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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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516 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites New Orleans Downtown/Convention Center
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Showing 480: English reviews
Reviewed 13 December 2015 via mobile

My stay at springhill was definitely memorable. I love the design of the property. Ky from valet was great very nice. The girl from the front desk with the blonde bush janeka was very nice as well very positive attitude. Tashea was awesome .. thanks

Thank shon g
Reviewed 13 December 2015 via mobile

Our stay at spring hill suites was amazing the front desk agent most of all were great. Jonikea and Tashea were very nice. They are a great asset to the hotel. We will definitely be visiting this hotel again. Jonike took time to make sure all our needs were met. Tashea's personality is amazing, she's very jolly and funny. You...

Thank Xavier F
Church Point, Louisiana
Reviewed 12 December 2015

This was our first time at this hotel---really liked it. Our check-in with Bianca was great, we arrived at 11 am wanting only to park to be able to attend our 1:30 function. She was able to find us a room and let us check in and was very sweet and helpful. The front desk was very nice every time...

Thank Ashley L
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thanks for taking the time to share your experience with us. Your comments has been shared with the staff and we are looking forward to your return visit.

Durham, North Carolina
Reviewed 11 December 2015 via mobile

Came for a conference and this hotel was within walking distance of the convention center. Service at the front desk was good. It was nice to have free breakfast and wifi each day. Room service came late the first day (after 5 pm) but came late morning the other days. Room was average overall but met all of my needs.

Thank lamer14
Lakeland, TN
Reviewed 10 December 2015

The sleeping room was large and the bed was very comfortable and clean. Two to four blocks walking will put you into the business district or cafes and bars. Parking is adequate for the hotel, but a little tight at night. Easy choice for a return visit.

Thank tnhighroad
Vancouver, Canada
Reviewed 2 December 2015

I was surprised by the attentiveness of the front desk staff each time I came back to the hotel. Jaylin especially took the time to ensure I knew where I was heading and places to be sure I saw. Each time I walked into the lobby I was addressed, sometimes personally, by the staff. Each member of the front desk...

Thank awaffle
Livingston, Louisiana
Reviewed 1 December 2015

check in and check out was smooth. room was clean. and breakfast was excellent over all experience was excellent. at check in D Mario was friendly made checking in easy and unstressful great attitude and patience

Thank Betty R
Baton Rouge
Reviewed 23 November 2015

I booked a great deal though a travel website and was a little concerned when I read some recent reviews. But, from check in to check out, I had a wonderful experience. The front desk staff was incredibly friendly, welcoming and helpful. As other's have said, Treasure lives up to her name! LaShonda was also working the front desk and...

1Thank sasbatonrouge
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

I will be sure to make sure the TEAM gets to see your positive feedback. They work really hard to try and make every stay special and rewarding. So it is so good when we meet the mark in every area. We look forward to your next stay and thank you for sharing your experience with us. There will be...

San Jose, California
Reviewed 20 November 2015

A lot of small and larger misses added up to a not so good stay. The rooms are small 'suites' with average budget type decor. Strictly efficiency and ok (if the small misses don't happen to you) ... as long as you don't expect too much. Rooms along the lines of many big name hotel's B-class chains. Room appeared to...

Thank Steve202077
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Steve, I really thank you for such a thorough evaluation of our hotel. I will try to address some of your expectations that we may have missed and would love to have the opportunity to speak with you about anything that I don't address here. First off, it sounds like you usually stay at Full-service hotels so this would explain...

Reviewed 18 November 2015

I was there for the 95th NCSS Social Studies Conference and I changed my reservations from another known hotel to Springhill for closeness to the Convention Center at the last minute on the recommendation of Treasure, front desk attendant, Thank You. Check-in was smooth, the stay was very comfortable, quiet and with nice plush beds, fridge and microwave in the...

Thank Ellen M
Shannon R, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank You for sharing your experience. I am glad that we made this an enjoyable stay for please come back again.

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $178 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
11 questions
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Denver, Colorado
over a year ago
5 months ago
Holly, Michigan

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor room and could hear people outside late at night. Families with young children may opt for a room in another area.”
shawnk741, 14 Apr 2017 | Read review
“We enjoyed being on the first floor by the pool, only three rooms.”
Outlaws1428, 10 Apr 2017 | Read review
“Quieter rooms on interior courtyard”
jenniferjQ6438RA, 16 Mar 2017 | Read review
“ask to stay off of the street side as there is a small bar that had live music one night across the street”
peterrZ830BZ, 12 Mar 2017 | Read review
“if your there during Mardi Gras, don't expect to sleep. Only four floors tall.”
X878XTrobertl, 25 Feb 2017 | Read review
5 of 5