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We stopped in NOLA on our way through to Florida last fall....hotel looked good on paper, what we got was only half as good as what we had hoped.
First off, the staff was great. Polite, welcoming, friendly, helpful. Nothing bad to say there.
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 4 weeks ago
We appreciate you taking the time to give us your feedback on your recent stay with us. We thank you for the kind words about my staff and apologize for the inconvenience that occurred during your stay.
Many of the reviews of hotels in the New Orleans area included a lot of negative comments about water, cleanliness, odors, and service. However, this hotel was recommended by the travelocity associate and a quick check of the reviews showed it to be a good...More
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 28 April 2017
WOW! Thank you for the awesome review. I am pleased that we met your expectations and will see you in the future!
This hotel is a 20-minute drive from the city, restaurants and a gas station very close by.
The rooms are large and very clean, the service is excellent.
Wi-Fi is free, there is a washing machine and dryer, there are vending machines, there is a...More
Thank Asaf Z
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 15 July 2017
Thank you for taking the time to submit your feedback regarding your past stay with us. We are so ecstatic to know that we met your expectations and we hope to see you again!
My husband and I went on a spur of the moment trip on 4th of July weekend. We had no reservations. We had been turned down by 3-4 hotels already. The lady at the front desk was very kind and was able to get us...More
Thank Samantha P
Response from Iris M, General Manager at Holiday Inn Express New Orleans EastResponded 5 July 2017
Thank you for the 4 star rating! We hope to see you soon.
The hotel was under renovation when we arrived. I was fortunate enough to get an upgrade to a suite as the first room left a lot to be desired. In the morning we had no hot water for a shower. At breakfast, the biscuits were...More
Response from Jasmine D, Assistant General Manager at Holiday Inn Express New Orleans EastResponded 5 June 2017
Thank you for taking the time to give your feedback. We will take your feedback and address the issues at hand. When we finish renovations we hope you come and give us a second chance.
USD 105 - USD 197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express New Orleans East Hotel New Orleans ,