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New Orleans Marriott

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New Orleans Marriott
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3,083 Reviews from our TripAdvisor Community

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Showing 2,973: English reviews
Oneonta, Alabama
Reviewed 2 days ago NEW

I stayed at the Marriott on Canal for the Alabama vs LSU game (in Baton Rouge) in early November 2016. The hotel was packed upon arrival but our check in was prompt and professional. Having arrived early our room was not ready (which I expected) so we check our luggage and hit the town for a while. I received a...

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Thank jbains
Reviewed 3 days ago NEWvia mobile

The room was clean with an amazing views. Staff was great, check-in was quick, also loved the gift from the hotel. My husband spent a lot of his time at the bar, go figured! Will definitely be staying again.

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Thank Shretta J
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your review, Shretta! We love hearing that you enjoyed your stay from our stunning French Quarter views to our excellent staff. It's wonderful that you are already wanting to return and we hope to see you again very soon!

West Fargo, North Dakota
Reviewed 4 days ago NEW

Nice Marriott property. Has a Starbucks located inside and a nice pool. If you would like a nice treat, reserve a high floor with a riverside view. We enjoyed watching the large ships making the turn in the river. We had a room with a king sized bed. Typical hotel room although the bathroom seemed small. Room service wasn't worth...

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Thank dayinthesun28
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for writing a review. We're happy you enjoyed watching the ships travel. We're concerned about your disappointing dining experience though and will take your feedback so we can improve. We can't wait to welcome you again so we can provide a brilliant, world-class experience.

Reviewed 6 days ago NEW

As with many big name hotels in tourist destinations quality seems to drop a bit. Being a typical Marriott means that you get what you are expecting when it comes to service and the rooms and the location. But nothing stands out particularly. The room was clean, but beginning to be dated. The gym was crowded (due to small size)...

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1Thank Russell L
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your comments about your recent stay at our hotel. I am sorry we did not meet your expectations while with us. We have shared your feedback in hopes that we may improve this for future guests.

Reviewed 1 week ago NEWvia mobile

This hotel is phenominal. I only come here once a year and it is for a large conference. There are always multiple conferences going on the week I am here so New Orleans is jam packed with people for the whole week. The New Orleans Marriott still manages to run smoothly and doesn't miss a beat with the massive influx...

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Helpful?
Thank Patrick O
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your generous 5-star review, Patrick. We're happy to hear you enjoyed your room and had such a positive experience. We look forward to welcoming you in the future.

Reviewed 1 week ago

This is a large hotel; with all the amenities. Nice Pool, Nice GYM, and yes with a Starbucks. The staff was very friendly and rooms are clean. My only concern was key given to a person not listed on my room reservation. After the Erin Andrews complaint ...one would think their Privacy Policy would be strict.

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Thank Keion C
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Keion C, Thank you for providing feedback about your recent stay the New Orleans Marriott. I am truly sorry to read that a key may have been given to a person not authorized access to your room. I can assure you we have strict protocols in place to ensure this does not happen. If you wish to discuss further, please...

Reviewed 1 week ago via mobile

I will say I'm writing this review keeping in mind that this is the Bayou Classic weekend with lots of people in town but this hotel should be prepared in used to crowds (Mardi gras, sugar Bowl, NCAA etc). We stayed here for the Classic around 12 years ago and had a great experience so we tried it again. When...

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2Thank Michelle K
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for taking the time to write a review. We're thrilled you enjoyed the views and our location. We will also pass along your feedback so we can improve. We hope to welcome you again soon.

Edgewater Park, New Jersey
Reviewed 1 week ago

Located in the heart of NOLA, the Marriott is a great choice while traveling in the downtown area. Walking distance to both the French Quarter, many restaurants and Bourbon Street. The hotel is a bit dated and worn and gets a lot of traffic nightly. My room was spacious but mostly unused space with no furniture. Bed was comfortable but...

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Thank Matt V
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for taking the time to write us a review. We're thrilled you enjoyed our convenient location. We also want to thank you for your feedback. It helps us elevate our guests' experience. Should your travels bring you back to New Orleans we would love to welcome you again.

Miami, Florida
Reviewed 1 week ago via mobile

I just stayed at the New Orleans Marriott and it was a great experience in general . The hotel is nice, service is great and location is perfect . Our room was a corner room in the 21 floor with windows on each side of the room for a perfect view , beautiful. No balconies , even when it looks...

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Thank Basart74
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

What a pleasure it was to read your review! It's wonderful that you loved our exceptional service, perfect location and beautiful views. We're very excited that you loved experiencing our M Club Lounge as well. There's nothing like delicious local cuisine right from the comfort of your hotel! We hope to welcome you back for a five-star experience very soon.

Plano, Texas
Reviewed 1 week ago

This hotel is great! Nice, large room, although bathroom is small. Very well decorated and very clean. Too much street noise (I was on the 17th) floor, but it was a very big and crowded weekend. Breakfast was great as is the M Club Lounge. Great location. Doorman was wonderful!

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Thank Bonnie_MD1116
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your wonderful review. It's great to hear that you found our guest rooms spacious, our M Club Lounge breakfast delicious and our location ideal. We're sorry to hear that you experienced noise in your guest room and we hope it did not inconvenience you in any way. Should your travels ever bring you back to New Orleans,...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more   less 

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130-2349
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $187 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1333
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelsforEveryone, Odigeo, Marriott, Hotels.com, Priceline and Jetsetter so you can book your New Orleans Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#47 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from New Orleans Marriott staff and other travellers.
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Questions? Get answers from New Orleans Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside rooms have the best view!”
 of 5 bubbles dayinthesun28, 4 Dec 2016 | Read review
“If it's a busy weekend such as Mardi Gras, football games etc. get a room as high as you can. Windows do not filter street noise.”
 of 5 bubbles Bonnie_MD1116, 27 Nov 2016 | Read review
“Request a room away from the elevators for added quiet”
 of 5 bubbles 47IU24L, 23 Nov 2016 | Read review
“Ask for a river view!”
 of 5 bubbles littlepepita, 20 Nov 2016 | Read review
“Major construction is now in progress on the ground floor. For now, be sure to get a room on an upper floor.”
 of 5 bubbles CaptBill2, 19 Nov 2016 | Read review
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