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Harrah's New Orleans

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3,924 Reviews from our TripAdvisor Community

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Showing 3,913: English reviews
Garyville, Louisiana
Reviewed 28 October 2016

The entire staff at Harrah's are always courteous and helpful and seem to enjoy their jobs...as a retired postmaster I always compliment great customer service when I see it and at Harrah's I have never been disappointed!

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Joan L
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear Joan L, Thank you for your recent TripAdvisor review. We're so happy to hear that you enjoyed your visit! We love taking care of our guests and hope that your experience with us brings you back in the future! Sincerely, Harrah's New Orleans Customer Service Team RG

Salt Lake City
Reviewed 28 October 2016

Loved the location of the Hotel and the fact that both hotel and casino are smoke free. I have COPD and was very thankful I didn't walk into a smoke filled place. The room was very spacious and had everything I needed and a great view of the river. Can't wait to come back.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank ilonaz36
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear ilonaz36, We are so glad to hear you enjoyed your stay with us! Thank you for your visit, as well as taking the time to provide us with this feedback. We appreciate you and hope we have the pleasure of welcoming you back soon! Kindest regards, Harrah's New Orleans Customer Service Team RG

Orlando, Florida
Reviewed 28 October 2016

The casino was fun. I especially appreciate that is it a non-smoking facility. This probably helps with keeping the place very clean. The buffet was very good with a lot of variety. The casino employees were cheerful and pleasant.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank slotplayer662
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear slotplayer662, Thank you for your TripAdvisor review and sharing your wonderful experience! We sincerely appreciate and value your feedback. I am happy to hear that you enjoyed the service during your visit, and we look forward to welcoming you back soon! Kindest regards, Harrah's New Orleans Customer Service Team RG

Barberton, Ohio
Reviewed 28 October 2016

This was our first time that we visited New Orleans and were very impressed. The people were very nice and helpful. The hotel was very clean and the bed was very comfortable. The street cars are a very good idea for getting around. We ate at Mannings and the food was great and very well priced

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Susan C
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear Susan C, Thank you for taking the time to write about your recent visit. We are delighted to hear that you enjoyed your visit, and we look forward to welcoming you back soon! Sincerely, Harrah's New Orleans Customer Service Team RG

Destin
Reviewed 28 October 2016

The atmosphere, staff and facility in general were clean, well organized and easy to navigate. The rewards program for parking was straightforward and easy to redeem. Drinks were well mixed and delivered lightning fast. Air was crisp and clean and machines were all in good repair and clean. I for sure recommend checking this place out.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank dereksU5997QN
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear dereksU5997QN, Thank you for sharing your experience on TripAdvisor. We love when our guests have an all-around fantastic visit! Glad you had a great time and we can't wait to welcome you back! Kindest regards, Harrah's New Orleans Customer Service Team RG

Harvey
Reviewed 28 October 2016

Great customer service while taking all my money😂! Staff doesn't over bear you while your playing, but seems to be available at anytime needed. Also, the cleanliness of the casino is a great perk. I will come back again soon.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank torlandg
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear torlandg, Thank you for your TripAdvisor review and sharing your wonderful experience! We sincerely appreciate and value your feedback. I am happy to hear that you enjoyed the service during your visit, and we look forward to welcoming you back soon! Kindest regards, Harrah's New Orleans Customer Service Team RG

Magnolia
Reviewed 27 October 2016 via mobile

I went to Harrah's New Orleans recently to meet some friends who were coming in from the Midwest. This hotel is really top notch. The hotel personnel are welcoming and exude southern hospitality. The rooms are spotless and have a charming ambience. I enjoyed sitting in my room knitting while waiting for my friends ( see pics of room). Great...

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Helpful?
Thank 802cynthiat
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear 802cynthiat, Thank you for your recent TripAdvisor review. We're so happy to hear that you enjoyed your visit! We love taking care of our guests and hope that your experience with us brings you back in the future! Sincerely, Harrah's New Orleans Customer Service Team RG

New Orleans
Reviewed 27 October 2016

Parking is expensive you must play 30 mins before validation. Enjoyed the buffet and rooms. Front desk manger Mr. BERGERON, was very nasty and definitely was not helpful with my emergency situation. Still would go back just avoid him.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank aliciaj992
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear aliciaj992, Thank you for sharing your recent experience with us on TripAdvisor. We truly appreciate your feedback, as we are always looking for ways to grow and improve. Please feel free to contact us directly at nortotalservice@harrahs.com if you would like to discuss your stay in further detail. We look forward to the opportunity of welcoming you back in...

Duncanville
Reviewed 27 October 2016

Harrah's NOLA is extremely nice and clean hotel. I love staying here. I only caution you to stay out of the Casino that is attached to this hotel as it is one of the tightest CAsinos I experience during my travels. The Buffet is delicious...so definitely give that a try!

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Rosa W
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear Rosa W, Thank you for taking the time to write about your recent visit. We are delighted to hear that you enjoyed your visit, and we look forward to welcoming you back soon! Sincerely, Harrah's New Orleans Customer Service Team RG

Chicago
Reviewed 27 October 2016

Except for the fact that my room was not available as requested, the Hotel was excellent and the service staff (from bellman to greeter) were great - friendly and accommodating. I understand that early check-in is not guaranteed, but since I scheduled my October trip 6 months in advance, I fully expected to be able to check-in earlier after a...

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Helpful?
Thank floJ488IK
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear floJ488IK, We are so glad to hear you enjoyed your stay with us! Thank you for your visit, as well as taking the time to provide us with this feedback. We appreciate you and hope we have the pleasure of welcoming you back soon! Kindest regards, Harrah's New Orleans Customer Service Team RG

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Harrah's New Orleans

Address: 228 Poydras Street, New Orleans, LA 70130-1641
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $322 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans
Hotel Style:
#2 Green Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's New Orleans staff and other travellers.
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Questions? Get answers from Harrah's New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay as long as you can!”
 of 5 bubbles taylormP6829MT, 21 Jan 2017 | Read review
“The room was not ready when I got there and I had to wait over an hour for them to clean the room!”
 of 5 bubbles TobyM591, 20 Jan 2017 | Read review
“River View Rooms are the best.”
 of 5 bubbles lmarl72936, 17 Jan 2017 | Read review
“Excellent no complaints.”
 of 5 bubbles carolynbQ7629NY, 17 Jan 2017 | Read review
“Did not stay at Hotel but several people that I interacted with at the tables stated that the hotel was as nice as the Casino. So the "Excellent" sleep quality and rooms are second-hand ratings.”
 of 5 bubbles Slyvnr, 17 Jan 2017 | Read review
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