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The Saint Hotel, Autograph Collection

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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for The Saint Hotel, Autograph Collection
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Showing 1,014: English reviews
San Antonio, TX
Reviewed 18 April 2016

We stayed here 4 nights in Dec 2015 on our second visit to NOLA. Our first room was nice but odd, but it was very late and we just wanted to go to sleep. The next morning, I realized we were in a handicap accessible room. We went downstairs and asked if we could move and they were able to...

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1Thank amc1217
Hamburg, New York
Reviewed 17 April 2016

Didn't stay at the hotel but took advantage of the cool bar and lobby area. Has cool seating, great for pictures, a pool table and a sexy red themed bar area. Was able to get a look at their rooms which have a naughty theme. Very modern amenities and pretty. Would consider staying there some other time.

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1Thank dmd13577711
Minnetonka, Minnesota
Reviewed 15 April 2016 via mobile

Left hand has no idea what right hand is doing. Delayed check-in, no luggage racks, called for racks and "in the queue" for delivery....Still no racks 30 minutes later. After we finally check in, they call to tell us our room is ready. What a joke for such a nice brand as Autograph Collection really is.

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Thank Jon E
Minneapolis, Minnesota
Reviewed 15 April 2016 via mobile

Front desk was backed up ,confused and arrogant . Very bad start ,when the room was not ready on time . Constant waiting ! Rooms are small, had to wait over 30 minutes for a luggage rack. Beautiful, cool lobby that is the best part ,just go for a drink .

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1Thank rufrdr55
Prescott, Arizona
Reviewed 14 April 2016

We met some friends in NoLa for a few days and they turned us on to The Saint. What a wonderful find. Although it is a Marriott hotel it is not at all typical. Décor is fun and lively - the rooms are done in white with blue. Very comfortable. The location is just perfect. Everything is either in walking...

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1Thank P&Bonthego
Biarritz, France
Reviewed 13 April 2016

We spent 2 nights at the Saint and loved the decor, the location. The room was spacious, very nice bathroom. We were offered an optional $20 voucher per person for breakfast which we paid in advance for 2 days. We found out there was no buffet and had to chose from a menu, which was rather expensive, but very tasty....

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1Thank anniep642015
Augusta, Georgia
Reviewed 10 April 2016 via mobile

I absolutely loved my stay! My husband and I stayed recently for one night for our anniversary and loved our stay! The staff was very friendly and helpful! The overall vibe of the hotel was very romantic and seductive yet classy vibe.We will definitely return for a longer stay!

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2Thank tracey2631
New York City, New York
Reviewed 8 April 2016

There are not enough kind words that I can say about The Saint Hotel and its wonderful staff! My company was here for our first annual conference for about a week and things were seamless. Not only did we book numerous rooms, but we also utilized the conference room and the restaurant (Tempt) at the front of the hotel. The...

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2Thank Samuel T
Baton Rouge, Vatican City
Reviewed 7 April 2016

The Burgundy Bar is absolutely gorgeous and the bar staff is awesome. Beautiful bartenders, delicious cocktails, great entertainment on Thursday, Friday and Saturday and the service is fabulous. The huge chandelier over the stage is a must see. It is absolutely stunning. In fact, the whole atmosphere of the bar is awesome. We never miss a visit to the Burgundy...

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2Thank Brenda R
Reviewed 6 April 2016

We were guests of The Saint for the week following Easter. The hotel is absolutely gorgeous with hip design details. A huge and beautiful lobby, old movies playing in the elevators and a bar with live music. The front desk and bell staff provided great service with lots of enthusiasm. When we returned to the hotel we were warmly greeted...

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2Thank J.r. T
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you so much for staying with us at The Saint Hotel. We appreciate your kind words about our front desk staff and bellmen. We are sincerely sorry for the issues that occurred with the timeliness of your room being serviced. As an Autograph Marriott property, we pride ourselves on providing superior service, and in this instance, we failed. We...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access

Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal St, New Orleans, LA 70112-2503
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $209 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#13 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#55 Family Hotel in New Orleans
#59 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Saint Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from The Saint Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor, the quieter your room will be.”
 of 5 bubbles lutes, 7 Dec 2016 | Read review
“Ask for corner rooms, high floor, not facing a wall.”
 of 5 bubbles paolola, 1 Dec 2016 | Read review
“rooms in back are quieter than those facing canal street”
 of 5 bubbles desjard, 30 Nov 2016 | Read review
“Ask for a larger, more quiet room unless you want a view.”
 of 5 bubbles atlfoodie2016, 28 Nov 2016 | Read review
“Despite the noise on Canal Street, we loved the view facing this street.”
 of 5 bubbles HildaK_11, 18 Nov 2016 | Read review
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