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Homewood Suites New Orleans

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Homewood Suites New Orleans
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1,335 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites New Orleans
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Showing 1,318: English reviews
Cypress, Texas
Reviewed 15 January 2016

I stayed at this hotel in mid January 2016 while in New Orleans while on business. As a frequent business and leisure traveler (about 130 nights out last year) and a Hilton Honors Gold member, I can say that this is among one of the worst hotels at which I have stayed. Specifically: 1.) The TV was out entirely for...

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Helpful?
1Thank 76gman
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear 76gman, I am sorry that you had an unpleasant experience at your hotel. Your comments will be discussed during our next staff meeting and address accordingly. When traveling to New Orleans do consider giving us another try. Best Regards, Cayada Wroten/Front Office Manager

New Braunfels, Texas
Reviewed 15 January 2016

Room was nice and location is good. Cable was broken for 4 straight days. Each day, the staff told us that Cox was working on it. I got the impression the goal was to deflect until I checked out! I would NOT recommend staying here. There are too many nice hotels in New Orleans to waste your money at a...

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Helpful?
Thank Robert R
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Robert R, Please accept my sincere apology, our hotel did do a upgrade with our cable provider. Unfortunately, the upgrade was not a seamless as we had hoped. We did face some challenges and we were without cable for a few days. The upgrade is now complete and each television is showing a beautiful picture. If ever in the...

California City, California
Reviewed 15 January 2016

We are locals and had to move into a hotel for a week. Service and Valet were fantastic. Just normal things in a hotel that should work - didn't. The toilet was always running, so I had to keep opening up the back to put the flapper back down. Then it stopped flushing altogether. Before that happened, the bathroom light...

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Helpful?
Thank smurfyjuice
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear smurfyjuice, Thank you for taking the time to write another review. I am very sorry we did not exceed your expectations during your stay. Best regards, Cayada Wroten/Front Office Manager

Hewlett, New York
Reviewed 14 January 2016

On November 16th I booked two suites at the New Orleans Homewood suites for a four-night stay commencing on December 28. One was for three adults and the second for two adults and two children. I asked for two cribs for the second room and was told by the reservation agent that there was no place on the form to...

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Helpful?
Thank maddi l
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Maddi, Thank you for reviewing our hotel. We are sorry that you were disappointed with your experience during your stay with us. We always aim to ensure every guest feels cared for, valued and respected. I can assure you that I have taken your feedback into consideration and have personally spoken to our staff regarding your comments. Once again,...

Madison, Mississippi
Reviewed 13 January 2016

Love this hotel! It is beautiful and the staff is amazing... Rooms are spacious and clean. The kitchen is helpful when traveling with children! The furnishings were like new and everyone was very happy after a good night sleep.

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Helpful?
Thank Tawnie16
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Tawnie16, We are so glad you enjoyed your stay with us! Hopefully next time you are in the NOLA area you choose us again! Best regards, Cayada Wroten/ Front Office Manager

Madison, United States
Reviewed 13 January 2016

This is a beautiful hotel! Our room was clean and the furnishings were in great shape. This hotel was within walking distance of the city's attractions. Latoya at the front desk went out of her way to help me over the phone with my reservation. We had amazing service the whole time. The lady working the dinning room was friendly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Tawnie W
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear Tawnie W, Thank you so much for taking the time to post your review on your recent stay at Homewood Suites. We appreciate it! We are glad you enjoyed your stay. We hope you return to see us soon and wish you continued safe travels. Thanks again, Cayada Wroten/ Front Office Manager

Pasadena, United States
Reviewed 13 January 2016

This hotel has great potential. Unfortunately, the staff, while doing their job, wasn't invested in providing anything special or making our visit worthwhile. The room had an area of damp carpet, a small cockroach on the kitchen wall, a dried blood stain on the bed sheets and a hard-to-flush toilet.The breakfast buffet was tasty (the toast and orange juice anyway)....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Suzanne F
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Hi Suzanne F, Thank you for your review. I would like to start by apologizing for the issues you had with service and I can assure that I will personally address these issues so that those issues won't happen again. We do all we can to create a great experience for each of our guests and offer services for comfort...

Homer Glen, Illinois
Reviewed 11 January 2016

We had a 2 bedroom suite, which was great. I would say your rooms are ready for an update. We had no problems and enjoyed the suite very much. The only negative with the room would probably be the toliet seats in both bathrooms were very loose and needed to be tightened. The other thing is that the price of...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank suzyoc52
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear suzyoc52, Thank you for taking the time to tell us about your stay. We are glad you enjoyed your stay with us and we do hope whenever in the New Orleans area you will choose to stay with us again. Warm regards, Cayada Wroten

Denton, Texas
Reviewed 10 January 2016

Nice suite for a reasonable price. I especially liked the evening reception events. In addition to complimentary drinks, there was complimentary soup, salad and other food items. So really, with room price, you get breakfast AND dinner. In addition, I found the location of a couple blocks away from the French quarter to be perfect. It was close enough to...

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Helpful?
Thank KDC0726
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear KDC0726, Thank you so much for taking the time to post your review on your recent stay at Homewood Suites. We appreciate it! We are glad you enjoyed your stay and our dining options. We hope you return to see us soon and wish you continued safe travels. Thanks, Cayada Wroten/Front Office Manager

Dallas, Georgia
Reviewed 8 January 2016

If your in New Orleans this is a must stay. Don't look any further this is the place. Location and comfort all in one. Staff out of this world helpful. Can't wait to return. This was our first trip as a family and everyone agrees best place to stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank ILV2HNT
FrankHess-GM, Front Office Manager at Homewood Suites New Orleans, responded to this review

Dear ILV2HNT, We are delighted that your family and friends had a fabulous time in our city, and at our hotel. Thank you for staying with us. We truly appreciate your business! Thanks again, Cayada Wroten/ Front Office Manger

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 

Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $213 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Travelocity, Hotels.com, Expedia and Booking.com so you can book your Homewood Suites New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites New Orleans staff and other travellers.
26 questions
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Questions? Get answers from Homewood Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony if you can.”
 of 5 bubbles 13LindaL, 29 Jan 2017 | Read review
“Rooms on the back are quieter.”
 of 5 bubbles MSRuby-7, 18 Jan 2017 | Read review
“Higher floors have quieter rooms.”
 of 5 bubbles JanetH537, 12 Jan 2017 | Read review
“If you do not want to valet, they is a garage just around the corner.”
 of 5 bubbles I2414WVjamesm, 12 Jan 2017 | Read review
“Try and get a room high up and away from the main street”
 of 5 bubbles DJ3636, 10 Jan 2017 | Read review
5 of 5