, and we look forward to welcoming you and your wife...More

Reviewed 5 days ago

Stayed for three nights, room very comfortable with a lovely view of the river. Pelican bar great for a few drinks in the evening (and the daytime I’m sure). Only let down was the breakfast where the orders were never quite what was asked for....More

Thank Taexali
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 5 days ago

Dear Taexali, Thank you for staying at Sheraton New Orleans Hotel and for sharing your review. We are glad to know you had a pleasant stay with us and liked our perfect location and our clean & comfortable accommodation with breathtaking views. We are sorry...More

Reviewed 6 days ago

We visited here for the Pelican Bar for cocktails and dessert, but were not stopping at the hotel. The lobby of the hotel is super grand - and looks very upmarket, we wished we were staying here!! The service of the bar was fantastic, very...More

Thank Joe C
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 6 days ago

Dear Joe C, We appreciate you taking the time to post your review of the Sheraton New Orleans Hotel. We are thrilled you enjoyed your time at our Pelican Bar and had a wonderful experience with us. Thanks for recommending us, and we look forward...More

Reviewed 1 week ago

My family and I stayed 2 night here while waiting for our cruise to begin. The hotel was packed, there was an Omega/Zeta Boule event that weekend but the hotel did very well with handling the various groups along with tourists. There is a smart...More

Thank Tammy H
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 1 week ago

Dear Tammy H, Thank you for sharing your review of Sheraton New Orleans Hotel. We are thrilled to know you & your family had a delightful pre-cruise stay with us and loved our warm hospitality and amazing facility. It is also great to know how...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
USD 131 - USD 396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#44 Family Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 131 - USD 396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#44 Family Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1227)
Room & Suite (677)
Dining (157)
Pool & Beach (27)
Amenities (43)
Business Centre & Event Rooms (40)
Family and Play Areas (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
FNPinKnox
4 March 2018|
AnswerShow all 7 answers
Response from patwr2244 | Reviewed this property |
Yes fridge and dryer in room
1
Vote
AdamMorgan85
22 January 2018|
Answer
Response from BScopatz | Reviewed this property |
If you google spg member benefits, there's a page with a chart that shows benefits by level you reach...this answer form doesn’t allow us to post links, but it was pretty easy to find. At the base level, you don’t get... More
0
Votes
AdamMorgan85
22 January 2018|
AnswerShow all 7 answers
Response from Ursh22 | Reviewed this property |
Yes, there was free Wi-Fi in my room during my stay
0
Votes
Room Tips
"Higher floors will give a better view. We were on the 20th."
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"The higher the better. If you are on club lounge, say about 5 rooms down from the elevator if not a bit noisey"
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"try to get rooms in the higher number floors as they were just added..29 and up"
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"upper level with river view"
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