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The Ritz-Carlton, New Orleans

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The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
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2,588 Reviews from our TripAdvisor Community

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Showing 2,524: English reviews
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Moncton, Canada
Reviewed yesterday NEWvia mobile

We spent a week here and will definitely be back on our next trip to New Orleans. The service is amazing the staff really friendly. Our whole stay was incredible from the spa to the bar and the gym all were above par. Room service was great as well and the laundry service was really good.

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Helpful?
Thank gino b
Burbank
Reviewed yesterday NEW

book the club level rooms if you can, totaly worth it, Terance is a wonderful man he is so helpful and nice. makes a strong Bloody Mary too. Down in the Davenport lounge Jason is the man you want, super friendly bar tender that makes a great Cadilac Margarita.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Pens6
Saint Louis, Missouri
Reviewed 2 days ago NEW

we were with a large wedding party. the hotel is lovely, the staff is wonderful and the rooms were beautifully appointed. unfortunately, we were placed on the the third floor(even though we are marriott members AND i had told someone that i am very sensitive to noise ) and we could literally hear the noise from the street as it...

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Thank mkmd1
Atlanta, United States
Reviewed 3 days ago NEW

We arrived late but we're treated with great care and hospitality!! Loved the Club Level experience as usual!! Staff is outstanding!! Attention to details is always exceptional!! Can't wait to come back again!!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Donna D
Cleveland, Ohio
Reviewed 3 days ago NEW

Excellent hotel. The staff is friendly. The service is amazing. The courtyard is a wonderful place to dine or relax. The food was excellent. I especially like the breakfast buffet. We come every year and will continue to do so.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank N2669LXsusanf
Greenville, Mississippi
Reviewed 3 days ago NEW

Service was top notch. Staff extremely friendly and welcoming. The Hotel restaurant gave even the most famous New Orleans restaurants a run for their money!! Perfect location for all the main attractions.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Tjb1906
St. Louis, United States
Reviewed 3 days ago NEW

Hotel is clean and very nice spaces for wedding weekend. Good location. The wedding reception dinner and brunch were exceptional. The spa amenities are nice, and we enjoyed our services. The jazz bar is a nice late night spot.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank erinbI2405ZV
Chicago, United States
Reviewed 3 days ago NEW

Top Notch service and incredible staff! If you are fortunate enough to utilize the Club Level, look for Terrance - he is fantastic! Have stayed here many time and each trip gets better and better....no other place i would stay in New Orleans.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank jenniferi941
Reviewed 3 days ago NEW

I would not stay at this hotel again. The room was not very clean and things were just breaking and falling apart. Our hot water faucet was broken when we checked in and it stayed on while we had to wait for maintenance to fix it at 6am. The glasses were dirty and the room was not clean.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 224aimeeg
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear 224aimeeg, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I would like to that you for making me aware of the lack of cleanliness you experienced during your stay. I would also like to apologize for lack of hot water as well as the inconvenience it may...

North Myrtle Beach, South Carolina
Reviewed 3 days ago NEWvia mobile

I have stayed in many of Ritz-Carlton's and this one definitely did not meet my exceptions. The courtyard was very beautiful but the hotel felt it was in need of some updating. The service was mediocre and not what you would expect of a Ritz-Carlton.

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Thank vollmarie
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear vollmarie, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I value your comments and will use them to improve the service and products we offer our guests. Please feel free to reach out to me personally if you would like to discuss this matter further. We do...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal St, New Orleans, LA 70112-2503
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $413 - $1,055 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, New Orleans staff and other travellers.
16 questions
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Griffith, Indiana
Ontario, California
3 months ago

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Questions? Get answers from The Ritz-Carlton, New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very quiet. Ask for a room with a view.”
 of 5 bubbles 751susanl, 20 Mar 2017 | Read review
“A higher room might alleviate noise and external light problems.”
 of 5 bubbles laurahorowitz, 17 Mar 2017 | Read review
“Canal Street view nice but traffic noise.”
 of 5 bubbles tripsbeus, 13 Mar 2017 | Read review
“Rooms on higher floors tend to be a bit quieter”
 of 5 bubbles 316briand, 10 Mar 2017 | Read review
“We enjoyed facing the courtyard for the view and less noise than facing Canal.”
 of 5 bubbles GOYAYTravel, 6 Mar 2017 | Read review
5 of 5