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555 Canal Street, New Orleans, LA 70130
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 357
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Traveller (1278)
360
Panoramas (1)
Room & Suite (600)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 12/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from New Orleans Marriott
Updated 12/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#99 of 180 hotels in New Orleans
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter on Canal Street, our downtown New Orleans, Louisiana hotel offers a range of premium amenities that will make you feel at home. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish
Hotel links
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4266Reviews83Q+A100Room tips
Traveller rating
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Popular mentions
Alphamanchris wrote a review 14 Oct
Bartlett, Tennessee4 contributions5 helpful votes
This is a very nice hotel in the New Orleans Warehouse Arts District. The rooms are very spacious and I was told by a hotel staff member that the hotel was recently remolded. Yet, despite the above, my reason for giving the hotel one star is based upon my personal experience with the cleanliness of the bathroom and the room service. First, if you are going to leave used shampoo, conditioner, and body wash in the bathroom dispenser, at least clean the PUBIC hair off these items from the previous guest, before a new guest arrives. The room appeared to be clean overall, except for the little detail of someone checking to see if there was any PUBIC hair on the bathroom dispensers. I took pictures of this and sent it to management, but I do not believe it appropriate to post PUBIC hair on TripAdvisor. Last, the room service at this hotel is a joke. I have never heard of room service that does not have a cheeseburger on the room service menu. The salad that I ordered tasted below the standard of what right looks like as far as food goes in New Orleans.
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Date of stay: October 2021Trip type: Travelled with family
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TravelHart18 wrote a review 9 Oct
Palm Harbor, Florida59 contributions41 helpful votes
This hotel is still in need lots of repairs from Hurricane Ida. Unfortunately, we checked into a room late that smelled very moldy. We were suppose to stay for 4 nights, but immediately checked out the next morning after seeing the mold damage. The contractors were removing wallpaper with mold behind it two doors down from our room. We moved to the JW and had a wonderful time in New Orleans.
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Date of stay: October 2021Trip type: Travelled with family
1 Helpful vote
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Aaron-Cassandra E wrote a review Sep 2021
1 contribution
We stayed for four days… Two days prior to Hurricane Ida, and two days after…. I was very impressed with the way the hotel and staff responded to the disaster the hurricane left behind. We had no running water or power for days, and the staff was cool, calm, collected. Renee and her son Ashton were very friendly and personable and helped us out so much. They were very selfless and kind. I would stay here 100 times more… just without the hurricane of course
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Date of stay: August 2021Trip type: Travelled with family
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adam w wrote a review Aug 2021
154 contributions127 helpful votes
The hotel is in a good location pretty much within walking distance to most places in the city. The service in the hotel everywhere was efficient. It is a very large convention style hotel that dealt well with large crowds. My room was on the 18th floor and had a nice view towards the river. The bed and the TV seemed new and good. That said the rest of the room and the hotel felt old and dated. While nothing in my room was broker, the age showed. The ceilings were low, the bathroom shower was old and ugly, the room had a smoky smell in parts and the room was too dark. The electric in the room had issues as a hair dryer kept blowing out the circuit. My biggest worry is the security in the hotel. While there were many security guards and personnel in the hotel, there was no security in the elevators. Anyone could go into an elevator and gain access to the floor. Considering the location and the business of the hotel, room card security should be in the elevators, or at least have a guard checking room keys. We didn't encounter any issues, but to me it was noticeable. The hotel had a pool which given the often hot weather in New Orleans would be a nice place to relax. However, like most things with the hotel the area was old and should be updated. The two pools were both nice size for a rooftop and the seating area was good. However, the pool deck needed new furniture and some type of service would be nice. It would really do alot for the hotel if they made this improvement. The room rate we paid in August, was very fair and if you are just looking for a place to sleep near the French Quarter, this hotel is a good option, despite the issues I listed which may or may not bother someone.
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Date of stay: August 2021
Cleanliness
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Sleep Quality
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Joseph Sobin wrote a review Aug 2021
Denver, Colorado791 contributions248 helpful votes
+1
As I disclose I am a travel agent. In addition I rec'd a slightly discounted rate as I am a travel agent. While Canal Street is a major thoroughfare the Marriott, once inside is an oasis of calm. While the lobby area is busy at all hours as this is a large convention centric hotel doubtful one would choose the Marriott if their desires orient to a smaller, boutique style hotel. Check-In was easy and efficient. Please note touch-less check-in is available. Of note one can rq. no housekeeping if concerned about Covid, a choice we chose. We were provided with a high floor room with both a river and city view.The room was large, efficiently laid-out and being a corner, the views were phenomenal day and night. As is typical with most Marriott's the room works for both business and vacation use. As I was visiting on business I was most appreciative of the work desk but more importantly the multiple outlets including built-in USB charging options. While I usually carry multiple charging cubes the USB outlets are most welcome. The king bed was extremely comfortable as was all the furniture in the room, The closet is efficient including offering an ironing board/iron, hangers, a safe and shelving. Of course there is a dresser with drawers. Each floor has an ice machine and con-operated drinks. We did enjoy breakfast in the lobby as the business lounge was closed due to being a weekend. Due to Covid the breakfast is served to you by an attendant. There is also grab and go options. Of note noise can be an issue on two fronts. From the exterior as the hotel is located on Canal Street there can be some noise infiltration. While more on a din, some may be impacted. Interior, while noise from other rooms was not an issue with the older, solid core doors, doors opening and closing can be noticed in the room. With New Orleans known for its nightlife not uncommon for guests to be arriving back to their rooms in the middle-of-the-night. While I believe most guests are courteous, one of our neighbors kept going in and out of their room at 3A which did disturb one night's sleep but not to the point of complaining. May consider installing foam stripping around door frames to lessen the impact of closing doors. There are many large, convention centric hotels in the area. If desiring a more upscale experience within the Marriott family there is a JW Marriott within a fw blocks on a quieter portion of Canal St about 2-3 blocks away.
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Date of stay: August 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: High floors offer the best views
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PRICE RANGE
USD 157 - USD 509 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new orleans marriott hotel new orleans, marriott new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1333
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Frequently Asked Questions about New Orleans Marriott
Which popular attractions are close to New Orleans Marriott?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.5 km), The Sazerac House (0.08 km), and The Escape Game New Orleans (0.2 km).
What are some of the property amenities at New Orleans Marriott?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at New Orleans Marriott?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at New Orleans Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New Orleans Marriott?
Yes, valet parking is available to guests.
What are some restaurants close to New Orleans Marriott?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Mambo's.
Are there opportunities to exercise at New Orleans Marriott?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at New Orleans Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at New Orleans Marriott?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does New Orleans Marriott offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.