We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stayed at this hotel for a weekend on my first visit to New Orleans. After how great the Pontchartrain was, I sure hope to be back soon!
The staff here is very friendly. They explained amenities in the area and were able to store...More
Absolutely love this hotel! Jerry at the front desk and every staff member we encountered were friendly and absolutely incredible. The hotel is in a beautiful neighborhood within walking distance to many shops and restaurants and a quick and convenient trolley ride to the French...More
7 Thank kathrynt452
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 12 September 2017
Thank you for the great review! I will let Jerry know he provided great service! Thank you for letting me know about your Pontchartrain experience!
All the best,
From the moment you pull up to the Ponchartrain Hotel you immediately feel welcome! The valet staff was wonderful, the front desk team was outstanding and the rooms were everything we were hoping they would be. We loved it! Highly recommended!
Loved this hotel. Every bit of it felt like classic New Orleans. The rooms are big and old-fashioned (but the bathrooms big and modern). The wall art is all unusual oil paintings. The room keys are real keys. The breakfast cafe has delicious coffee, pastries,...More
Everything about this hotel is awesome! From the decor, to location, to restaurants, service, everything is top notch! Would definitely go back! We took the street car into the French Quarter and thoroughly enjoyed the roof top bar it is an amazing :)