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Hilton Garden Inn New Orleans Convention Center

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Hilton Garden Inn New Orleans Convention Center
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1,157 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New Orleans Convention Center
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Showing 1,117: English reviews
Mobile, Alabama
Reviewed 9 August 2016

This hotel has very uncomfortable beds, and they charge quite a bit for the same breakfast you get included in the other hilton properties with in a block walk.however the Staff was wonderful. And the room were clean.

Review collected in partnership with Hilton Garden Inn
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Thank johnsJ1885BF
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am very sorry that you had a restless night due to our beds. I have reached out to our Housekeeping department to ensure that we are flipping the beds every few months, which we are. Again, I am so sorry for your discomfort but am glad to hear that you...

New Orleans, Louisiana
Reviewed 3 August 2016

Excellent hotel but be prepared to pay $39 per day for valet parking, the hotel doesn't offer self parking. There is a restaurant inside the hotel on the first floor. Free coffee and hot tea is provided in the lobby. This hotel is within walking distance to the New Orleans Morial Convention Center, restaurants, Harrah's casino and the French Quarter.

Review collected in partnership with Hilton Garden Inn
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1Thank bishop874
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. Yes, we only offer valet parking on site. I am so glad that you enjoyed our coffee and tea amenities in the lobby as well as our convenient location. We sincerely appreciate your time with us and hope we have the opportunity to serve you again soon!

New York City, New York
Reviewed 3 August 2016

Pros: Very (VERY) near the convention center. That;s it. Cons: Carpets in the corridor are very old (see photo). Bathroom has no shaving mirror (photo) and has the look of a Motel 6 - no strike that: Some Motel 6s are newly done. The mattress sank to one side - a problem in many hotels - but not when you...

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Helpful?
Thank Traveleasy
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us! I am very sorry that you were not satisfied with our hotel accommodations. We are currently working on shampooing our carpets in our common areas. I have also spoken to my Housekeeping department in regards to the shaving mirrors. I think this would be such a great addition to our restrooms!...

Chicago, Illinois
Reviewed 2 August 2016

This hotel is in a Great location. Easy access to the major tourist attractions. Beautiful view from the rooftop pool. The only negative is the property is dated and room could use a thorough cleaning and updating. Customer service was superb!!! Overall I enjoyed my stay!

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Thank Tyfeni G
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am so sorry that you were not happy with the hotel cleanliness. We have addressed this issue thoroughly and now conduct a daily walk through to make sure that everything is clean and in order. We sincerely appreciate your comments on this as we are continually working towards creating a...

Kennesaw, Georgia
Reviewed 31 July 2016

I don't like to be surprised upon my arrival regarding the parking. The fee to park is overly price in my opinion. No security presence just cameras only. Room was clean and staff was kind. The breakfast was very good with many options.

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Thank Darrell W
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am so sorry that you were not satisfied with our parking rates. We do offer packages that now include parking in the rate. Please keep this in mind if you choose to stay with us again! We are also happy that you enjoyed our room cleanliness and breakfast options! We...

St. Louis, United States
Reviewed 28 July 2016

This hotel boasts of clean accomodations and friendly staff. We were located 1 block from the New Orleans Convention Center, which was perfect. All of our hotel interactions were wonderful! This hotel provided a wonderful experience for our youth group.

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Helpful?
Thank Joseph C
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us! I am so happy that your youth group had such a great time here! We sincerely appreciate your kind words regarding our staff and hotel cleanliness. We hope you all choose to stay with us again in the near future. Take Care!

South Dakota, United States
Reviewed 28 July 2016

The staff at the Hilton Garden Inn New Orleans Convention Center was very, kind, patient, friendly and helpful. The rooms were very clean. It was a great place to come back and relax at the end of a very busy day.

Review collected in partnership with Hilton Garden Inn
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Thank Jared G
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am so pleased that you were satisfied with our friendly staff and room cleanliness. We sincerely hope that you choose to relax with us again soon! Best Wishes!

Grand Prairie, Texas
Reviewed 28 July 2016

Over all,staff was very nice,rooms were very clean. And location was very convenient would recommend another trip there if ever plan for one. Just don't agree with city charge to park for 2hrs not enough time for me.

Review collected in partnership with Hilton Garden Inn
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Thank 784jeromep
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent trip with us. I am so glad that you enjoyed our room cleanliness, friendly staff, and location. We sincerely appreciate your loyalty as well and are looking forward to your next stay with us.

Washington DC, District of Columbia
Reviewed 27 July 2016

My excellent stay in the big easy was wonderful. My stay at the Hilton garden was excellent the staff was friendly and available whenever I needed them. The room was clean and the staff was always available. Breakfast was excellent. The hotel is ideally located and within walking distance to many attractions including The casino.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank willieh638
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am so glad that you had such a great stay with us. We sincerely appreciate your comments regarding our room cleanliness and our amazing breakfast buffet. I am also glad that you were able to enjoy the casino during your visit. There is so much to do there. We sincerely...

Maitland, Florida
Reviewed 27 July 2016

We stayed here during a weekend at Jazz Fest. It was our first stay at a Hilton Garden Inn and definitely won't be our last. It's a beautiful, modern hotel with comfortable and spacious accommodations and a very welcoming staff. With its Warehouse District location, it's on a quiet street and is convenient to the French Quarter and Uptown. We...

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Helpful?
Thank LAgalatheart
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your Jazz Fest stay with us! I am so glad that you had such a great time during such a busy event. Thank you for your comments regarding our hotel accommodations and our welcoming staff. We sincerely appreciate your time with us and hope to see you again soon!

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 S Peters St, New Orleans, LA 70130-1725
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $159 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Priceline, Hotels.com, Booking.com, Travelocity, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Hilton Garden Inn New Orleans Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#30 Business Hotel in New Orleans
#56 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Orleans Convention Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New Orleans Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is a must (close to pool)”
 of 5 bubbles marquisleonmoss, 20 Mar 2017 | Read review
“Go somewhere else.”
 of 5 bubbles clevelandsluggo, 9 Mar 2017 | Read review
“Join Hilton Honors and you will enjoy extra rewards including free internet service.”
 of 5 bubbles Hereandthere913, 9 Feb 2017 | Read review
“If you are Hilton Honors, site will allow you to choose from available rooms during early online check in. Very nice feature!”
 of 5 bubbles DegaTrip, 6 Feb 2017 | Read review
“Good location for the convention center”
 of 5 bubbles donnyleprechaun, 26 Nov 2016 | Read review
5 of 5