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Hilton Garden Inn New Orleans Convention Center

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Hilton Garden Inn New Orleans Convention Center
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1,123 Reviews from our TripAdvisor Community

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Showing 1,083: English reviews
Midlothian, Illinois
Reviewed 13 April 2016

Very friendly & helpful staff. Hotel was very clean & comfortable. We had breakfast in the restaurant buffet style but made some things to order and it was very good, for cost. Not too far from casino's and we did walk to Bourbon St from here but it's a good walk, I woudn't recommend it if you can't walk far...

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Thank brendac722016
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your experience with us on TripAdvisor! I am so glad that you enjoyed our friendly staff and hotel accommodations. I am also glad that you were able to enjoy some fabulous landmarks during your time here. We are a bit of a walk to the Bourbon area but it is nothing that a quick trolley or...

ALBANY
Reviewed 12 April 2016

I loved staying at this hotel because of it's location close to the cruise port. I actually walked the few blocks over to the port on embarkation day, dragging my one large suitcase behind me. If you don't have a lot of luggage, it is a great place to rest up before your cruise. The staff were very friendly and...

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Helpful?
Thank NYretirednlovinit
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your feedback with us! I hope you enjoyed your cruise! We are extremely convenient for those taking a cruise as we are very close to the terminal pick up ( about a block!) I am so glad that you enjoyed our friendly staff and complimentary coffee each morning as well. Thank you for choosing to stay...

Orlando, United States
Reviewed 12 April 2016

Attitude problem from Checkout staff and Valet parking tenant. These people have no customer service training. Disrespectful employees, loud and lack of care and no common sense. Didn't provide copy of receipt and refuse to email... lol What a joke

Review collected in partnership with Hilton Garden Inn
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Thank Ancheng A W
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am very sorry to hear that our service did not live up to your expectations. I can assure you that this does not live up to our brand standards nor mine. I am very sorry for the inconveniences we have caused and I hope that one day we can make...

Hallandale, United States
Reviewed 11 April 2016

Excellent staff, room service, location, dining experience. The hotel is steps away from French Quarters, Bourbon Street, and the River Walk shops. The staff made our stay enjoyable and I would recommend this hotel to friends.

Review collected in partnership with Hilton Garden Inn
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Thank Evelyn B
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for reaching out to us through Trip Advisor! We are so glad that you enjoyed your stay with us. We sincerely appreciate your loyalty and hope you choose to stay with us again in the future. Best Wishes, Erica D.

Reviewed 9 April 2016 via mobile

I got a great rate here, friendly staff, away from the crazy going on in the quarter for the festival. I had others things to do as well in Nola so this was a convenient spot for everthing. Close to convention center. A few blocks from a fun bar, and some great restaurants. Easy on and off to the freeway....

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Helpful?
Thank vicky g
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your stay with us! You had the perfect idea for choosing us during such a busy weekend! You were close enough to be in the action if you wanted and just far enough away to get to relax. I sincerely appreciate your review and hope you choose to stay with us again if you are ever...

New Orleans, United States
Reviewed 7 April 2016

My wedding party stayed here. The service was first class. Great location. Food was excellent. Within walking distance to street car. Front Desk staff was awesome. The concierge was great. Such friendly people there. Bar tender made good drinks. We ate breakfast there everyday. The food as really good. Overall, we had an awesome time.

Review collected in partnership with Hilton Garden Inn
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Thank Mrmrs A
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us! Congratulations on your recent wedding! It makes me very happy that during such an exciting time in your life that you were able to relax and really enjoy yourselves! I sincerely appreciate your time and wish you and yours a lifetime of happiness together! Cheers to the Newlyweds!

louisville, United States
Reviewed 5 April 2016

thanks staff for being so nice to me and for just being yourselves, the front desk and restaurant staff were very helpful with things to do, choices of menu items, explaining my accommodations, etc. I really enjoyed being there, they made me feel special. jamal love

Review collected in partnership with Hilton Garden Inn
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Thank Jamal L
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us! We couldn't be happier to hear that you enjoyed our great staff and hotel accommodations. I am so glad that we could make you feel special and I sincerely hope you choose to stay with us again! Take Care!

Los Angeles, California
Reviewed 4 April 2016

For our three day business meeting this hotel was very accommodating and pleasant. The staff are very efficient and helpful, the food was very good, and the room was quite nice as well. Our entire group was pleased with the facility and it is certainly high on our list whenever we return to New Orleans.

Review collected in partnership with Hilton Garden Inn
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Thank 156PaulB156
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent experience with us! We are so pleased that you enjoyed our friendly and accommodating staff, our food, and your room! I am happy to hear that your whole group enjoyed their stay and we are looking forward to your next stay with us! Best Wishes!

Nashville, Tennessee
Reviewed 4 April 2016

The hotel is very convenient for the convention center. Also, it is walkable to the French quarter. During my stay, every morning around 3AM there was, what I believe to be, construction noise. Staff was very nice.

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1Thank lmcpht
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your feedback with us! I am very sorry for all of the noise disturbances that you experienced during your stay. We do not have any construction going on in the hotel but I have our Engineering department looking into it. Thank you for all of your kind words, we really appreciate it! Take Care!

New Orleans, Louisiana
Reviewed 3 April 2016

My review is good however when we retuned from a night on the town. The toilet seat beS not cleaned. I cleaned it myself and let the cleaninf people know. O wpuld still recommend the hotel because it is close to the river and casinos and the convention center.

Review collected in partnership with Hilton Garden Inn
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Thank Amadeus J
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us! I am so sorry that your restroom was not cleaned to your preference. Thank you for bringing that to my attention. We sincerely appreciate your loyalty and appreciate your recommendation. Best Wishes!

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 South Peters Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $174 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#30 Business Hotel in New Orleans
#56 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Orleans Convention Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New Orleans Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Hilton Honors and you will enjoy extra rewards including free internet service.”
 of 5 bubbles Hereandthere913, 9 Feb 2017 | Read review
“If you are Hilton Honors, site will allow you to choose from available rooms during early online check in. Very nice feature!”
 of 5 bubbles DegaTrip, 6 Feb 2017 | Read review
“Good location for the convention center”
 of 5 bubbles donnyleprechaun, 26 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles AlibertineNewOrleans, 23 Nov 2016 | Read review
“All the rooms were quite and nice!”
 of 5 bubbles BatonRougeLiz, 20 Nov 2016 | Read review
5 of 5