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Holiday Inn Downtown Superdome

1,297 reviews
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Traveller (332)
Room & Suite (282)
Dining (56)
Overview
  • Excellent40%
  • Very good37%
  • Average15%
  • Poor4%
  • Terrible4%
Travellers talk about
“free shuttle”(25 reviews)
“french quarter”(296 reviews)
“super dome”(23 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,297)Write a Review
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Show reviews that mention
All reviewsfree shuttlefrench quartersuper domesmall balconywalking distancehotel restaurantbourbon streetparking garagefront desk staffcruise terminalmardi grasrooms were very cleanfew blocksenjoyed my stayconvenient locationeasy walkrooftop pool
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441 - 445 of 1,159 reviews
Reviewed 17 February 2015

From the time I walk in I arrived early I was helped by a pleasant Shemeka her customer service went above and beyond I was glad I didnt stay anywhere else. It not as far as others say from bourbon or royal st. I went...More

Thank musicny91
Response from HI-NewOrleans, Front Office Manager at Holiday Inn Downtown SuperdomeResponded 20 February 2015

Thank you for sharing your wonderful experience, and recognizing one of our many shining stars! Shakera will certainly be commended for her efforts. We look forward to serving you for your next festival inspired trip to our vibrant city!

Reviewed 17 February 2015

First, I'd like to compliment how friendly the staff was. It's always nice walking into a place full of smiles and hello's. However, our experience was not the best one for our first trip to NOLA. We could not get used to the sirens all...More

Thank DeAnna M
Response from HI-NewOrleans, Front Office Manager at Holiday Inn Downtown SuperdomeResponded 20 February 2015

Thank you for recognizing our friendly team; we work diligently to provide true southern hospitality and it's wonderful to see guests feel they're receiving it! I'm terribly sorry for the noise encountered outside your room and any discomfort this may have caused. Please know we're...More

Reviewed 16 February 2015

This would normally be a 5 star review, the hotel room was clean, staff were professional and friendly, I cannot say enough about how incredible the front staff were. Hotel is close to the French Quarter, you have to walk by a rough area to...More

Thank JollyMonETB
Response from HI-NewOrleans, Front Office Manager at Holiday Inn Downtown SuperdomeResponded 20 February 2015

We greatly appreciate you focusing on our dedication to service and cleanliness, and recognizing our perfect location! Please accept my sincere apology for the mishaps encountered during your stay. Feedback is highly valued so we can continue to improve the guest experience. Thank you for...More

Reviewed 6 February 2015

We stayed here for 3 nights. Here are our comments: Pros: - fantastic staff, very friendly and helpful - room was clean - close distance to streetcar and Canal Street...it was close enough to walk to places but far away enough from the crowds and...More

1  Thank Henh V
Response from HI-NewOrleans, Front Office Manager at Holiday Inn Downtown SuperdomeResponded 7 February 2015

Thank you kindly for recognizing our successes, in service, cleanliness, and location, and taking the time to bring these few failures to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest experience. "Not a bad stay" is unacceptable, and...More

Reviewed 4 February 2015

Really nice hotel with friendly staff. The concierge gave us a wonderful recommendation for Frenchman's Street since we are not Bourbon Street people. We took a cab there but the French Quarter is so close that we walked back. Our room was very clean and...More

Thank marais123
Response from HI-NewOrleans, Front Office Manager at Holiday Inn Downtown SuperdomeResponded 5 February 2015

Thank you for sharing your stellar review! Our team works diligently to provide true southern hospitality and comments such as yours are the best reward for our efforts! It's wonderful to see you thoroughly enjoyed your stay. Please come see us again on your next...More

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18788899091232
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 120 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 120 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (332)
Room & Suite (282)
Dining (56)
Pool & Beach (52)
Amenities (38)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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Jamsum
31 January 2018|
AnswerShow all 2 answers
Response from Jayde1950 | Reviewed this property |
sorry I can't help you with that I didn't even have a vehicle
0
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Jamsum
31 January 2018|
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Response from John F | Reviewed this property |
yes i believe so
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Nikhil T
30 January 2018|
AnswerShow all 3 answers
Response from 400jean | Reviewed this property |
Hotel was perfect, as close to a luxury hotel you can get without paying the price. Not sure about breakfast as our group rate included breakfast. No shuttle, took a taxi to and from airport, average price $36. Twenty... More
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12345615
Room Tips
"make sure your room is not near the pool. That area can get loud...and smoky...at night."
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"pool is under construction so I'd avoid rooms on that level that face the pool"
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"Stay at another hotel"
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"All rooms have a balcony overlooking traffic! Pool on 8th floor!"
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