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Le Pavillon Hotel

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Le Pavillon Hotel
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2,635 Reviews from our TripAdvisor Community

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Showing 2,562: English reviews
Knoxville, Tennessee
Reviewed yesterday NEW

We travelled to New Orleans to meet friends for the weekend. Upon our arrival around 2:30pm, we were told our room was not ready as check-in was at 3pm. We were told they would call us around 3 to let us know when it was ready. We did not receive a phone call until around 4:15 that our room was...

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Helpful?
Thank loveitoutwest
Cheyenne, Wyoming, United States
Reviewed 2 days ago NEWvia mobile

I arrived about 2:30 pm to find my room was not ready yet since check-in was at 3. Jessica pre-checked me in and said I would have to wait for a bell man to come back to hold my bag. After about 5 minutes of waiting, a manager came and took my bag. I returned at 4:30 to get my...

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Thank Greg S
Leeds, United Kingdom
Reviewed 5 days ago NEW

We were looking forward to staying in this sumptuous old hotel. It is certainly a beautiful building that is well maintained but our experience was spoiled by the attitude of a couple of members of staff. Customer care should be paramount in such a high level hotel but we felt this was lacking. On a positive note the room we...

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1Thank EnglishroseEngland
Francis C, Manager at Le Pavillon Hotel, responded to this review

Thank you for your honest feedback and glad to hear that you think our building is beautiful. Sorry to hear that a few of our staff didn't provide the level of service we both expect. Sounds like you enjoyed your time in New Orleans hope you still visit again. Respectfully Yours, FC

Reviewed 1 week ago NEWvia mobile

beautiful hotel in down town....just blocks from the super dome, the French quarters, alot to see right around the hotel within walking distance....just about done with renovation as our room was one of the completed rooms very nice....shower didn't get very hot but the water pressure was great....we used parking valet for the hotel no hassel of getting in and...

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Thank Tori B
Francis C, Manager at Le Pavillon Hotel, responded to this review

Fantastic - so nice to hear that your time in New Orleans was fun and relaxing with the family. We really appreciate hearing about your stay and hope you will come again soon. Regards, FC

Lockport, Louisiana
Reviewed 1 week ago NEWvia mobile

This hotel has the best breakfast in the city. Rooms tend to be on the small side. However, most rooms do provide good views of the city. Hotel has a nice fitness room and serves complimentary peanut butter sandwiches nightly. Rooms also provide info on the never ending things to do in NOLA. Employees are friendly.

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Helpful?
Thank rushh2017
Francis C, Manager at Le Pavillon Hotel, responded to this review

Glad to hear you were able to take advantage of a special we were running in early January. Thanks for your nice comments and glad you enjoyed your time. Hope to see you soon FC

Long Beach
Reviewed 1 week ago

This hotel is absolutely beautiful! The lobby was amazing. The staff was friendly and courteous, and very knowledgable. As soon as we checked in, we sat with Sara the concierge and she talked to us about what we might want to do during our stay. She booked all of our tours and took payment and wrote out an itinerary for...

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Helpful?
Thank Karrie L
Francis C, Manager at Le Pavillon Hotel, responded to this review

Thank you very much for your amazing review of your stay. I am so excited to see that your time in New Orleans was memorable. Glad to hear that Sarah was extremely helpful, I will these comments on to her supervisor. Hope to see you again soon Respectfully Yours, FC

Winston Salem, North Carolina
Reviewed 1 week ago

I really do like this hotel, the people are great and the room has more character than the Hilton but there have been so many issues with it. (Pipe under the sink leaks water onto my feet - they've been up to fix it but it's not fixed, the elevators are dirty due to construction, the hot water takes forever...

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Thank easytrav2010
Francis C, Manager at Le Pavillon Hotel, responded to this review

Thank you for your honest feedback and please accept my sincere apology for the numerous issues you experienced. We are working very hard to correct and adjust our property and service. Glad to hear that your visit was good. I hope to see you again in the future Respectfully Yours, FC

Texas
Reviewed 1 week ago

This was our second stay at Le Pavillon--the first was three years ago. We were very disappointed to find that the property was not what it had been. The hotel is under new ownership. The changes we experienced were not for the better. Let me preface my comments by noting that the staff are great. Everyone was friendly and tried...

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3Thank TexasCrapsman
Francis C, Manager at Le Pavillon Hotel, responded to this review

Thank you for your honest feedback and please accept my sincere apology for the lack of service you received at check in and in the bar. We are in the midst of refreshing the hotel and excited about the comments we are getting about our new look. Sorry that the changes are not to your liking. New Year's Eve and...

Austin, Texas
Reviewed 2 weeks ago

This is a beautiful, historic hotel perfectly located between the Superdome and the French Quarter but it really needs some attention to demand the rates we paid over Sugar Bowl weekend. The staff made every effort to be New Orleans friendly and accommodating but they were overwhelmed because the hotel is short staffed. The bar area is lovely and the...

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1Thank Laura O
Francis C, Manager at Le Pavillon Hotel, responded to this review

Thank you for your honest feedback and please accept my sincere apology for the issues you experienced during your recent stay. We are refreshing the hotel and sounds like your room wasn't refreshed yet and for this I am truly sorry. We are getting great feedback about our new rooms and excited about the future. I hope your time in...

Houston, Texas
Reviewed 2 weeks ago via mobile

Le Pavillon is truly a beautiful hotel. The downstairs has old New Orleans charm and the rooms are renovated with flair and modern amenities. We would stay here again. Pros - Beautiful and well appointed rooms. Great TV. Plenty of plugs. Good hair dryer - Great location - walkable to many sites - Nice rooftop pool area - Responsive service...

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2Thank 103Travelers
Francis C, Manager at Le Pavillon Hotel, responded to this review

Thank you very much for your great feedback and glad to see your overall experience was enjoyable. Please accept my sincere apologies for the lack of Hot water, hopefully our engineers were able to assist during your visit. Hope you were able to enjoy our Peanut Butter & Jelly Reception See you soon FC

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Crystal Room
The Crystal Room
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Le Pavillon Hotel is centrally located in the heart of downtown New Orleans, only 4 blocks from the world-famous French Quarter. Le Pavillon is an historic New Orleans hotel that provides guests with an unforgettable ambiance combining Old World elegance with modern amenities. Accommodation choices include themed suites like the European Castle Suite, the Plantation Suite, and the Art Deco Suite. Amenities include flat-screen high definition televisions with premium cable channels, and comforts like bathrobes and slippers. Our lobby features traditional antiques and art. Be sure to partake of a nightly peanut butter and jelly treat! As for dining, The Crystal Room is our signature restaurant and Le Gallery is the perfect spot to meet up for drinks and appetizers. Take advantage of the rooftop swimming pool, a relaxing retreat after a day spent exploring New Orleans. ... more   less 

Additional Information about Le Pavillon Hotel

Address: 833 Poydras Street, New Orleans, LA 70112-1040
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $183 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Pavillon Hotel 4*
Number of rooms: 226
Reservation Options:
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Also Known As:
Le Pavillon New Orleans
Hotel Le Pavillon
La Pavilion New Orleans
Le Pavilion
Hotel Style:
#9 Romantic Hotel in New Orleans
#19 Family Hotel in New Orleans
#19 Luxury Hotel in New Orleans
#21 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Le Pavillon Hotel staff and other travellers.
51 questions
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Olympia, Washington
Baton Rouge, Louisiana
over a year ago
Saint Augustine
2 months ago

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Questions? Get answers from Le Pavillon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor and it was great!”
 of 5 bubbles karriel722, 10 Jan 2017 | Read review
“Go somewhere else!”
 of 5 bubbles TexasCrapsman, 6 Jan 2017 | Read review
“Ask for renovated room”
 of 5 bubbles PJM102, 29 Dec 2016 | Read review
“don't stay here!, valet parking is available, but is time consuming and $40 per night”
 of 5 bubbles Jabronie13, 25 Dec 2016 | Read review
“Get a room on the following floor 2, 3, 4, or 5.”
 of 5 bubbles 173tuckerb, 19 Nov 2016 | Read review
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