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Loews New Orleans Hotel

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2,039 Reviews from our TripAdvisor Community

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Showing 2,011: English reviews
Laguna Hills, California
Reviewed 11 May 2016

Have been to Lowes throughout the U.S. and have not been as disappointed as I was at the one in New Orleans. The room was old and the blinds in the bathroom had dust on them at least an inch thick. I had drinks in the bar and the food menu was limited, as was the cocktail list. The staff...

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Helpful?
Thank lrchandler64
Sarasota, Florida, United States
Reviewed 11 May 2016

I always enjoy staying at this hotel when I come to New Orleans based on the proximity to the convention center and the French Quarter. Also it is less noisy than the ones off Canal St. Only issue this time was that the internet was very slow and sometimes the pages didn't load. They need to update their speed. Otherwise...

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1Thank Robert F
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Robert F, We couldn't be happier to know that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We are however very disappointed by the fact that your "almost perfect" stay was clouded by issues with Internet connectivity. Please know that we are looking into this and finding a solution so that it...

New York City, New York
Reviewed 11 May 2016

Not recommended, hair in sink, toilet broke, water turned off at 1am. Water wasn't in room and snacks were never refilled. They gave us a free night stay and $75 in food, but not what I expected from a Loews hotel.

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Helpful?
Thank Laura K
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Laura K, We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay, and for that we are truly sorry. Our objective remains to learn from our mistakes and work on not repeating them. We have addressed the issues you brought to our attention with our team and can...

Rome
Reviewed 11 May 2016

Beautiful, centrally located hotel with great views. Food for our meeting was fantastic - breakfast, lunch, dinner, and oh, the snacks! Fresh beignets, fruit kebabs stuck in pinapples, fruit popsicles, healthy nuts.....and constantly refreshed hot coffee. Staff was super attentive. Fitness room was large and well equipped. We felt like we had two floors of the hotel completely to ourselves...

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Helpful?
Thank Pamela R
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Pamela R, Thank you for the glowing recommendation! We are so happy you chose to stay at Loews New Orleans Hotel. We work very hard to make sure each of our guests have a memorable experience and it pleases us to no end that we were successful in our endeavor. We hope you come back to visit us again...

Ann Arbor, Michigan
Reviewed 11 May 2016

Loews New Orleans was top notch. From the beginning, I was impressed. I loved the location. Close to convention, casino, riverwalk, Dragos... Service was perfect. I had forgot shaving cream, toothpaste, and deodorant and they got me all that for free. So convienent!

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Helpful?
Thank barler27
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear barler27, Thank you for choosing Loews New Orleans Hotel! We couldn't be happier to know that we were able to accommodate you and that you had such a wonderful stay on our property. We are so grateful for the fabulous recommendation! We hope you'll be back to visit us again next time you find yourself in New Orleans. All...

Upper Saint Clair, Pennsylvania
Reviewed 9 May 2016 via mobile

The rooms are nice, nothing different from most of the hotel top chains. Location is good, close to pretty much everything. But what Makes this hotel special is the service. Everyone working at the Loews New Orleans is overly friendly and helpful. I would return here just based on the hotel staff.

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1Thank MyAkitaBear
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear MyAkitaBear, We couldn't be more thrilled to hear of the wonderful experience you had at our property. We are so grateful for your kind and complimentary words that culminated in such a glowing review, and we simply cannot wait to host you again. We will also be sure to pass along your generous words of praise to our staff!...

Vancouver, Washington
Reviewed 7 May 2016

All staff was friendly and helpful, loved being greeted by door men. Rooms are spacious, clean and well maintained. Beds are comfy with lots of pillows. The hotel is classic and well kept throughout the lobby and conference rooms. Loved it.

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Helpful?
Thank tstoess
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear tstoess, We are simply thrilled to know you had such wonderful experience at our property. We are inclined to agree with you--our beds are amazing, aren't they? We work very hard to make sure each one of our guests feels at home, and we are so pleased to know that we did not disappoint. Thank you for the glowing...

Irvine, California
Reviewed 6 May 2016

The hotel where we had a reservation gave our room away (Sat night of Jazzfest) so they put us up here for one night. It was close to the French Quarter. The bed was really comfortable and the bathroom was hugh! My only negative comments are: the room had the cheapest ( thin and scratchy) toilet paper in the room....

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1Thank mkshaefer
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear mkshaefer, We couldn't be happier to know that we were able to host you and meet your needs, even for one night. We are, however, disappointed by the fact that your "almost perfect" stay was clouded by certain issues. Please know that these issues are currently being addressed and we hope you'll be back to visit us again soon....

Unteraegeri, Switzerland
Reviewed 5 May 2016

I went there with a Team to prepare a bigger congress in the City. Overall great hospitality,perfect location between conference Center and old town. I very much enjoyed the southern Food in the Restaurant. Great bar with local Special Drinks. The staff was very friendly and helpful with hints and recommendations for visiting the City.

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Helpful?
Thank 244PeterR301
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear 244PeterR301, We couldn't be happier to know that we were able to accommodate you and that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We hope you'll be back to visit us again soon when you're in New Orleans. All the Best, Tashna S. Rooms Division Manager

Reviewed 4 May 2016

I needed some spa services that weren't available in the hotel spa (they don't do hair) and the concierge was so extremely helpful and got me an appointment at a salon right around the way for 30 minute after he called them up! All the staff was so helpful and even gave us a tip that if you go into...

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Helpful?
Thank Juli D
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Juli D, Thank you for the glowing recommendation! We are so happy you chose to stay at Loews New Orleans Hotel. We work very hard to make sure each of our guests have a memorable experience and it pleases us to no end that we were successful in our endeavor. We hope you come back to visit us again...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 

Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130-3216
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $213 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Loews New Orleans
New Orleans Loews
Hotel Style:
#3 Green Hotel in New Orleans
#4 Spa Hotel in New Orleans
#5 Business Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Loews New Orleans Hotel staff and other travellers.
23 questions
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Lincoln, Nebraska
4 months ago
Framingham, Massachusetts, United States
New York City, New York
15 days ago
New York City, New York

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Questions? Get answers from Loews New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, close to riverwalk, French Quarters, casino, dining and convention center”
 of 5 bubbles 335courtneyg, 4 Dec 2016 | Read review
“Rooms start on floor 11...we had a river view!”
 of 5 bubbles LyndaR977, 2 Dec 2016 | Read review
“River view room on 15th floor had a great view.”
 of 5 bubbles 237benb, 23 Nov 2016 | Read review
“Always leave a tip for your housekeeper.”
 of 5 bubbles BruceFrausto, 19 Nov 2016 | Read review
“Get high floor river view”
 of 5 bubbles BTD1, 19 Nov 2016 | Read review
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