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Crowne Plaza Hotel Astor-New Orleans

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Traveller (255)
Room & Suite (261)
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Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“bourbon house”(89 reviews)
“bourbon street”(318 reviews)
“great location”(340 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Astor-New Orleans
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Offers from Crowne Plaza Hotel Astor-New Orleans
Special Offer: Book Direct and Save
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Rooms
30 Jul.31 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,771)
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1,737 results
Traveller rating
657
541
300
138
101
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657
541
300
138
101
Show reviews that mention
All reviewsbourbon housebourbon streetgreat locationfrench quartervalet parkingcanal stfront desk staffmardi grasalexanolacvsconferencebellmanactionearplugsshampootrolley
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1 - 5 of 1,737 reviews
Reviewed today

This hotel is centrally located near many attractions and local restaurants as well as street transportation. My group met here for a family reunion and the hotel was extremely busy. The hotel rooms are pretty decent, but the beds could me more comfortable. The customer...More

Thank mmjohconnect
Hotel's Favourite
Reviewed 1 week ago

My room was so comfortable, I didn't want to leave when it was time to check out. I was in the Alexa tower facing Canal street, and everything was quiet as could be. The bed was comfortable and the room, halls, and lobby were very...More

1  Thank saramun
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 1 week ago

Dear saramun, Thank you for the wonderful review! I am glad that our location met your expectations, you enjoyed dining in Bourbon House, and you had a restful stay with us. We look forward to serving you again when you return to the Crescent City!...More

Reviewed yesterday

Most hotel staff were friendly. Our room was clean and comfortable. Valet and bell service was prompt and courteous. We were in a great location for the quarter and arts district. We arrived on a Wednesday with my mother, brother, babysitter, and two young children....More

Thank Catherine Lee V
Reviewed 2 days ago via mobile

Hotel is spacious and clean. Rooms were large and the location is excellent. What not to like about this place? We stumbled on a fantastic rate as a Gold Ihg member and would definitely stay there again.

Thank anartatez
Reviewed 4 days ago

Bourbon House rest in the hotel is terrific almost nothing else about this hotel is worth the bother...and it is a bother. Too noisy, too raunchy, too smelly, too crowded are all applicable concepts. Right on Bourbon street, the music from the street never stopped....More

Thank mestanger
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 2 days ago

Dear mestanger, Please accept my sincere apologies for the inconveniences you experienced. We are pleased that you enjoyed dining in Bourbon House, with that being said, we are extremely disappointed that the service you received fell below both your expectations and our standards. Please accept...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 99 - USD 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 99 - USD 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (255)
Room & Suite (261)
Pool & Beach (24)
Dining (22)
Amenities (24)
Business Centre & Event Rooms (7)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
dgr8291973
7 July 2018|
AnswerShow all 4 answers
Response from INDY1Chicago | Reviewed this property |
The cruise terminal is not far at all. If i'm not mistaken, you can take the trolley to the port.
2
Votes
Melissa R
3 July 2018|
AnswerShow all 3 answers
Response from NRMEdgmont | Reviewed this property |
We did not have a refrigerator or a microwave. You may want to contact the hotel directly. There are a couple of small markets in the quarter where you can pick things up and there is a pharmacy across the street that has... More
1
Vote
Ro D
6 May 2018|
AnswerShow all 3 answers
Response from Adam G | Reviewed this property |
8am - 9pm
0
Votes
Room Tips
"Most of the floors were pretty quiet"
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"Skip the view and go for a quiet room."
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"I think the Alexander wing was the best"
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"Request to be on the top floors to avoid noise from the streets before..."
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