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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
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1,189 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Gold Coast, Australia
Reviewed 31 October 2014

I have travelled extensively over many years but have never before encountered such a late check-in. Our party of 8 arrived around 11am and couldn't get to our booked rooms until after the 4pm check-in time. We had quite a lot of luggage but the porter insisted on loading it all onto one trolley which was ridiculous. At 4pm we...

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Helpful?
Thank ge0rge104
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our hotel. I apologize you were disappointed with our 4pm check in time and for the bellman taking too long to retrieve your luggage. I also deeply regret the offense encountered in the restaurant. This is not a comment we've received before and I assure you does not meet the caliber of...

Milwaukee, Wisconsin
Reviewed 31 October 2014

Quiet,very friendly atmosphere made you fell like you were a member of the family ,the one you want to come and visit !!Close walk to the french quarter or even closer access to the street car station, or an inexpensive ride by taxi ($7) Great advice from the concierge, bell hop ,security, check in desk and the bar staff all...

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Helpful?
Thank rooster4474
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for acknowledging the dedication of our team, and recognizing one of our many shining stars! Ralph is an integral part of our team and will certainly be commended for his service. "Felt like you were a member of the family, the one you want to come and visit " is exactly what we strive to provide and feedback...

Toronto, Canada
Reviewed 30 October 2014

The hotel is about a 10 minute walk from the French Quarter. The price is about 1/3 less than hotels of equal quality close to the Quarter. The rooms were surprisingly well appointed, comfortable, very clean and free internet (high speed). The hotel has a bar and a nice restaurant (done in trolley car style). We had booked with Expedia...

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Helpful?
Thank Roy M
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for giving us the opportunity to address your concerns while on property. I'm glad to see we were able to make it right and you enjoyed your stay! We greatly appreciate your time to share such wonderful comments, come back and see us soon!

Lubbock
Reviewed 28 October 2014

Hotel over all not bad. Clean comfortable and walking distance to many attractions. But reception and the hotel restaurant hosts and servers were not friendly at all. Except the waiter Alina , she did a great job her smile and friendly attitude was remarkable. They should let her train rest of the employees at the hotel. She was kind and...

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Helpful?
Thank mddd2013
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to acknowledge a shining star; Alina will certainly be commended for her efforts. However, I apologize you did not encounter her level of service throughout the hotel. This account does not meet our high standards and I assure you is not the norm. We appreciate you taking the time to review our property, guest...

New Orleans
Reviewed 26 October 2014

On a last minute thought, my wife and I decided to stay in downtown New Orleans for a concert we were attending. I called around and could not find anything for under 350.00 night. I call the Holiday Inn superdome and sure enough they had a non smoking King room available for 229.00. I booked it and to my surprise...

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Helpful?
Thank mjp123z
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for the recommendation; we greatly appreciate you taking the time to share such wonderful comments! We look forward to serving you again for your next music-inspired experience!

Cloquet, Minnesota
Reviewed 26 October 2014 via mobile

The location of the hotel I believe is very good. 10 minute walk to downtown / French Quarter, or the Superdome. Rooms are fine. Breakfast buffet is way over priced for the OFFERING. It was a joke for 2 people at $36. From the front desk staff to the Resturant staff I felt they were more interested in gabbing to...

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Helpful?
Thank Nathan B
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

I deeply regret this disappointing experience; it certainly does not meet the caliber of service for which we strive. Our heart is in exceeding the standards and an "average" stay. Your comments are essential in our ambition to consistently improve and provide exceptional service! Thank you for taking the time to share your feedback, the information will certainly be utilized...

Cleveland, Ohio
Reviewed 25 October 2014

My Godbrother picked me up from the airport. He had been to this hotel before. It was evident as soon as we stepped in that the hotel had been updated. Even he as a NOLA native was impressed. The Front Desk area was really nice, and so was the room. Quality renovation. Very comfortable bed and nice furnishings. I wish...

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Helpful?
Thank Janice0801
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate the wonderful review! Thank you for choosing the Holiday Inn Downtown Superdome for your stay, please come back and see us soon. We'd love to showcase all our amenities when you have more time to enjoy them!

Burnaby
Reviewed 25 October 2014

Great location , I was able to walk to most attractions. The French Quarter, River Walk, Warehouse area, and the Ogden Museum and discovering great little eating joints on my walks. Front staff, housekeeping staff very charming and helpful. The Concierge gave me great tips for getting around on the Street cars, buses and taxis too. The room was very...

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Helpful?
Thank Monique G
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to share your pleasant experience at our property! Guest recognition is the greatest reward for our efforts. We appreciate the recommendation and hope to serve you again in the future!

Virginiaq
Reviewed 19 October 2014

Hotel is quiet, good bar, only had breakfast at hotel, it was a good meal, clean comfortable rooms, comfortable beds, walking distance to French Quarter. By walking distance I mean that you have 2-3 blocks on Rampart, right on Canal, 2-4 blocks to Royal or Bourbon to go into French Quarter. Staff are very helpful.

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Helpful?
1Thank NNKVirginia
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate your recommendation and look forward to serving you again in the future! Thank you for taking the time to share such wonderful comments!

Bury St Edmunds, United Kingdom
Reviewed 17 October 2014

This hotel is really good, very clean and modern. The staff are super helpful and it is only a 10 minute walk into the French Quarter and the riverfront.. There is a terrace pool if you want to relax or cool off after a long day sightseeing in the city. The parking is on the first 6 floors but will...

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Helpful?
Thank Julianna1963
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for recognizing the dedication of our team! We strive for excellence and guest appreciation is the greatest gift. I apologize for any misunderstanding at breakfast, we are a full service property and the restaurant offers a fantastic array of choices. We are grateful you were able to overlook this minor disappointment and acknowledge the heart of our team.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $166 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high up floors away from lifts”
  • smoothies king center
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“We were on 17th floor. Loved the view and had relatively low noise level.”
 of 5 bubbles lindabH7793OT, 2 Jan 2017 | Read review
“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
 of 5 bubbles stephenc114, 7 Dec 2016 | Read review
“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
5 of 5