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W New Orleans - French Quarter

PricelineUSD 250*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 280*
USD 250*
USD 256*
USD 254*
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W New Orleans - French Quarter
W New Orleans - French Quarter
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909 Reviews from our TripAdvisor Community

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Showing 875: English reviews
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Toronto, Ontario, Canada
Reviewed 3 days ago NEW

The only thing that this establishment has going for it is its perfect location in the heart of the French Quarter. Everything else - from its unprofessional staff and the astoundingly poor service they provide to its rundown rooms and grimy premises - falls well below the W standard. When we arrived at the hotel, the bellhop just stood and...

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Helpful?
2Thank SiBi87
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

SiBi87, thank you for the detailed review. I would be pleased to discuss your experience further if you would be so willing. I sincerely apologize for the service provided and I assure you I will work very hard with the team so this does not occur in the future. Please contact me through the hotel phone, should you be inclined....

Spring Lake, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017

The W is located 2 blocks from everything you care to walk to while visiting the Big Easy. We found the double queen bedroom with a balcony to be large, clean and quiet. A must after a long day of walking the streets, eating your weight and sipping a few hurricanes. The private patio is a welcome surprise tucked off...

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Helpful?
Thank empiremichigan
About Hotel's Favourite Review
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Empiremichigan, thank you! It is great you were able to enjoy WET and the courtyard. We find it a wonderful space to relax. Thanks for being our guest and hope to see you soon. Cheers!

dc
Reviewed 3 days ago NEW

Location was great, staff was super friendly, bar was fun, restaurant is pretty. Room was tiny and had a strong smell of air freshener. Had to wash everything I hung in the closet when I returned home it still smelled like the hotel.

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Helpful?
Thank goingitaly
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

It is wonderful to hear you enjoyed SoBou and the staff, although I am sorry to hear our W scent was overwhelming. Please let us know when you are returning to NOLA and we will have a scent-free room prepared for you. Thanks for being our guest. Cheers!

Fort Lauderdale, Florida
Reviewed 4 days ago NEW

We had a fun, funky room. The pool and the garden was magnificent. Very relaxing. Right in the heart of it all! The staff went out of their way to make us feel welcome.I really love this property, it's only 97 rooms and it's just a warm feeling unlike the larger impersonal properties.

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Helpful?
Thank AmericanFlyGuy
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thanks, AmericanFlyGuy! We love hearing about our guest's experiences and appreciate you taking the time to share yours. Until next time...cheers!

Plano, Texas, United States
Reviewed 1 week ago

Jermaine was great in getting our room upgraded for our anniversary during French Quarter Festival and Quentin in the valet area was friendly and fun and always there to answer a questions. This is a great hotel with very friendly people and good service. We've stayed there a few times a few years ago but I think the people they...

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Helpful?
Thank Marcia M
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Marcia M, thank you! We enjoyed having you with us during French Quarter Fest. Your mention for the team is awesome and much appreciated. I will certainly share your sentiments with Jermaine and Quentin! Thanks for being our guest and until next time...Cheers!

Central Poland, Poland
Reviewed 1 week ago

I expect a certain level of quality stay at the W’s. This one is far from my general perception of this chain. Yes, its modern and targeted to the younger consumers, however, everything else seems to be more of joke. Location: very good as it is within a short walk from Bourbon Street or all the must-see places in New...

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Helpful?
Thank sloths
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thank you for providing feedback regarding your recent visit, sloths. I am very sorry to know we did not meet your expectations in various aspects of your visit. I have reviewed your feedback with the appropriate leaders, and we are working diligently on improvements. I do hope we can restore your faith in the future. Please contact me directly when...

Boston, Massachusetts, United States
Reviewed 1 week ago

The W Hotel is a popular place to stay in the French Quarter as it's near fine dining and family geared restaurants in the immediate neighborhood. The hotel is also within walking distance of Jackson Square (Cafe DuMond Beignets), Bourbon Street, the streetcars on Canal and the Mississippi River. The room we stayed in was on the second floor and...

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Helpful?
Thank ChrisSchmitt
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thanks, ChrisSchmitt, for being our guest! We think our location is unbeatable too. Look forward to next time, until then - cheers!

NYC
Reviewed 1 week ago

Great location if you want to be in the French Quarter. Decent windows if you are facing the street - it's amazingly quiet even with goofballs yelling on the street. The staff was across-the-board friendly. Front desk team. Valet guys. Housekeeping. Restaurant and room service staff. No issues with friendliness. But, is the hotel in general up to the W...

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Helpful?
Thank OhFranklin
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

I appreciate your thorough feedback regarding your visit. While it is great to hear the talent were friendly, I am sorry to know we fell short of your expectations in other areas. These comments have been shared appropriately and will be improved upon. I hope we have another opportunity to restore your faith in the W New Orleans - French...

Reviewed 1 week ago

My stay at the W was great! Debbie, one of the managers, was great and was very helpful! There was an issue with our room when we arrived but she fixed the issue our stay was great. I will definitely stay there again!

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Helpful?
Thank Dmitriy K
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thanks for your comments, Dmitriy K! I am so glad Debbie was able to set you up in the room you desired. I will definitely share your comments with Debbie and the entire team. Thank you for being our guest. Cheers!

Daphne, Alabama, United States
Reviewed 2 weeks ago via mobile

My partner and I have had the privilege of staying here on my occasions. Over time we have become friendly with one of the valets, Raheem. He has always been friendly, offering directions, asking about our stay, and great service. On our most recent stay, we were in town for my partners birthday. We checked in, and went to dinner....

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Helpful?
Thank Kenney J
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

You just made our day! We appreciate your review and mention for our Talent, Raheem. Thank you, Kenney J, for recognizing him and thank you for being our guest. Until next time - cheers!

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07/05/2017 08/05/2017
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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 

Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130-2217
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $300 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New Orleans - French Quarter 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
Hotel Style:
#23 Luxury Hotel in New Orleans
#49 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from W New Orleans - French Quarter staff and other travellers.
8 questions
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Questions? Get answers from W New Orleans - French Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“adjoining rooms make this hotel loud”
goingitaly, 24 Apr 2017 | Read review
“We chose a room with a balcony. Best thing we could have done - balcony is in fact a lovely shared patio on the second floor.”
SallyV308, 31 Mar 2017 | Read review
“If you prefer quiet, ask for a courtyard facing room.”
h0neyquilts, 25 Mar 2017 | Read review
“2nd floor balconies”
LarryJ43, 25 Mar 2017 | Read review
“Get balcony room or room facing the courtyard/pool”
N7202UHlisat, 20 Mar 2017 | Read review
5 of 5
Priceline
USD 250* /night
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Expedia.comUSD 256
WHotels.comUSD 254
TripAdvisorUSD 250
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Prices are for 1 room, 2 adults
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