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Embassy Suites by Hilton New Orleans - Convention Center

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Embassy Suites by Hilton New Orleans - Convention Center
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419 Reviews from our TripAdvisor Community

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Showing 410: English reviews
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Seattle, Washington
Reviewed yesterday NEW

the Loft embassy suites in New Orleans is the way to go. awesome staff, great rooms and located close to everything fun in Nola!!!!!!! great reception cocktails and free breakfast!!!! the best!!!!! also very close to the waterfront and Harrahs casino.....5 minutes on foot..

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank shawnp138
Carlsbad, California
HOTEL’S FAVOURITE REVIEW
Reviewed 22 September 2016

You just can't beat Embassy Suites for value in this town. My wife and I recently stayed there for a few days. Just having a suite for the same price as a hotel room is already a good value, but then you throw in the fresh cooked breakfast and the free drinks and the evening and you have an unbeatable...

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Helpful?
1Thank GinJose
About Hotel's Favourite Review
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear GinJose, We are so glad that you chose to stay with us for your visit to New Orleans and that you took the time to write such a fantastic review. I agree that we are a fantastic value, with our prime location convenient to everything in addition to our complimentary fresh cooked to order breakfast and drinks during my...

Yorktown, Virginia
Reviewed yesterday NEW

WE recently stayed at the Embassy Suites New Orleans. Upon arrival, the front desk staff and bell man were very friendly, courteous and professional. Also, the conceirge staff were very helpful for recommendations of tours, restaurants, etc. We were disappointed initially with the two-room suite we had reserved for three adults. The two-bedroom suite that I reserved was not what...

Review collected in partnership with Embassy Suites Hotels
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Thank Sandra M
Reviewed 2 days ago NEW

awesome everything!! Can't say enough about this facility. The service,location,rooms,food,all wonderful. The staff was so very nice friendly caring. All love their jobs and said so never heard a negative comment from anyone.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank leris2017
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

This is a very sweet review. Thank you so much for staying with us and for your kindness to our staff. We hope to see you again soon. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

Ocean Springs, Mississippi
Reviewed 3 days ago NEW

Guy at check in was awesome and very helpful! Bellman was great too. We had a great time and loved the room. Also I love that the hotel has an ATM inside. We will probably be back next year. breakfast was great too!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank logans633
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

It's great to see you had a good time with us during Mardi Gras. We are close to all the festivities and parades so the guests have a wonderful opportunity to truly enjoy themselves at the Embassy Suites New Orleans - Convention Center. Look forward to seeing you again next year! Regards, Rone Middler General Manager Embassy Suites New Orleans...

washdc/va
Reviewed 3 days ago NEW

Everyone we met on staff were outstanding. As with all of our Hilton/Embassy/Loft stays breakfast and cocktail hour were a delight. We were upgraded to a two bed two bath suite with patio. It has a very nice layout especially for family/friends. Owning rental property we understand tenants causing damage and ants arriving only when visitors are in house. A...

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Helpful?
1Thank waktravel
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you so much for staying with us and letting us know how everything went. Although we are glad to hear that you enjoyed the staff and the lodging, it is concerning that you experienced ants in your room. Based on topography and climate this can happen in the downtown hotels in New Orleans. We do have a certified pest...

Reviewed 4 days ago NEWvia mobile

As a loyal Hilton customer and frequent Embassy Suites guest, I had very high expectations for my first visit to The Big Easy. Boy, was I ever disappointed! It is inconceivable to me that an Embassy Suites would attempt to put anyone in a room as bad as the first room we were sent to. There was a horrible oder...

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Helpful?
Thank Tom S
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

You are correct in stating your discouragement with your experience. Although we love hearing from our guests, we do wish this would have been under different circumstances. This is a communication issue and we should have been made aware that the room you were in was below standards by our staff who serviced the room. Having been made aware of...

New York City, New York
Reviewed 6 days ago NEW

Great hotel! Friendly and helpful staff. Complimentary breakfast and evening reception with snacks and drinks. The hotel is slightly old but extremely clean and our overall stay was exceptional! It's located in the warehouse district (where most of hotels are) and it's only a short walk from the French quarter where all the action is happening! Also, 5min walk from...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank olgask2017
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

We are happy to hear that the Embassy Suites New Orleans - Convention Center was a perfect location for your NOLA getaway. We hope to see you again soon :) Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

Los Angeles, California
Reviewed 1 week ago NEW

Rooms at all embassy suites are larger than traditional hotel rooms which are nice. The rooms can use new furniture soon as they seem to be showing its age. I also like to take baths but the tub really needed to be reglazed that I didnt dare sit in that tub. Overall, I'd go back if the price was low...

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Helpful?
Thank Kevin K
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking the time to let us know about your stay. We are glad that you enjoyed the hotel and also that you let us know about your tub. This gives us a perfect opportunity to make sure we take care of it right away. We are sorry though that your experience with us was not perfect. We...

Houston, Texas
Reviewed 1 week ago

Im a bit of hotel snob so I choose to up my rating from the 2 I really wanted to give to a 3 as I know most don't have my high standards. This hotel is so old. The lobby is fantastic and when you enter you will feel it's beauty but that's exactly where it ended for me. Our...

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Helpful?
Thank Neisha R
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for staying with us and taking the time to share your experience. Although I love hearing from our guests, I do wish this would have been filled with us exceeding your expectations rather than just meeting them. As a frequent traveler myself, I still get excited when I travel and always want the hotel to play a key...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton New Orleans - Convention Center

Address: 315 Julia Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $193 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton New Orleans - Convention Center 3.5*
Number of rooms: 370
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your Embassy Suites by Hilton New Orleans - Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Hotel Style:
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton New Orleans - Convention Center staff and other travellers.
44 questions
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Bear, Delaware
Evansville, Indiana
Baldwyn, Mississippi
5 months ago

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Questions? Get answers from Embassy Suites by Hilton New Orleans - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor for the best view.”
  • Bridge
 of 5 bubbles CShep613, 20 Feb 2017 | Read review
“Higher rooms put you above the continual noise of the city”
 of 5 bubbles JHinnecke, 4 Feb 2017 | Read review
“Top floors offer great views.”
  • Queen sofa bed in living area
  • King bedroom suite
  • King bedroom suite
  • King bedroom suite
 of 5 bubbles fairlady75, 1 Feb 2017 | Read review
“higher floor away from the elevator is always good”
 of 5 bubbles TaffyAlabama, 7 Jan 2017 | Read review
“Located in Warehouse District with great restaurants”
 of 5 bubbles ourgypsylife, 1 Jan 2017 | Read review
5 of 5