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Royal St Charles Hotel

Hotels.comUSD 128*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 152*
USD 128*
USD 139*
USD 152*
USD 128*
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Royal St Charles Hotel
Royal St Charles Hotel
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1,303 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
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The Hague, The Netherlands
Reviewed yesterday NEW

We had to pay a resort fee of $12 per night, much to our surprise and regret: this is not mentioned on their website and was neither mentioned by our travel agency. They claim it is for internet access, but the speed in this hotel was the slowest we encountered in the last 100 hotels or so where we stayed....

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Helpful?
Thank Paul_&_Sanderella
Yorkshire
Reviewed 3 days ago NEW

The hotel is based just off the main Canal Street, this means there is a lot less noise than staying in the centre of town. Our room was clean, the bed was huge and the TV brilliant. The lack of towels in the bathroom was one minor let down, as was the safe in the wardrobe, we had difficulty in...

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Helpful?
Thank traveleasy60
Waxahachie, Texas, USA
Reviewed 4 days ago NEW

2nd stay at RSC. Love the location. Trolley stop just outside the door. French quarter one block away. Not far from casino. The front desk staff was friendly and efficient. Free daiquiri or beer at checkin. Only con was $11+ "resort fee" which was not on advertised price. Room was small but adequate and comfortable. No wait elevators and ice...

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Helpful?
Thank David R
Management response:

Dear David R, We are delighted to hear how much you enjoyed yourself on your return visit! To clarify, our amenity fee covers a wide range of benefits including Wi-Fi, phone calls, gym access and various other features hotels often charge individually for. Our location is certainly ideal for visiting must-see landmarks and locations and if you need to scurry...

Blackfalds, Canada
Reviewed 5 days ago NEW

Nice staff. Ask for a room away from St. Charles Ave. People tend to visit at the early hours of the morning outside the front door. I'd go for a king size bed. Changed room due to noise. New room was inside and no real window. Easy to hear what your neighbors are up to !! Good location. I was...

Review collected in partnership with this hotel
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Helpful?
Thank TomDebC
Management response:

Dear TomDebC, Many apologies about the noise concern and I am glad that our staff was responsive and found you a room that better matched your expectations. Please feel free to contact us to further discuss your experience as we would love another chance to give you the experience above what you were expecting. Best Regards, Dakota Mendenhall Front Office...

Reviewed 5 days ago NEW

Good experience overall -even though did not use internet was charged for it-no bake goods in Starbucks downstairs for breakfast and needing to take Ned's with food-thought that was not usual for a hotel on a Saturday morning

Review collected in partnership with this hotel
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Helpful?
Thank keicharae
Management response:

Dear keicharae, Thank you for your review! We are pleased that you had a good experience while staying with us. Please note that the amenity fee not only covers Wi-Fi access but also phone calls, king cake and a gamut of other amenities that hotels often charge for individually and at a much higher cost. We are also looking to...

Reviewed 5 days ago NEW

Location was great, front desk and valet staff were great. There were two issues that were quickly resolved. Hotel hallway rugs need to be cleaned a bit better large stains on the 6th floor. Overall, would stay again.

Review collected in partnership with this hotel
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Helpful?
Thank G1645GSpaolac
Management response:

Dear G1645GSpaolac, Thank you for taking the time to leave a review and letting us know about your positive experience! We are very pleased that your concerns were quickly resolved and we will certainly look into the carpet in said area. We are looking forward to your future visit! Please do not hesitate to contact us in the future with...

Anderson, South Carolina
Reviewed 1 week ago

After lots of research, I booked this hotel for our first trip to NOLA - despite all the negative reviews, and we were very happy about the decision. This hotel was nicely decorated, clean, had a very polite and helpful staff, and had clean and comfortable rooms, all for a pretty inexpensive price. The location alone is worth booking, as...

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Helpful?
Thank cmmedlin07
Management response:

Dear cmmedlin07, All of us at Royal St. Charles Hotel greatly appreciate your candid feedback and are pleased to see that you left with such a positive experience. It's true, the location, rooms, amenities and atmosphere are a fantastic value! We look forward to your return visit as we have much more planned ahead to make an even stronger impact...

Reviewed 1 week ago

Very nice place to stay everyone there was there to help you find where you wanted to dinner or party and you were close to walk to everything or jump on a cable car or just stand and watch a parade go by, Rooms were very clean and we were there for week before. Our cruise

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Helpful?
Thank Sheryl B
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Sheryl B - You were on a roll.......what was the cruise like? We appreciate your business and hope to be a part of your next Nola visit. Take care, Ben B. General Manager

Houston, Texas
Reviewed 1 week ago

I don't usually do this. But, I feel I need to warn you. No organization should hold their events in this hotel. They have a bait and switch mentality that baits the members of the organization to the hotel. Then they over charge indicating that the convention persons didn't dot their 'i's' and cross their 't's' correctly to be eligible...

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Helpful?
1Thank jalexander281
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Mr. Alexander - As discussed - a discount was given for a contracted block of rooms. The cut off date passed long long ago and our last remaining rooms were booked by individuals on third party websites. Hotels sell our last few rooms at the going market rate. We feel we did our part by checking with the group...

Reviewed 1 week ago

The only thing this property has going for it is location, ( on St Charles a block off of Canal). Rooms are small, beds even smaller. There is a $12.00 per day additional charge for things that you don't use, ( safe, local phone etc).The television wasn't compatible with remote and it was fairly noisy. Won't stay there again.

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Helpful?
Thank john p
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear John P. We apologize for your recent experience. Please note the amenity fee delivers arrival two beers or signature hurricanes, King Cake, locally roasted Nola coffee in room, High speed wifi and much more. We wish we would have heard about your TV challenge so that we would have had the opportunity to place your TV on cable input...

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Royal St. Charles Hotel is conveniently located in the heart of New Orleans - just 1 block from the world famous French Quarter, 1 block from historic Canal Street, 2 blocks from Harrah's Casino, 6 blocks from the Ernest N. Morial Convention Center and 8 blocks from the Mercedes-Benz Superdome. The famous St. Charles Streetcar stops at our front door and leisurely transports visitors to the Garden District and Uptown areas. The hotel completed a total renovation in October 2012. Each of the hotel's 143 guestrooms are newly renovated and feature a sleek design with modern amenities: plush Serta beds, 42" high definition TV's, wi-fi internet, in-room digital safes, in-room coffee makers with New Orleans Roast Coffee, eco-friendly Terra Pure bath products and much more. Additional features of the hotel include a 100% smoke free environment, state-of-the-art fitness center, 2,262 sq. Ft. Of event space, on-site concierge services, valet parking and PJ's Coffee & Cafe. The Royal St. Charles Hotel is a favorite among business and leisure travelers and ready to assist each guest with friendly and attentive New Orleans hospitality. We invite you to enjoy a relaxing stay with us on your next visit to New Orleans! ... more   less 

Additional Information about Royal St Charles Hotel

Address: 135 St. Charles Avenue, New Orleans, LA 70130-2505
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $136 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal St Charles Hotel 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Royal St Charles New Orleans
Hotel Royal St Charles
Clarion New Orleans
Hotel Style:
#52 Business Hotel in New Orleans
#54 Family Hotel in New Orleans
#75 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Royal St Charles Hotel staff and other travellers.
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Hilton Head, South Carolina
Washington
7 months ago
Cootamundra, Australia
8 months ago
London, United Kingdom

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Questions? Get answers from Royal St Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you book a room with a proper window.”
traveleasy60, 23 May 2017 | Read review
“Many rooms are interior and do not have windows. Make sure you understand what kind of room you are choosing at booking.”
cmmedlin07, 18 May 2017 | Read review
“Stay away. You will get a better experience elsewhere. Any elsewhere.”
jalexander281, 16 May 2017 | Read review
“Stay else where.”
johnpN919JD, 16 May 2017 | Read review
“Had a king room with a window.”
745tamrab, 26 Apr 2017 | Read review
5 of 5
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USD 128* /night
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ElvolineUSD 152
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Prices are for 1 room, 2 adults
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