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Family Inns

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1 room 2 adults 0 children
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51 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Reviewed 3 days ago NEWvia mobile

We stayed here one night it was last minute. We just came to pick my daughter up from the bus stop in the morning. First of all we couldnt even use one of the beds it was broke. The air smelled so bad we couldnt get to sleep and we have been sick every since and cant get in touch...

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Thank Dymphna T
Nova Scotia, Canada
Reviewed 3 days ago NEW

The first room we were put into had old electrical wiring / broken light bits on the floor by the sinks. Front of refrigerator was rusted all to h... and the microwave was filthy inside and out! Carpet worn completely through to the bare floor and the taps in the bathroom pulled in and out of the wall! Room smelled...

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Thank Rosanne B
Gainesville, Florida
Reviewed 2 weeks ago

Rented a room here last minute as a place to pass out after a night on bourbon street. We ended up just driving home after because we could not bear the thought of sleeping here. To put this in perspective, my group was part of a bachelor party with people who have been fine sleeping in ditches and bushes in...

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Thank jakek892017
Reviewed 4 weeks ago via mobile

Disgusting! The only way you would appreciate this hotel is if you have been homeless. Afraid of what disease we would catch if we had actually stayed! They wanted us to pay again even though they had proof it was paid online! Can you say rip off?

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1Thank Christy M
Reviewed 6 February 2017 via mobile

Pros: right off I10, helpful and polite staff, comfortable bed, wonderful shower, surrounded by plenty of gas station/convenience stores. AC/Heater unit works excellent along with the other electronics and a No frills you get what you pay for hotel Cons: a panel on the floor was uncovered so I had to make sure to not step on it and poke...

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Thank Mia W
Baltimore, Maryland
Reviewed 24 January 2017

Stained sheets, a cigarette butt and ashes left on the counter beside the TV, no toilet paper (like the roll came with around 5 sheets left and no extra roll). Did not smell good. Given that the Inn is beside a highway, you can hear it loudly in the morning... As somebody who travels a lot and can take "not...

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Thank Callmeemma
London, United Kingdom
Reviewed 28 December 2016

Dirty, shabby, metal poking out from under bed just ready to bang your legs on, cold water only dribbling out of tap, sheets too small for bed, etc. etc. etc. Wifi very poor. Said free breakfast, but none available. Wouldn't have eaten as I would have been afraid of food poisoning! Terrible, terrible place. Sign said no refunds under any...

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Thank EatingAtoZ
Reviewed 14 November 2016 via mobile

Absolute worst customer service. Booked a room for two nights TWO MONTHS in advance, called many times before arriving to confirm the room was still reserved, and the woman on the phone always confirmed our reservation. We call again two hours before we were set to arrive, and the man on the phone, Timothy, told us that we did not...

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1Thank Kelsea J
Reviewed 1 November 2016

I made reservations for my son and his friend to stay here for 4 nights during VooDoo Fest over Halloween weekend. The reservations were made a month in advance. They got to the hotel prior to check-in time and was told a room was not ready. Not a problem. Hotel staff told them they could still park their car in...

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1Thank SC7694
Southampton, United Kingdom
Reviewed 15 October 2016 via mobile

This review is hard to write as there was no real big problem, just an unhappy unsafe feeling that we both felt as soon as we arrived for our one night stay. The welcome was nice enough, we were given some tips of where to go and to get an uber. The room was poor, the window was filthy, there...

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Thank Olivia Y

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Independent property providing affordable, comfortable accommodations. We're not glitzy, but the beds are warm. ... more   less 

Additional Information about Family Inns

Address: 6303 Chef Menteur Hwy, New Orleans, LA 70126-5174
Region: United States > Louisiana > New Orleans
Price Range: $100 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Family Inns 2*
Number of rooms: 118
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Questions & Answers

Here's what travellers have asked, with answers from Family Inns staff and other travellers.
1 question
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Questions? Get answers from Family Inns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would definitely NOT recommend ANY room at this motel. Can't see any of them being any better than the 2 rooms we were subjected to.”
 of 5 bubbles rosanneb529, 27 Mar 2017 | Read review
“The best room is likely sleeping in your car.”
 of 5 bubbles jakek892017, 15 Mar 2017 | Read review
“Go somewhere else!”
 of 5 bubbles EatingAtoZ, 28 Dec 2016 | Read review
“Good luck with that! They dont offer refunds!”
 of 5 bubbles nickbP2897JU, 25 Feb 2016 | Read review
“Stay in another hotel, really.”
 of 5 bubbles AgaSwiecznik, 22 Jul 2015 | Read review
5 of 5