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Holiday Inn Express New Orleans East

173 reviews
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Traveller (28)
Room & Suite (12)
Pool & Beach (3)
Overview
  • Excellent30%
  • Very good39%
  • Average17%
  • Poor5%
  • Terrible9%
Travellers talk about
“minute drive”(5 reviews)
“french quarter”(22 reviews)
“room was clean”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express New Orleans East
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (173)Write a Review
There are newer reviews for Holiday Inn Express New Orleans East
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All reviewsminute drivefrench quarterroom was cleandowntown hotelvending machinesdecent hotelquiet arearooms are largefew blocksbourbon streetihgwalmartprinteruber
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31 - 35 of 160 reviews
Reviewed 17 July 2016

The hotel is clean, the free breakfast is standard fare, the beds are good, but what makes this place a "must return" hotel is your amazing staff. We stayed for four nights for a baseball tournament with 2 teams of 14- to 18-year old "boys"...More

1  Thank Matthew P
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 18 July 2016

Holiday Inn Express staff thanks you for your awesome review of your recent stay with us. We appreciate the kinds words and look forward to serving you again!

Reviewed 14 July 2016

My family and I had a large family reunion and needed a place to stay on the night before we left on a cruise. Jasmine Ducre', the assistant manager started working with me months before our event. She was so helpful with all of our...More

1  Thank bethwhelpley
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 18 July 2016

Thank you for taking the time to submit your feedback on your recent stay with us! We love hearing from our guest and gives us great pleasure that we were able to accommodate your needs. We look forward to having you again in the near...More

Reviewed 12 July 2016

Next time in N.O. say NO to this establishment...Not only was I ripped off by being forced to stay at this hotel due to a non-refundable deposit that I didn't know about. But the customer service was horrible, they expect you to work as housekeeping,...More

2  Thank Holliewood0315
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 14 July 2016

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 3 July 2016

After being on the road for 10 hours, Dottie and Aaliyah's great service turned my evening around. All of my special requests were accommodated, and when I accidentally left money on the counter like a crazy person, they called me as soon as they noticed...More

Thank LaTrice G
Response from Iris M, Manager at Holiday Inn Express New Orleans EastResponded 4 July 2016

Thank you so much for taking the time to give your feedback regarding your recent stay with us . I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. I will share with Dottie and Aaliyah your kind...More

Reviewed 27 June 2016 via mobile

They lost our reservation to begin with. The air didn't work the room smelled bad and the manager was rude. Also we had to wait a whole day for towels to be washed before we could get fresh ones and then we had to ask...More

2  Thank sheree b
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 7 July 2016

Thank you for your candid review. I have shared your feedback with my staff and we apologize for not meeting your expectations. Please contact me at 504-324-4800 for future reservations.

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
USD 118 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 118 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (28)
Room & Suite (12)
Pool & Beach (3)
Questions & Answers
Ask a question
Nikhil T
30 January 2018|
Answer
Response from Godale88 | Reviewed this property |
Yes the hotel,is clean and quiet, the free breakfast is excellent. I do not know if they offer airport shuttle!
1
Vote
Christina C
25 September 2017|
AnswerShow all 3 answers
Response from Jasmine D | Property representative |
We are about 15 minutes from downtown. You can take public transportation which is $1.50 one way or $3.00 all day. You can take a cab or uber. Uber being your cheapest route.
0
Votes
DBKHCastleford
18 September 2017|
Answer
Response from Tamya H | Reviewed this property |
It is about 11 miles from the strip but right off of the highway, I hope this helps
0
Votes
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Room Tips
"1st and 3rd floors have the ice machines."
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"Join the IHG program"
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"Avoid this hotel"
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"I asked for a room on the top floor so I didn't have anyone stomping around at night while I was sleeping."
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