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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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466 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites New Orleans Downtown/Convention Center
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Showing 437: English reviews
Saratoga, California
Reviewed 25 February 2015

We stayed for 5 nights during and after Mardi Gras. The room is quite small and the configuration tight, the TV placement is weird and you can't really see it from the bed. Everything is very basic, from the amenities to the decor. No shower cap or lotion provided. Housekeeping was spotty: spotless on a couple of days and dodgy...

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Helpful?
Thank IlariaK
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for taking time to share your experience with us. We are glad you enjoyed your stay with us. We have shared your comments and hope to see you soon.

Lancashire, England
Reviewed 23 February 2015

We stayed here for the week before Mardi Gras, as tourists wanting to see the city. The location was great for that. We could walk easily to Canal Street, the river, the mall, Bourbon Street and the Garden District. If you want to see the parades, it's actually a better location than the French Quarter as most of the parade...

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1Thank BeckyNW
Fort Lauderdale, Florida
Reviewed 22 February 2015

Had an awesome stay. The staff exemplifies southern hospitality at its finest. Room was clean. Hotel staff very accommodating. Free Breakfast and wifi was awesome. In walking distance to everything. Would stay again.

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1Thank Luv2TravFL
Oneonta, Alabama
Reviewed 18 February 2015

Was in town for competition at convention center, this hotel was on our list of choices and so glad I picked this one, the room were great and my daughters loved the breakfast plenty of choices, not your basic hotel breakfast, check in was fast and the staff was very friendly, everything we saw a staff member they asked how...

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Helpful?
Thank Cheermom1997
Thomas M, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank You for staying at SpringHill Suites by Marriott. I do thank you for taking the time out of your busy schedule to let us know how we are doing. I am so pleased that your stay went very well with us. i love hearing that my staff is providing an excellent environment for you and your family. We look...

Las Vegas, Nevada
Reviewed 14 February 2015 via mobile

The prices are a little and there is very little space to store or hang clothes. Other than that, it is a great place to stay. Mini fridge, microwave, wet bar, included, etc. The parking is cheaper than many other hotels.

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2Thank Tipemiftheyearnit
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for taking the time out of your day to rate our product and services. We have shared your comments about the minimal storage space in some of our rooms and will be looking into possible solution to this. We are aware that some of our longer term guests have a need for more space to store their items....

Knoxville, Tennessee
Reviewed 6 February 2015

Since this is America, I suppose I should mention the TV placement. Yes, the room was nicely appointed and clean, the staff was pleasant and professional, and the location was very convenient to all the stuff we wanted to do (between the French Qtr and the Garden District), but I suppose the one thing that kinda stuck out in my...

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1Thank Todd B
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

We recently purchased brand new 47 inch TV's for delight of our guest. We thought that the size of the TV would make it possible for guess to view the TV form either the bed or the couch. We have found it to be difficult to see from the bed as you mentioned due to the limited swivel of the...

Sydney, Australia
Reviewed 26 January 2015

we had 4 of us...2 adult children, and this room was excellent as it had 2 queen beds and a sofa lounge. The sofa was so lumpy it could not be slept on, so they brought us a good mattress within 20 min...great service, but better if they replace the bad sofa mattresses. Good size room, with microwave etc. Solid...

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Helpful?
Thank cathhhhhh
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

I sincerely apologize for this. We do have several new associates but that is not excuse for them not being able to execute on securing our guest belongings. You absolutely should have been given the key after she placed your belongings in the secured deposit cabinet. You are also required to sign each time you need access to your box....

Las Vegas, Nevada - USA
Reviewed 19 January 2015

The following is a very detailed review of the hotel. My husband and I stayed here one night and were assigned Room #356. There are outside renovations that include paving the driveway from St. Joseph Street into the hotel; sand is currently in the place of pavement. ROOM CONFIGURATION - The closet has an iron, luggage rack holder, hair dryer...

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7Thank VegasBling
Clarksville, Tennessee
Reviewed 14 January 2015

We stayed in 201 recently and @ check in Nora was such a sweet lady and knew what she was doing. Room was very clean and comfortable. Not close to the french quarter but I walk everywhere when I go to visit places. I interacted with a few new front desk people that had no clue what they were doing...

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Helpful?
Thank RileyRRAA
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for taking time to share your experience with us. I have shared your comments with Nora and she is very excited and wants me to thank you. It is not always that people take the time to send positive comments. We appreciate it and hope to see you again soon.

Toledo, Ohio
Reviewed 13 January 2015

We brought our two kids (ages 9 and 15) to New Orleans for the Christmas Holiday. We searched for a hotel that would specifically include a heated swimming pool, as both kids wanted to swim. The online ad for this hotel CLAIMS there is a heated pool, which staff confirmed when we made our call ahead and reservation. But when...

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2Thank shootingsurvivor
Thomas M, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank You so much for taking the time out of your busy schedule to let us know how we are doing. We strive to make each of our guests stay memorable but unfortunately it seems we did not do so with you. Our pool is heated but at the time of your stay we were starting a renovation on our...

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 Saint Joseph St, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $130 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
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Denver, Colorado
over a year ago
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27 days ago

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book well inadvance”
 of 5 bubbles gregjw, 15 Nov 2016 | Read review
“room away from main street”
 of 5 bubbles bunnyman2014, 1 Nov 2016 | Read review
“On weekends - get into the breakfast room early. Tho streetcar nearby - allow lots of time to get to Audubon Zoo (streetcar fun, but slow)”
  • desk area
  • mini-kitchen area
  • Comfortable, firm mattresses
  • TV view-able from beds and sofa
  • comfortable sitting area
  • Daytime view from room 215
  • View from room 215
 of 5 bubbles G9519SLkathym, 11 Sep 2016 | Read review
“Valet parking is expensive but neccesary”
 of 5 bubbles HMCHUGH430, 31 Aug 2016 | Read review
“On weekends, ask for something away from the night life”
 of 5 bubbles SeaTexas, 23 Jul 2016 | Read review
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