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Loews New Orleans Hotel

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2,113 Reviews from our TripAdvisor Community

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Showing 2,085: English reviews
Guildford, United Kingdom
Reviewed 17 June 2016 via mobile

Having booked one of the most expensive options for a business stay at a nearby conference I was gobsmacked at the inability to fulfil their commitment to my booking. Instead of a super deluxe King I was offered a twin. No thanks, not what I booked, what are the options? None, that's it! Tried again the next day, sure we'll...

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Helpful?
1Thank Clair M
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear Clair M, Thank you so much for taking the time to give feedback on your stay. This is how we are able to improve our service level. Please know that we are very disappointed that your stay was clouded by the issues you mentioned above and that you felt you were "ignored" by our staff. The issues you cited...

Lafayette
Reviewed 16 June 2016

Valet damaged my rim and I can't get a strait answer from anyone. Called multiple times even texted the security officer in charge. Said ins would've cover it cause video didn't show any damage going in or coming out. The valet driver ran up onto curb and scratched rim. It's very clear that it was done at time of departure...

Review collected in partnership with this hotel
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Helpful?
Thank Cody B
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Cody B, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property. We appreciate you bringing to our attention the details of your unfortunate experience. We are addressing the situation and will be sure to be in touch with you to resolve the matter. Sincerely, Aquiles P. Dir....

Portland, Oregon
Reviewed 15 June 2016

The Loews New Orleans is a great hotel located nicely and within walking distance to New Orleans attractions. The rooms are very nice and the hotel bar and restaurant are top shelf. The service staff at the Loews make this hotel a fantastic bargain. We will definitely return and strongly recommend.

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Helpful?
Thank Daniel M
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Daniel M, Thanks so much for the fantastic review! We are so happy to know you had such a marvelous experience at Loews New Orleans and that you chose to stay with us. We can't wait until we have the opportunity to host you again! Until next time! Most Sincerely, Tashna S. Rooms Division Manager

Dadeville, Alabama
Reviewed 14 June 2016

Room was average. Learned at check-in that they require an additional $75 for incidentals. Didn't mind paying it, just would have been nice if told when booking. Housekeeping knocked on door at 7:30am to confirm check-out. Wth??

Review collected in partnership with this hotel
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Helpful?
1Thank Lisa R
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Lisa R, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. Our objective remains to learn from our mistakes and work on not repeating them. We...

West Monroe, Louisiana
Reviewed 13 June 2016

I have an annual conference that always stays at the Loews in New Orleans. The stay is wonderful and the staff makes you feel pampered from the start at check-in. The room is huge and the view of the river is outstanding. It is always quiet and even with all the noise in NO, you don't hear the noise in...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Denny W
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Denny W, Thank you for choosing Loews New Orleans Hotel for your recent stay in the city. We couldn't be happier to know that you had such a wonderful experience at our property, especially in regards to your conference! We so appreciate the stellar review and the kind words about our staff. We hope you'll return to stay with...

New Orleans, Louisiana
Reviewed 13 June 2016

Rooms are pristine. Service staff was cordial and professional. Food and beverage services are just about the best to be had in the city. Overall, an excellent hotel experience. Will most definitely stay again.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank samuelt112
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear samuelt112, We are so happy that you chose to stay with us. Thank you for the stellar review! We work diligently to make sure every guest has a memorable stay, and it just thrills us to know that we did not disappoint! We are so grateful for your compliments to our staff and will be sure to pass those...

Montclair, New Jersey
Reviewed 13 June 2016 via mobile

Chose a new hotel to stay in to visit family member in New Orleans. The hotel is on one of the main street right by Harah's the casino as well as many other hotels and restaurants. The area continues to develop and expand with many restaurants etc. The hotel itself is very nice. The bar/restaurant I had nice service. The...

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Helpful?
Thank Gary B
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Gary B, We couldn't be happier to know that we were able to accommodate you and that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We hope you'll be back to visit us again soon when you're in New Orleans. All the Best, Aquiles P. Dir. of Operations

San Antonio, Texas
Reviewed 10 June 2016 via mobile

Stayed here for a conference that was being held here, nothing better than getting checked in and not having to worry about anything for a week other than where you'll eat dinner that night. The service at the conference was top notch and the room was excellent, service was spot on and helpful. It's a little in the pricier side...

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Helpful?
Thank David W
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear David W, We are positively thrilled to know you had such wonderful experience at our property. We work very hard to make sure each one of our guests feels at home, and we are so pleased to know that we did not disappoint. Thank you so much for the kind words about our staff--we will be sure to pass...

Sugar Land, Texas
Reviewed 9 June 2016

look no further when you want a relaxing stay with super attentive friendly staff and location at its best. walking distance to points of interest when in NOLA. me and hubby was really pleased with their spacious room, nice bathroom (not enough running water in the morning though) and the view (city and river). we caught an eye of a...

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Helpful?
2Thank ching-ching A
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear ching-ching A, Thank you for choosing Loews New Orleans for your recent stay in the city. We are so happy to know that you had such wonderful stay and that our staff was friendly and accommodating. We thank you for bringing to our attention the issues you experienced regarding the water in your room, and we are sorry for...

Sicklerville, New Jersey
Reviewed 9 June 2016

Traveled to New Orleans for a book club convention. Everything was well done by the staff. The luncheon we had went very well. Staff was very helpful. Rooms were clean and anything that was needed was provided.

Review collected in partnership with this hotel
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Helpful?
2Thank Gwendolyn P
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Gwendolyn P, We couldn't be happier to know that we were able to accommodate you and that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We hope you'll be back to visit us again soon when you're in New Orleans. All the Best, Angelle W. Dir. of Catering & Conference Services

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 

Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130-3216
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $269 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Loews New Orleans
New Orleans Loews
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Business Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Loews New Orleans Hotel staff and other travellers.
26 questions
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Lincoln, Nebraska
5 months ago
Edmond, Oklahoma
Framingham, Massachusetts, United States
Trieste, Italy
21 days ago

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Questions? Get answers from Loews New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious and very comfortable.”
 of 5 bubbles M7037YTsandrah, 19 Jan 2017 | Read review
“River view is worth the extra $10!!”
 of 5 bubbles 566nicks, 11 Jan 2017 | Read review
“Temperature was uneven at times. Clock radio went at 3am on our last night, we had not set.”
 of 5 bubbles jimrY2303AA, 11 Jan 2017 | Read review
“Broken bedside telephone in room 2009.”
 of 5 bubbles 51stuartj, 5 Jan 2017 | Read review
“Ask fo a river view.”
 of 5 bubbles 589kimo, 4 Jan 2017 | Read review
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