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Chateau Hotel

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Chateau Hotel
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688 Reviews from our TripAdvisor Community

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Showing 650: English reviews
Eunice, Louisiana
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Only 2 blocks from French Quarter, Jackson Square, and.Bourbon St. If you are looking to enjoy NO and don't need a 4-star hotel, then this once Chateau is the place. The staff is wonderfully friendly and full of helpful advice.

Helpful?
Thank Clay M
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you! We appreciate your feedback and love to hear that our staff was able to make your stay a pleasant one. More 

Tallahassee, Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

I'd like to first start out by saying we stayed here last year same weekend and had a wonderful experience! We visit NOLA every year during Thanksgiving and thought we had found our home away from home in New Orleans, nope not after this visit. The location is excellent and I am now sad that we will not stay there... More 

Helpful?
Thank bethnov21
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, as much as it pains us to read it, it is necessary to know which areas are in continued need of growth and improvement, since we have only recently acquired the property. So let me apologize on behalf of myself and all of my staff that your stay did not meet expectations. While I am... More 

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Mobile, Alabama
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

We had a tiny room which was what we expected but it was poorly lit and not the cleanest. Read website closely. They say parking available up top but at the bottom it says "first come first serve". In New Orleans that means "no parking". I would not chance it again. We ended up paying $90 dollars to park in... More 

Helpful?
Thank jane m
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, as much as it pains us to read it, it is necessary to know which areas are in continued need of growth and improvement, since we have only recently acquired the property. So let me apologize on behalf of myself and all of my staff that your stay did not meet expectations. Parking is hard... More 

Level Contributor
2 reviews
Reviewed 2 weeks ago via mobile

We had a great 2 nights there! It is small & older, so not super updated, but it's quaint, unique & totally the French quarter feel we wanted. If you're a light sleeper, bring something to help cover general hotel noise. Walked to everything we needed, close to restaurants & Bourbon street, but far enough to avoid the crazies. Staff... More 

Helpful?
Thank Jennifer G
Trisha L, Manager at Chateau Hotel, responded to this review

So delighted to hear you enjoyed your stay! All feedback is gladly welcome. If you have any questions feel free to contact me. More 

San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

So I was really looking forward to this hotel as it being close to the French quarter. First thing that was difficult was parking. There is no parking near the hotel and you are forced to pay 30$ to park in their lot. Ok. Next up was the room. I wasn't happy with the room. The closet was dirty and... More 

Helpful?
Thank damoniquedavis
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, as much as it pains us to read it, it is necessary to know which areas are in continued need of growth and improvement, since we have only recently acquired the property. So let me apologize on behalf of myself and all of my staff that your stay did not meet expectations. The lack of... More 

Virginia Beach, Virginia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

I usually like the quirkier hotels in the French Quarter. I have been told Chateau has some great rooms, but ours was not one of them. The bed was quite comfortable, and the room was pest free. But we did have some mold issues and clogged drains. The cleaning staff was friendly and kept our room tidy and most of... More 

Helpful?
1 Thank Bruce J
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, as much as it pains us to read it, it is necessary to know which areas are in continued need of growth and improvement, since we have only recently acquired the property. So let me apologize on behalf of myself and all of my staff that your stay did not meet expectations. The lack of... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

This hotel was a grave disappointment. The reception staff are unwelcoming, even quite surly. The room was a disgrace - not clean, a cracked window pane, hot water which takes many minutes to run hot, and mold under the basin and in the shower. The breakfast was a joke - very little on offer, and only a cardboard dish to... More 

Helpful?
2 Thank Susan M
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, as much as it pains us to read it, it is necessary to know which areas are in continued need of growth and improvement, since we have only recently acquired the property. So let me apologize on behalf of myself and all of my staff that your stay did not meet expectations; rude behavior is... More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This hotel is truly awful in every sense of the word. I have traveled the world and stayed in many hotels in the French Quarter over the past 10 years. The rooms are disgusting. The carpet is grimy, mold coats the walls, etc. The amenities I paid for (fridge, etc.) were not provided in room. The walls are thin and... More 

Helpful?
1 Thank kbrezler
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, as much as it pains us to read it, it is necessary to know which areas are in continued need of growth and improvement, since we have only recently acquired the property. So let me apologize on behalf of myself and all of my staff that your stay did not meet expectations. The lack of... More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We rented 3 rooms for a 3-day stay, and requested at least one room downstairs for health reasons, then I called. Our rooms looked recently renovated and the beds were firm (nice). We found the desk clerk a tad snotty/curt, but the rest were very friendly. The courtyard was a nice setting to enjoy coffee and croissants, and the pool... More 

Helpful?
Thank CinBtown
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, we appreciate hearing where we have succeeded and where we have failed to meet expectations. We are proud of our recently acquired property but recognize there is room for improvement. thanks again, if you have any questions feel free to contact me. More 

Santa Rosa, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This is the second time we have stayed at the Chateau Hotel, the first time was for a friends wedding and it was great! Love the skeleton keys they give you and the charming NOLA feel it brings. It is an older hotel in the center of the French Quarter. A block from Royal & Bourbon, far enough away from... More 

Helpful?
Thank Jordan K
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you for your feedback, we appreciate hearing where we have succeeded and where we have failed to meet expectations. We are proud of our recently acquired property but recognize there is room for improvement. thanks again, if you have any questions feel free to contact me. More 

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Guests of the Chateau Hotel can enjoy an afternoon relaxing by the pool, set amongst a beautifully landscaped courtyard with classic statuary and fountains. In the evening, the courtyard transforms into a romantic setting for guests to enjoy evening cocktails at the Patio Bar before a night out on the town. The Chateau Hotel is perfectly positioned just two blocks from famed attractions such as Jackson Square, Bourbon Street, the Old French Market and the Mississippi River.We invite you to stay at the Chateau Hotel where you will be treated like royalty in a timeless and intimate setting as a visitor to our exciting city. ... more   less 

Additional Information about Chateau Hotel

Address: 1001 Chartres St, New Orleans, LA 70116-3299
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $136 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Chateau Hotel New Orleans
Chateau Motor Hotel
Chateau New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Hotel staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Chateau Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd say call but that didn't do any good.”
 of 5 bubbles bethnov21, 28 Nov 2016 | Read review
“Ask for a renovated courtyard room.”
  • Chartres Street from the balcony
 of 5 bubbles 391brucej, 7 Nov 2016 | Read review
“If you have physical limitations, ask in writing for room preference and follow up with a phone call.”
 of 5 bubbles CinBtown, 1 Nov 2016 | Read review
“Don't be fooled by the lovely photos of the rooms on the site.”
 of 5 bubbles BMa56, 25 Oct 2016 | Read review
“Close to Everything!!!!”
 of 5 bubbles ShannonG982, 7 Oct 2016 | Read review
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