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Homewood Suites by Hilton New Orleans

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Traveller (190)
Room & Suite (294)
Pool & Beach (27)
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Overview
  • Excellent46%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible5%
Travellers talk about
“french quarter”(332 reviews)
“indoor pool”(27 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,620)
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698
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92
Show reviews that mention
All reviewstwo bedroom suitefrench quarterindoor poolevening receptionfull kitchenbreakfast and dinnercomplimentary breakfastsuper domeliving areawalking distancebusiness districtrooms are largefew blocksbourbon streethotel is in a great locationvalet parkingwwii museum
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271 - 275 of 1,594 reviews
Reviewed 5 March 2017 via mobile

Very nice rooms with kitchenette, refrigerator, microwave, etc. The ladies are the front desk were wonderful. Very clean and has all the amenities. And pretty good breakfast to boot! Try it.You won't be disappointed.More

1  Thank lindachuray12
Response from Blake L, Sales Coordinator at Homewood Suites by Hilton New OrleansResponded 7 March 2017

Thank you so much for the feedback and detailed review! I greatly appreciate you staying with us. We will certainly use this information as a teaching tool for our staff. We hope on your next trip you give us another opportunity to make your stay...More

Reviewed 2 March 2017

Looks like a nice hotel. I'm guessing things decline during Mardi Gras. I'm still expecting a vaccuumed carpet and a clean bed. Didn't have either. Refuse from prior guest remained on the floor for 2 of our 3 day stay.More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Yanny H
Response from Blake L, Sales Coordinator at Homewood Suites by Hilton New OrleansResponded 4 March 2017

Yanny H, Thank you for reviewing our property. I am truly sorry for the inconveniences you encountered with our team. This is very uncharacteristic of our level of service and I have shared your comments with our (supervisor) so that she can follow up with...More

Reviewed 1 March 2017

Hotel staff was inattentive and failed to check us in on time. Had to speak with them several times to get checked in. Then they put us in the wrong room, on a different floor, with no explanation. I can understand how they might have...More

Review collected in partnership with Homewood Suites by Hilton
Thank mathews83
Response from Blake L, Sales Coordinator at Homewood Suites by Hilton New OrleansResponded 2 March 2017

Dear Mathews83, We are devastated by your review. The professionals who work in our hotel join me in expressing how disappointed we were to read this review however we thank you for taking the time to share your feedback. This is very uncharacteristic of our...More

Reviewed 1 March 2017

Checked me in as the wrong person and charged me for another persons room. Wasn't really apologetic about the mixup or move quick enough with the refund which caused other problems. I have yet to receive the refund on day 2More

Review collected in partnership with Homewood Suites by Hilton
Thank B3985SAaliciam
Response from Blake L, Sales Coordinator at Homewood Suites by Hilton New OrleansResponded 2 March 2017

B3985SAalicaiam We are sorry to hear that you didn't enjoy your stay with us and got checked into the wrong room. Please give us a call 504-581-5599 and ask to speak to our accounting department so we can have this issue sorted out. Again I...More

Reviewed 27 February 2017

Clean, friendly and very helpful staff. Excellent breakfast and evening reception. I will definitely stay here again! Location is very convenient to all downtown locations. You can walk to virtually everything.More

Review collected in partnership with Homewood Suites by Hilton
Thank tammymU830WB
Response from Blake L, Sales Coordinator at Homewood Suites by Hilton New OrleansResponded 27 February 2017

Dear tammymU830WB, Thank you so much for choosing the HomeWood Suites by Hilton!!! As it is our pleasure to provide the best service and comfort for our guests, we are more than pleased to hear that you enjoyed your stay with us. We are happy...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast included
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 123 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#76 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 123 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#76 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (190)
Room & Suite (294)
Pool & Beach (27)
Dining (17)
Amenities (110)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Califor6
14 April 2018|
AnswerShow all 3 answers
Response from Blake L | Property representative |
I'm sorry, what is it your asking?
0
Votes
LaVerne142
21 April 2017|
AnswerShow all 5 answers
Response from pammommy | Reviewed this property |
Send a certified letter to them at the hotel address. That will get much more attention than an email.
2
Votes
LaVerne142
21 April 2017|
Answer
Response from Blake L | Property representative |
The name of the General Manager is Francis Carmelo and the Assistant General Manager is Cayada Wroten
0
Votes
Room Tips
"Walking distance to Canal and Bourbon Streets."
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"With four teenage girls we had a room next to the elevator bank and no one complained of our noise once!"
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"Just depends how many bedrooms you need. One of our rooms had a balcony and one did not. Would have preferred..."
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"Best room would be at ANY OTHER hotel"
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