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Homewood Suites New Orleans

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Homewood Suites New Orleans
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1,382 Reviews from our TripAdvisor Community

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Showing 1,365: English reviews
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Orlando, Florida
Reviewed yesterday NEW

Wonderful, friendly, valet, front desk, bell. Clean, light, well-appointed, very pleasant suite. The kids had a great time in the pool and the breakfast was good. 15-month-old grandson enjoyed watching the cars and trucks on Poydras!

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Helpful?
Thank SusanB478
Gulfport, MS
HOTEL’S FAVOURITE REVIEW
Reviewed 19 January 2017

We stayed at this property a couple of years ago and really enjoyed our stay. I was somewhat concerned about some of the recent reviews, however. We had a room on the tenth floor near the elevator. It looked recently renovated. Everything was clean and inviting. The seating in the living area was very comfortable. The kitchen area had everything...

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Helpful?
1Thank MSRuby-7
About Hotel's Favourite Review
desmascott, Front Office Manager at Homewood Suites New Orleans, responded to this review

Greetings MSRuby-7 Thank you for staying at the Homewood Suites. We do appreciate your kind words and recommendations to others. Our staff work very hard to be accommodating to all of our guest that we encounter. We do appreciate your business and look forward to serving you again. Desma Scott- Front Office Supervisor

Houston, Texas
Reviewed 2 days ago NEWvia mobile

Our family of six stayed at Homewood suites. We booked through TA, and was Hilton member. We had a spacious suite with one king bedroom and double queen bedroom. We also used the sofa bed in the living room. The beds are fine, but the sofa bed is not in good shape. We are Hilton members, and it was first...

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Helpful?
Thank jbcw66
Nashville, United States
Reviewed 2 days ago NEW

As a repeat visitor to this hotel, I have found the staff to be very helpful and accommodating and the location to be convenient. Good breakfast and clean rooms, but the elevator tends to be on the slow side.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Roger R
Huntsville, Alabama
Reviewed 4 days ago NEWvia mobile

This was my second time staying at this Homewood Suites. The front desk staff was really nice and accommodating. The valets were well above-average in my opinion. My room was spacious and clean, but kind of run-down. I had water stains on the ceiling and my toilet would only flush (loudly) when I held down the lever for a few...

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Helpful?
Thank pammommy
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for staying at the Homewood Suites New Orleans. We do appreciate you taking the time out to let us know how well we served you during your stay with us. Let me apologize first for the breakfast not being the same standard you experienced on your previous stay. We do hope that we get the opportunity to serve...

Newfoundland, New Jersey
Reviewed 1 week ago

My room was nice, and the staff was friendly, but the lobby area was a bit dingy and old. I must say, what in other Homewoods is a pretty dining area looked like a diner here. Plastic cups for wine, and tables that were not wiped down between guests. That being said, it's not a bad price for the area,...

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Helpful?
Thank Janet_Q
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for staying at the Homewood Suites New Orleans. We do appreciate you taking the time out to let us know how well we served you during your stay with us, we have taken note of your concerns regarding the dining area. We do hope that we get the opportunity to serve you again on your next visit to...

Rock Tavern, New York
Reviewed 1 week ago

Stayed at many Homewood suites before and always happy until we came to this one. We brought three other couples with us and we all have the same negative experiences. Living room and kitchen in our rooms were not properly cleaned. Managers reception and complementary breakfast le stayed at many Homewood suites before and always happy until we came to...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank margalph
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for staying at the Homewood Suites New Orleans. We do apologize for any inconvenience we may have caused you during your stay with us. I apologize the breakfast experience wasn't what you felt we are capable of providing. We never want our guest to be unhappy when staying at the Homewood Suites. As far as any problems you...

Windsor, Canada
Reviewed 1 week ago

So first of all let me say that I booked the wrong hotel. So after spending an hour on the the phone trying to rectify my dilema ( getting hung up on by Rhonda from central booking) I arrived at this hotel. Immediately I asked to speak to the manager, Desma Scott. Within a couple minutes of talking, her muscle...

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Helpful?
Thank d_k_carts
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

I'd like to first apologize for the frustration caused to you by not being able to provide a full refund request on the day of your arrival over this special event weekend stay. I can assure you that not only was the Hilton agent on the phone but also our front desk agents were simply following the policies put into...

Franklin, Tennessee, USA
Reviewed 1 week ago

The good: this is a fantastic location given it's proximity to the quarter and other districts not too far away. If you want to be close to the quarter, not in the quarter, as we did, this area of Poydras is great and there are a number of hotels within a few blocks of Homewood. We stayed here for a...

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Helpful?
2Thank Don B
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Because our hotel goes to great lengths to provide the highest level of comfort to our customers, we sincerely apologize for your experience at our hotel. We hope that you will give us another try. If there is anything furthermore we can do to compensate for your stay please let us know. Best Regards,

Wichita, KS
Reviewed 1 week ago

Had stayed here several years before so wanted to stay again. Service was fine. The free breakfast was not great. The main complaint though is the temperature of the food. Eggs and other "hot" food was tepid at best. So, opted for the boiled eggs, etc.

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Helpful?
Thank Shocks
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for your patronage of the hotel. It was a pleasure to learn you had an enjoyable stay. We ate sorry the eggs were not to your satisfaction, however we appreciate your review and look forward to welcoming you back soon! Best Regards, Blake Lugo

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 

Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $211 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Booking.com, Cancelon, getaroom.com and HotelQuickly so you can book your Homewood Suites New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites New Orleans staff and other travellers.
29 questions
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Bernhards Bay, New York
over a year ago
Yorba Linda

See all questions (29)

Questions? Get answers from Homewood Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter”
Janet_Q, 14 Apr 2017 | Read review
“If you do end up here, choose a high floor to avoid the noise”
travelwriterBoston, 9 Apr 2017 | Read review
“If you prefer quietude, don't get a room with the Poydras St. view.”
TedinTakpk, 8 Apr 2017 | Read review
“Room 1000 has 2K beds”
gwmeyer31, 23 Mar 2017 | Read review
“Try another property”
Gruffco, 20 Mar 2017 | Read review
5 of 5