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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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466 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

The room was neat and clean, staff very helpful, and breakfast included. While in the Warehouse District, this is close to the WWII Museum, Canal Street, shopping, restaurants and within walking distance to the French Quarter. Streets are brightly lit at night -- we never felt unsafe walking anywhere.

Helpful?
Thank Patrice L
1 review
Reviewed 3 days ago NEW

Some friends and I were recently in New Orleans and stayed at this hotel. LaShanda, the front desk clerk, was AWESOME!! She was very welcoming and made our experience there very pleasant. I wished there were more people like her in the hotel industry. Keep up the great work!

Helpful?
Thank Sheón C
Tulsa, Oklahoma
Level Contributor
5 reviews
Reviewed 4 days ago NEW

Hotel was perfect for us. 5 people, all over the age of 14, and it worked out great. Breakfast was really good, staff was friendly and the hotel was clean! Perfect walking distance to restaurants and the River Walk. Also convenient to grab the trolly.

Helpful?
Thank thepascos
Russellville, Alabama
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago via mobile

We booked and prepaid. When we arrived, we waited a while & finally were told they had no rooms. We were sent to holding room with many other guests that were already waiting. Not a very friendly greeting. No shampoo, no hair dryer. On the bright side, the room was nice and spacious and it is close to the port.

Helpful?
1 Thank Raineybeth
Sharon B, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

We do apologize about the long wait for rooms when you arrived at our hotel. This was one of our busiest weekends and we were trying to make the room that you just mention very clean comfortable for you, your family and other guest. We have given your response to the house keeping managers to make sure that guest like... More 

New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We stayed at Spring Hill Suites 2 days before our cruise. It's a great spot that's convenient to the quarter and to the Riverwalk shopping/cruise terminal. Its about a 10 minute stroll up to Harrahs and canal street. The staff was very friendly and helpful. Our room and facilities were all very nice and clean. We parked across the street... More 

Helpful?
2 Thank dcstephens32
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Good hotel close to The tourist stuff in New Orleans next to world of beer good quad area and enjoyed the staff good rooms good parking nice breakfast and Jordan my hotel stay was through there again when I go to New Orleans

Helpful?
1 Thank Jeffrey W
Vancouver, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I had a conference for four days and stayed at this hotel mainly because the price was so good. It was very convenient, clean and comfortable. Give it 4 out of 5 because it is great for what it offers for this type of hotel. Besides being close to the convention center it is in the warehouse district and quite... More 

Helpful?
Thank Scott L
Europe
Level Contributor
275 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 2 weeks ago

If you are on a convention, this hotel probably offers the best value for your money: it is only 1 block away from the convention center, only a few blocks away from the interstate so the ride to and from the airport is considerably fast. The rooms are quite nice and spacious enough, although not as big as other Springhill... More 

Helpful?
Thank Gregor W
Hammond, LA
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 weeks ago via mobile

Place was clean, nice and check in was a breeze! Great location not too far from all the fun stuff! I'll absolutely be saying again! They offer valet parking only. Sometimes your car may be kept off site which could take a bit to get your car. So call ahead of you know when you leaving.

Helpful?
Thank David5131
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

David5131, It was a pleasure to have you stay with us and we are looking forward to your return. New Orleans is a great place to visit at any time of the year. See you soon! More 

Longview, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We spent 3 nights at this hotel and it was perfect. It is walking distance to the mall and trolley. We never moved our car. Lisa in the dining area was great. She gave us tips on what to do and see and things that were not on Bourbon Street. The beds are very comfortable and we even had a... More 

Helpful?
Thank sandyj916
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Dear sandyj916, I thank you for taking the time to share your experience and we are excited to share with you that if your plans to come back are around the same time in 2017 we would have just completed our renovation. We would love to hear your feedback on how we look. Hope to see you soon. More 

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $127 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
10 questions
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Denver, Colorado
over a year ago
18 days ago
24 days ago

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book well inadvance”
 of 5 bubbles gregjw, 15 Nov 2016 | Read review
“room away from main street”
 of 5 bubbles bunnyman2014, 1 Nov 2016 | Read review
“On weekends - get into the breakfast room early. Tho streetcar nearby - allow lots of time to get to Audubon Zoo (streetcar fun, but slow)”
  • desk area
  • mini-kitchen area
  • Comfortable, firm mattresses
  • TV view-able from beds and sofa
  • comfortable sitting area
  • Daytime view from room 215
  • View from room 215
 of 5 bubbles G9519SLkathym, 11 Sep 2016 | Read review
“Valet parking is expensive but neccesary”
 of 5 bubbles HMCHUGH430, 31 Aug 2016 | Read review
“On weekends, ask for something away from the night life”
 of 5 bubbles SeaTexas, 23 Jul 2016 | Read review
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