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Doubletree by Hilton Hotel New Orleans

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1,944 Reviews from our TripAdvisor Community

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Showing 1,883: English reviews
houston, United States
Reviewed 3 days ago NEW

Poorly planned construction turned DoubleTree into an inefficient mess. Interaction at the front desk was too difficult and time consuming. After waiting in line to check out, I was told I could not review my bill because the printer was down and I had to wait in another line to review my bill! And the parking experience left much to...

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Helpful?
Thank ronaldmC7786BJ
Cohasset, United States
Reviewed 3 days ago NEW

Three night stay with my wife at hotel. TV never worked/fixed during the stay. Housekeeping stole silver jewelry from wife's suitcase. Security still hasn't resolved one week later. Emailed GM (Scott Ward) about my concerns and he still hasn't bothered to acknowledge/return my inquiry. Consider a different hotel in New Orleans!

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Helpful?
Thank Andy W
Lafayette, Louisiana
Reviewed 3 days ago NEW

Stayed in town for a dance event. Great location. Nicely remodeled. Lovely staff. Only real problem that we encountered was a broken hair dryer. I generally don't like to pay that much for a hotel but it was worth the price of admission.

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Thank maryhT2464WA
Bartlesville, Oklahoma
Reviewed 4 days ago NEW

This was a great stay. The room was very well lit which is important for me especially on a business trip. The shower was a nice strong stream. The bed was very comfortable. I would definitely stay at the Double Tree on Canal next time I need to go to New Orleans.

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Thank Doug S
Reviewed 4 days ago NEW

We had an amazing view of the Mississippi River from our room. The hotel is well located; just a few blocks away from the French Quarters, Bourbon St and the cable car literally runs in front of the hotel. Loved my stay at this property.

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Thank Alejandra F
Rochester, United States
Reviewed 4 days ago NEW

The location is perfect for visiting New Orleans. Everything is within walking distance. Mothers Restaurant is worth the wait. The cookies offered by the hotel are delicious! The staff (Tangela, Jake, Gerald) are EXCELLENT!

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Thank 690karenaj
Pearland, United States
Reviewed 4 days ago NEW

If you want to experience your worst hotel experience ever, stay here. Bad check-in process. Bad food. Bad service (or no service for that matter). Bad valet (they tell you 15 minutes and it takes longer than 30 minutes), which made us late for our family's wedding. And NO HOT WATER in the shower. Do you think we had fun...

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Helpful?
Thank Nathanial R
Atlanta
Reviewed 4 days ago NEW

I loved the location on Canal Street directly across from Harrah's casino. This hotel is slightly off the beaten path and in the perfect location for walking and exploring. The staff was friendly, I LOVED the cookie upon check-in, and the restaurant was adequate for lunch and breakfast.

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Helpful?
Thank LOOKHIGHER
Saint Louis, Missouri
Reviewed 4 days ago NEW

Don't expect and on time check in or a tidy room at this place. If they are at 100% capacity they come unhinged and the staff gets very short. Not to mention the room won't be cleaned appropriately either.

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Thank ryanbL810ZI
Reviewed 6 days ago NEWvia mobile

Staff are super friendly. My room was on the small side and I can't believe the bathroom. Tiny! The fixtures were nice and room was very clean. Nice location but there is no parking. Your only option is valet at $38.00 / day!

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Helpful?
Thank WyoCwby

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal St, New Orleans, LA 70130-1104
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $170 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Orbitz, Travelocity, HotelTravel.com, Odigeo, Hotels.com and HotelsforEveryone so you can book your Doubletree by Hilton Hotel New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree
Hotel Style:
#7 Spa Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans staff and other travellers.
12 questions
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Hattiesburg, Mississippi
4 months ago
Columbus, Georgia
6 months ago
Des Moines, Iowa

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Questions? Get answers from Doubletree by Hilton Hotel New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have the best views”
 of 5 bubbles LOOKHIGHER, 7 Dec 2016 | Read review
“Stayed on the 6th floor and was super quiet.”
 of 5 bubbles 421lafayettec, 4 Dec 2016 | Read review
“The higher, the better if you want to avoid street noise.”
 of 5 bubbles Joshdemobile, 28 Nov 2016 | Read review
“some rooms have a view of the mighty Mississippi river, interesting to see the comings and going on the river”
 of 5 bubbles 241charlesa, 19 Nov 2016 | Read review
“A room facing the the road and casino is very good.”
 of 5 bubbles pamtheriot, 17 Nov 2016 | Read review
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