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Royal St Charles Hotel

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Royal St Charles Hotel
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1,216 Reviews from our TripAdvisor Community

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Showing 1,173: English reviews
Philadelphia
Reviewed 8 January 2017

This is a small hotel that doesn't bar or pool . The location was great for New Years Eve and for the value. Walking distance to everything. The ROH, Run of the house rooms were small, one bedroom suite was great space, but the whole hotel was VERY clean. Staff were more then willing to meet your needs. Management were...

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Thank williamoC9383KI
O'Fallon, Illinois
Reviewed 6 January 2017

This place looks a lot better on the photo's than it turns out to be. It is a little pricey for the cramped rooms my family and I were in. It is convenient to access the French Quarter but that being said I would shop around for something less costly.

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Thank kjc482017
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear kjc482017 - Thank you for your recent stay and for the feedback. We apologize but the entire city was sold out for the Sugar Bowl and related festivities but we will always be extremely competitively priced - offering one of the best locations in the city. We hope that you choose us again after comparing same dates for your...

Philadelphia, Pennsylvania
Reviewed 5 January 2017

The Hotel was ok. Did what its intended purpose was.... sleep us. Needs a better conversation area....Hanging out in the vestibule/front desk/TV room/Coffee Shop was not a good look. House Keeping vacuuming while we were tryna watch the game and close our ears to incoming traffic was not fun either. The rooms were small..However, they were clean. Although the front...

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Thank shanis2017
Albuquerque
Reviewed 4 January 2017

This hotel was great! The room was small, but it was very clean. The location is perfect, right outside of the French Quarter with easy access to public transportation. PJs was great for coffee and a light breakfast.

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Thank debbya2017
Bloomington, Indiana
Reviewed 2 January 2017

Found a great Groupon rate for Royal St Charles for an end-of-year trip to NOLA. While the rooms are small in this historic hotel, they were very clean will lovely amenities and extremely comfortable beds. Walls are a bit thin - could hear next door room's TVs at night - but overall did not impair sleeping any more than typical...

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Thank Natalie B
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Natalie B - Thank you for the great review. We are thrilled to hear your strong endorsement and that you will be returning next time you visit New Orleans. We apologize for the loud TV near your room - please know that we are here to find solutions to such issues. Also - we have higher up floors too...

Durham, United Kingdom
Reviewed 2 January 2017

Great location just a short walk into the middle of the bars Restraunts etc it was two weeks before Xmas but didn't feel much like Xmas we got a complimentary drink from reception when checking in the staff were all great and friendly. We noticed a little cafe opposite reception sold some lovely things good tea, prices weren't bad either...

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Helpful?
Thank cbcomponents
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear cbcomponents - Thank you for the outstanding review and for choosing our hotel right before the holidays. The team will be happy to hear how much you enjoyed the hotel and our location. We hope to see you again soon. Thanks again, Ben B. General Manager

West Palm Beach
Reviewed 1 January 2017

This was our first time in New Orleans, we were very pleased with all the service and the location compared to other Hotels in the same area but much more expensive. That location is perfect right in the center of all activities.

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Thank Q5219CRantoniog
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Q5219CRantoniog - Thank you for choosing our beautiful boutique hotel and for the fantastic review. We sincerely appreciate your business and are eager to host you all again. Sincerely, Ben B. General Manager

Toledo
Reviewed 1 January 2017

We went on a second honeymoon to new Orleans. I want to stay as close to the French Quarter as possible and right on the trolley line but still be able to walk around and do all the tours. This hotel hit the mark on cost, location, concierge and KINDNESS!

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Thank catherinesA6149TI
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear catherinesA6149TI - Congratulations on the 2nd Honeymoon!!! We are honored to have hosted such a special event - what an awesome place to visit for such an amazing occasion! We are here for the third Honeymoon! Take care, Ben B. General Manager

West Peoria, Illinois, United States
Reviewed 30 December 2016

We recently stayed here 12/2016 and all of the staff members were extremely friendly and helpful! The location was great and it was perfect for just the two of us. They have informed me they have bigger rooms, but our room was very small, which was fine for us because we were out seeing the city! If I was staying...

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Thank Nikki B
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Nikki B - Thank you for staying with us and for taking the time to post feedback regarding your recent stay. We are thrilled to hear how helpful and hospitable you found the team to be. I will be sure to share your kind words. We look forward to your next visit! Sincerely, Ben B. General Manager

Champaign, Illinois
Reviewed 30 December 2016

I had to cancel my trip due to a family situation and called more than a month in advance in an attempt to cancel my reservation. I was told I could cancel my reservation but I would still be charged for the whole reservation....NOT HAPPY.

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Thank SHasty622
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear SHasty622 - We apologize for the confusion but you were not charged. We just checked the notes on the reservation we made and it states you were not to be charged. Please contact the hotel reservations department and we can finalize your cancelation. Thank you, Ben B. General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Royal St. Charles Hotel is conveniently located in the heart of New Orleans - just 1 block from the world famous French Quarter, 1 block from historic Canal Street, 2 blocks from Harrah's Casino, 6 blocks from the Ernest N. Morial Convention Center and 8 blocks from the Mercedes-Benz Superdome. The famous St. Charles Streetcar stops at our front door and leisurely transports visitors to the Garden District and Uptown areas. The hotel completed a total renovation in October 2012. Each of the hotel's 143 guestrooms are newly renovated and feature a sleek design with modern amenities: plush Serta beds, 42" high definition TV's, wi-fi internet, in-room digital safes, in-room coffee makers with New Orleans Roast Coffee, eco-friendly Terra Pure bath products and much more. Additional features of the hotel include a 100% smoke free environment, state-of-the-art fitness center, 2,262 sq. Ft. Of event space, on-site concierge services, valet parking and PJ's Coffee & Cafe. The Royal St. Charles Hotel is a favorite among business and leisure travelers and ready to assist each guest with friendly and attentive New Orleans hospitality. We invite you to enjoy a relaxing stay with us on your next visit to New Orleans! ... more   less 

Additional Information about Royal St Charles Hotel

Address: 135 St. Charles Avenue, New Orleans, LA 70130-2505
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $155 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal St Charles Hotel 3*
Number of rooms: 143
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Also Known As:
Royal St Charles New Orleans
Hotel Royal St Charles
Clarion New Orleans
Hotel Style:
#52 Business Hotel in New Orleans
#54 Family Hotel in New Orleans
#75 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Royal St Charles Hotel staff and other travellers.
29 questions
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Hilton Head, South Carolina
Washington
5 months ago
Cootamundra, Australia
6 months ago
London, United Kingdom
Wilmington DE
over a year ago

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Questions? Get answers from Royal St Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms do not have windows. Lower balcony rooms have loud street noise.”
 of 5 bubbles LehelR, 15 Mar 2017 | Read review
“clean, affordable, location, new orleans, royal”
 of 5 bubbles jocelynhernandez32, 14 Feb 2017 | Read review
“accommodation a little cramped”
 of 5 bubbles kjc482017, 5 Jan 2017 | Read review
“Ask for a biggish room”
 of 5 bubbles cbcomponents, 1 Jan 2017 | Read review
“We had a king bed, but don't assume that means any extra space!”
 of 5 bubbles 351nikkib, 29 Dec 2016 | Read review
5 of 5