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Holiday Inn Downtown Superdome

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1,163 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Downtown Superdome
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Showing 1,038: English reviews
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 July 2014 via mobile

Omg! I booked this hotel because it was priced at a reasonable rate, however, what may be a deal, may not be actually a deal. As they say, you get what you pay for. If you ar e big on Customer service, do not stay at this hotel! Our room was bypassed by the clean up lady, who also spoke... More 

Helpful?
5 Thank Myesha S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Your comments are heartbreaking. Our team worked very hard during the special event weekend to provide an exceptional experience and this is certainly not the type of feedback we normally receive. I’m truly sorry housekeeping overlooked your room and then did not clean it satisfactorily. Unfortunately, parking is a commodity in the downtown area and our fee is comparable or... More 

Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 July 2014 via mobile

We stayed here for our Essence Fest weekend. After being gone all day, came back to find housekeeping totally skipped our room. When we called to service desk we were pretty much told to wait in line because there are 20 other requests, most likely the same as ours. And, the air conditioning never got the room cool. The epitome... More 

Helpful?
2 Thank Nina H
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Please accept my sincere apology for the housekeeping oversight and issue with your AC. It’s disheartening a guest walked away feeling we’re “overrated” as our team is working so hard to make the Essence Festival event and Independence Day holiday a memorable experience for all. We’re still in the midst of the excitement and responding as quickly as possible to... More 

Darlington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

This was our 3rd trip here. Our stay was great as usual. We were pleased with the cleanliness of the rooms. The employees displayed very pleasant attitude. We will be planning a trip again in the near future. Thank you, Elaine J & class of 88

Helpful?
1 Thank Elainej88
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It’s great to see you are consistently receiving friendly service and high quality of product during your many visits to our property! Thank you kindly for your business and loyalty! We look forward to the pleasure of serving you again! More 

Dexter, Missouri
Level Contributor
117 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 June 2014

This was my first trip to New Orleans and staying at this hotel. First, the hotel common areas (lobby; hallways; pool area; parking garage; etc.) were always clean and fresh looking the entire time I was there. Second, the room I stayed in was also clean, smell free and the cleaning staff did an excellent job every day. The front... More 

Helpful?
1 Thank Robert M
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the generous review! We do take great pride in providing exceptional service and the team members mentioned will certainly be recognized! Feedback such as yours truly inspires our passion to make every stay memorable. Thank you for acknowledging our efforts and taking the time to share your wonderful story. We look forward to your next visit! More 

New Orleans, Louisiana
1 review
Reviewed 26 June 2014

Our international scientific society has just had our 3rd annual meeting in this central NOLA hotel. We and all our delegates were very pleased with the hotel, its facilities and staff. We are impressed with the friendly attitude of the hotel team. We are looking forward to returning to Holiday Inn in 2016, for our next meeting in NOLA.

Helpful?
Thank Isbs C
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for choosing the Holiday Inn Downtown Superdome for your conference! The loyalty of your society is much appreciated! We also look forward to your return and the opportunity to host another successful event! More 

Paris, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

my stay at holiday inn superdome was wonderful comfortable bed friendly helpful staff clean loved the pool in a word Fabalous the people were excellent i liked the location things were in walking distance !!

Helpful?
1 Thank Dorothy M
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you taking the time to review our property! Satisfied guests are the greatest reward for our efforts, thank you for sharing such wonderful feedback! More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 June 2014

Wheelchair users stay away. We reserved a handicapped accessible room as my daughter uses a wheelchair. At check-in we accepted a standard room and managed OK with it. However, bathroom was tiny. Guests in line in front of us at check-in also had a wheelchair and were asked if they needed a roll-in shower. Please note: Wheelchair users really need... More 

Helpful?
2 Thank Kate S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Please accept my sincere apologies for the disappointing accommodations. We are compliant with all ADA standards and exceed many of the requirements. I regret an accessible room was not available for your stay and understand how this could put a damper on the entire experience. Handicap spaces in the parking garage are located on the 2nd floor near the elevator... More 

Key West, Florida
Level Contributor
3 reviews
Reviewed 17 June 2014

Nice and clean, reasonable. Has a clarinet on the building major plus! My daughter and I have the most memorable experience swimming at dusk in the pool with huge billowy clouds blowing through the buildings,,,just her and I and a full moon. Wonderful time!

Helpful?
Thank Flowersmap
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Wow! Thank you for the marvelous review and choosing the Holiday Inn Downtown Superdome to create such touching memories! More 

Manasquan, New Jersey
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2014

We stayed a week at this Holiday Inn and were not disappointed. While it is not in the French Quarter it is only a few blocks walk and is on a trolley line if you are tired from touring the city on foot all day. The front desk staff were always friendly and helpful, housekeeping was on top of things,... More 

Helpful?
Thank JDBehson
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for acknowledging our fabulous hotel, location, and staff! We look forward to serving you again on future trips to the Crescent City! More 

Pattaya, Thailand
Level Contributor
135 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 June 2014

The hotel seems to have been there for some time and has been renovated in recent years with a reasonable result. The lobby is pleasant although not large with some seating available and a small travel/concierge desk. Check in was swift and efficient but not particularly personable although we were recognized as priority club member and received a room upgrade.... More 

Helpful?
1 Thank Peter P
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It's disheartening you found us typical as we strive to rise above the standard. Most guests find our live music, contemporary renovations featuring Andy Warhol, and jazz heritage murals exceptionally unique for a Holiday Inn property. We're very proud of these attributes and I regret you felt otherwise. Thank you for acknowledging our efficiency and convenient location regardless of your... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $129 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Odigeo, Priceline, Travelocity and Hotels.com so you can book your Holiday Inn Downtown Superdome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
“Stay up high away from the street noise..I stayed on the 11th floor and it was very quiet”
  • View from the rooftop at sunset
  • Desk area in the room
  • Bathroom and Vanity area
  • View from the 11th floor room
 of 5 bubbles 759terric, 15 Nov 2016 | Read review
“Try to get a room on one of the higher floors”
 of 5 bubbles _bighennessey, 6 Nov 2016 | Read review
“Ask for a room over looking the Pool, Well worth it.”
 of 5 bubbles juangP5541NS, 6 Nov 2016 | Read review
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