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Chateau Hotel

Traveller (419)
Room & Suite (158)
Traveller (419)
Room & Suite (158)
Pool & Beach (32)
Overview
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1001 Chartres St, New Orleans, LA 70116-3299 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Breakfast included
3 Star accommodation
Additional information
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,190)
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1,139 results
Traveller rating
375
337
187
121
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LanguageEnglish
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375
337
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119
Show reviews that mention
All reviews great location french quarter jackson square continental breakfast bourbon street beautiful courtyard two blocks rooms are small walking distance to everything mardi gras charm chartres nola decatur quarters action
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1 - 5 of 1,139 reviews
Reviewed 2 days ago

Hotwire placed me here and the issues were many: no elevator to a second floor room, so had to climb stairs up and down with luggage; the phone in the room didn't work, so I couldn't call the front desk to tell them that the...More

Date of stay: December 2018
Thank Tony L
Reviewed 3 days ago via mobile

Is this a brand new, sparkly hotel.... absolutely not! However, I felt the hotel had character and that NOLA flavor. My room was clean and my bed very comfy and my shower very hot! Those are my most important concerns. I liked how all the...More

Date of stay: December 2018
Thank shae4004
Reviewed 1 week ago via mobile

Looking at the pics online, I was excited to stay at this place that seemed to have character but still remained updated and clean. Upon entry into my room, I was immediately disappointed! It smelled stale and the linens were old and dingy. The furniture...More

Date of stay: December 2018
Thank kristyly
Response from Brian C, Guest Relations Manager at Chateau HotelResponded 4 days ago

Dear guest, We are so sorry that you had such a negative experience staying at our hotel. We are looking forward to implementing certain improvements around the property to better ensure a more positively memorable stay for our guests. Thank you for taking the time...More

Reviewed 1 week ago

Bad place to stay, not worth the money, service is awful and staff not friendly. If I could have got another room somewhere I would have, celebrating our 30th anniversary and it sucked. No wash cloths and no one was attentive at all. The outside...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Dan G
Response from Brian C, Guest Relations Manager at Chateau HotelResponded 4 days ago

Dear Dan, We're so sorry to know you were not treated well by the staff at the hotel. We take customer service and guest satisfaction very seriously, and we will certainly be looking into the reasoning for your sub-par experience with our team. Thank you...More

Reviewed 1 week ago

POOR MAINTENANCE.. First room could not be opened by us or by the staff. The second room had a sink that would not drain. In the third room we never had decent TV reception. The problem was a defective cable from the wall to the...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank John M
Response from Brian C, Guest Relations Manager at Chateau HotelResponded 4 days ago

Dear guest, We apologize that your stay was interrupted by so many frustrating hiccups. Thank you very much for your willingness to give the hotel another chance. We look forward to the opportunity to provide a more positive experience for you next time. Warm regards

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About
Description
Guests of the Chateau Hotel can enjoy an afternoon relaxing by the pool, set amongst a beautifully landscaped courtyard with classic statuary and fountains. In the evening, the courtyard transforms More into a romantic setting for guests to enjoy evening cocktails at the Patio Bar before a night out on the town. The Chateau Hotel is perfectly positioned just two blocks from famed attractions such as Jackson Square, Bourbon Street, the Old French Market and the Mississippi River.We invite you to stay at the Chateau Hotel where you will be treated like royalty in a timeless and intimate setting as a visitor to our exciting city. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
48
Price range
USD 95 - USD 363 (Based on Average Rates for a Standard Room)
Also Known As
Chateau Hotel New Orleans
,
Chateau Motor Hotel
,
Chateau New Orleans
Location
United States > Louisiana > New Orleans > French Quarter
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
48
Price range
USD 95 - USD 363 (Based on Average Rates for a Standard Room)
Also Known As
Chateau Hotel New Orleans
,
Chateau Motor Hotel
,
Chateau New Orleans
Location
United States > Louisiana > New Orleans > French Quarter
Photos
Traveller (419)
Room & Suite (158)
Pool & Beach (32)
Dining (9)
Amenities (5)
Nearby
French Quarter
A small and teeming network of laissez-faire living
lounged out on the balmy banks of the Mighty
Mississippi, the French Quarter has long been a port
of call for folks in search of a good time and a great
story. Perpetually inebriated Bourbon Street runs
across its midriff like a strand of cheap ribbon tied
around an otherwise rather pretty and impressively
well-kept vintage dress. Throughout the rest of the
...More
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Questions & Answers
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kristinak598
4 June 2018|
AnswerShow all 5 answers
Response from 2-NJ-Zs | Reviewed this property |
No breakfast was available during our stay in April 2018 -- just coffee and tea in the lobby.
0
Votes
Sherry N
16 November 2017|
AnswerShow all 6 answers
Response from Joani L | Property representative |
The Chateau Hotel offers on-site parking with a standard fee of $35/night, $50/ night of special event dates.
0
Votes
lilsoljah
14 November 2017|
AnswerShow all 5 answers
Response from Joani L | Property representative |
The Chateau Hotel has a total of 49 rooms and suites.
0
Votes
Room Tips
"Courtyard facing room is quiet compared to street view."
E581KMjohnb
4 Nov. 2018
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"ask for a second floor room"
Trip67600505404
2 Nov. 2018
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"I think my personal preference here would be 2nd floor"
Bchbum711
16 Oct. 2018
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"Get a room in the courtyard as it affords more privacy."
do9berry
7 Oct. 2018
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