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Loews New Orleans Hotel

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Loews New Orleans Hotel
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2,178 Reviews from our TripAdvisor Community

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Showing 2,150: English reviews
Memphis, Tennessee
Reviewed 6 July 2016

Everything went really well. The only complaint is that we were given a key that didn't work...TWICE. The first time was when we initially arrived, and the second time was when we came back to room after a fun-filled evening tired and went all the way to room to discover that our new key didn't work either.

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Helpful?
Thank Onegemseven
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Onegemseven, We couldn't be happier to know that you had such a lovely stay on our property. We are however very disappointed by the fact that your "almost perfect" stay was clouded by Room Key issues. Please know that this discrepancy in our service is currently being addressed with our staff so that it is not a problem in...

new orleans
Reviewed 6 July 2016

Room was noisy, service was terrible with room service and food was cold, it was like being n a college dorm room you could hear the people in the room next to you and then when checking out wet down to get a coffee and the coffee bar looked like never cleaned and trash everywhere. Never again.

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Helpful?
Thank trashes
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear trashes, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. Our objective remains to learn from our mistakes and work on not repeating them. We do...

New Haven, Connecticut
Reviewed 6 July 2016

I highly recommend this hotel for anyone visiting New Orleans. It's walking distance to everything downtown, bourbon street, Covention Center, etc. The custom service is superb!! Anything you ask for; you will recieve promptly with a smile and thank you. The doorman were very helpful and courteous!!

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Helpful?
Thank chrismS955GI
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear chrismS955GI, Thank you for the glowing recommendation! We are so glad that you chose to stay at Loews New Orleans Hotel. We work diligently to make sure every guest has a memorable stay, and it just thrills us to know that we did not disappoint! We are so grateful for your compliments to our staff and will be sure...

Brooklyn
Reviewed 6 July 2016

Great hotel! Staff was wonderful, very pleasant and helpful. I stayed four nights and had no complaints at all. I would definitely stay at Loews again. Actually, I'm looking forward to trying this chain in different cities.

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Thank yjeanp
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear yjeanp, Thank you for such a wonderful recommendation! We are so happy you chose to stay at Loews New Orleans Hotel. We work very hard to make sure each of our guests have a memorable experience and it pleases us to no end that we were successful in our endeavor. Have fun exploring our other properties (though we do...

Houston, Texas
Reviewed 6 July 2016

Fantastic hotel! Worth every star and dollar. Customer service, room, location, restaurant and all were great. My first time staying at Loews but definitely not my last. Will recommend Loews to friends.

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Helpful?
Thank Al H
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear Al H, Thank you for choosing Loews New Orleans for your recent stay in the city. We are so happy to know that you had such wonderful stay and that our staff was friendly and accommodating. We so appreciate your kinds words that culminated in such a glowing review! We look forward to hosting you again soon! All the...

Clinton Township, Michigan
Reviewed 6 July 2016

This hotel was absolutely amazing!! Staff was wonderful.. I've stayed at plenty of hotels in New Orleans and honestly would stay would choose this one over any others.. Can't wait to go back to enjoy all the spa has to offer

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Helpful?
Thank jdesaree7
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear jdesaree7, We couldn't be happier to know that you had such a fantastic experience at our property! We are so grateful for the wonderful recommendation. We hope you'll be back to visit us next time you're in New Orleans. Warm Regards, Tashna S. Rooms Division Manager

Ann Arbor, Michigan, United States
Reviewed 6 July 2016

The Loews New Orleans is a high quality hotel in a great location, near the Convention Center yet still within walking distance of the French Quarter. There’s a cozy bar with fun happy hour drink specials. The breakfast is overly fancy; it’s, hard to get something simple. Great staff at reception. Acceptable hotel gym. Wonderful river views and updated, hip...

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Helpful?
Thank Alice M
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Alice M, We are simply thrilled to know you had such wonderful experience at our property. We work very hard to make sure each one of our guests feels at home, and we are so pleased to know that we did not disappoint. We hope you'll be back to see us again next time you're in the Big Easy!...

Tulsa
Reviewed 5 July 2016

Our room was nice and well appointed. We had a king room with a sofa. Even tho the temperature was set in the 60s the temp never got below 72. They did send a maintenance man and he was unable to make any positive changes.

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Helpful?
Thank travlanytm
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear travlanytm, Thank you for choosing Loews New Orleans Hotel. We are happy to know you enjoyed your overall stay with us. We do apologize for the issue you experienced with your thermostat and for the inconvenience that it caused. We have addressed the shortcomings with our team and can assure you that the issues are being corrected. It is...

Baton Rouge
Reviewed 4 July 2016

Have stayed multiple times and will continue. My family loves staying there whenever we are on that side of the city. There are many things to do close by the hotel. A great central point for all the close activities.

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Helpful?
Thank Sddwcb
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear Sddwcb, Thank you for choosing to return to Loews New Orleans! It is our pleasure to host you and we are so glad the you and your family had such a wonderful stay with us. We are so grateful for the fantastic review. We can't wait until you come back to see us. Warm Regards, Mohan K. General Manager

Reviewed 4 July 2016 via mobile

Great location, walking distance to the French Quarter. We walked everywhere during our 4 day trip, didn't have to use our car or an Uber. Everything was so clean! And we made great use of the pool and hot tub. It was a comforting thought to be able to use their fitness center if I wanted, but I ended up...

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Helpful?
Thank Teresaphoenix
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Teresaphoenix, We are so glad that you chose to stay at Loews New Orleans Hotel. We work diligently to make sure every guest has a memorable stay, and it just thrills us to know that we did not disappoint! We are so grateful for your compliments to our staff and will be sure to pass those along. We hope...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 

Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130-3216
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $262 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Loews New Orleans
New Orleans Loews
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Business Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Loews New Orleans Hotel staff and other travellers.
27 questions
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Lincoln, Nebraska
6 months ago
Edmond, Oklahoma
Houston, Texas
2 months ago
Framingham, Massachusetts, United States

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Questions? Get answers from Loews New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1623 was double king size room... faced parking lot... extremely spacious”
 of 5 bubbles maurice1001_11, 22 Feb 2017 | Read review
“River view rooms carry a surcharge but are worth it.”
 of 5 bubbles , 21 Feb 2017 | Read review
“Ask for a high rise floor with a view, it was neat to see New Orleans when we woke up and went to bed. ”
 of 5 bubbles williamlT6997WP, 15 Feb 2017 | Read review
“River view is awesome!”
 of 5 bubbles J7915MBmichaels, 15 Feb 2017 | Read review
“Higher floors offer better views of the city and the river area.”
 of 5 bubbles ATL_Everett, 15 Feb 2017 | Read review
5 of 5