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JW Marriott New Orleans

2,449 reviews
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Traveller (512)
Room & Suite (248)
Dining (41)
Overview
  • Excellent46%
  • Very good35%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“canal street”(321 reviews)
“great location”(412 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,449)Write a Review
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1,067
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1,067
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325
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59
Show reviews that mention
All reviewscanal streetgreat locationthe executive loungefrench quartercorner roomcommon streetlobby barbourbon stfitness centervery nice hoteljazz festvalet parkingthe entire staffmardi grasfew blocksgarden districtjackson square
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701 - 705 of 2,389 reviews
Reviewed 27 October 2015 via mobile

I love the location of this hotel… right on the edge of the French quarter, easy walking to food ,entertainment , even a Starbucks . Currently some remodeling going on, but it doesn't affect the quality of the hotel at all. Check in was easy...More

Thank MarySEverett_Wa
Response from OpsManager70130, Director of Operations at JW Marriott New OrleansResponded 29 October 2015

Dear MarySEverett_Wa, We would like to thank you for taking time out of your day to provide us with your positive feedback. It is wonderful that you found our location perfect, our check-in process smooth and our guest rooms spacious and comfortable. We are also...More

Reviewed 27 October 2015 via mobile

Spent two nights at this property for a conference. Bellman, and front desk services were efficient and friendly; making an excellent first impression. I liked how the staff comes out from behind the desk to hand you your room keys. Every single staff member was...More

1  Thank teepe54
Response from OpsManager70130, General Manager at JW Marriott New OrleansResponded 27 October 2015

Dear teepe54, We are delighted to hear that you enjoyed such a wonderful stay with us. Thank you for taking the time to share your feedback. It is terrific that you loved our friendly service, attention to detail and immaculate guest rooms. Thank you again...More

Reviewed 27 October 2015

This hotel is in a great location, one minute walk from the edge of the French quarter. Rooms are clean and spacious, but lack insulation from the foyer noise. Liked the pool, but breakfast could have had a better selection.More

Thank csarga
Response from OpsManager70130, Director of Operations at JW Marriott New OrleansResponded 27 October 2015

Dear csarga, Thank you for taking time out of your day to fill us in about your recent experience at our hotel. We are delighted that you loved our excellent location, luxurious guest rooms and nice pool area. We also appreciate your valuable and constructive...More

Reviewed 21 October 2015

The JW New Orleans is simply amazing. I can say this because of the service I received from start to finish. I also felt compelled to write about the outstanding service we received from Cole (Director of Operations). It was amazing how he knew our...More

1  Thank Trmi84
Response from OpsManager70130, General Manager at JW Marriott New OrleansResponded 22 October 2015

Dear Trmi84, We are delighted to discover that you received such exceptional service from beginning to end of your stay with us. It was truly an honor to host you for your anniversary celebration. Thank you for letting us know about Cole's notable hospitality. We...More

Reviewed 21 October 2015 via mobile

My friends and self came down for a Falcons game. We needed somewhere clean and convenient to the excitement. We weren't disappointed!! Paul was a WONDERFUL & KIND doorman. He catered to our every need. He made sure our visit to the N.O. was authentic....More

1  Thank R W
Response from OpsManager70130, General Manager at JW Marriott New OrleansResponded 22 October 2015

Dear R W, We could not be happier to hear how pleased you were with your stay at the JW Marriott New Orleans. We truly appreciate you letting us know about Terrell and Paul's notable hospitality. We are always thrilled to hear when our team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 219 - USD 482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#24 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
Room types
Non-Smoking Rooms
Details
Price range
USD 219 - USD 482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#24 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (512)
Room & Suite (248)
Dining (41)
Pool & Beach (37)
Hotel & Grounds (404)
Bathroom (37)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Sunny Pal S
9 January 2018|
AnswerShow all 2 answers
Response from ClamNewton | Reviewed this property |
Yes
0
Votes
Sherri B
5 January 2018|
AnswerShow all 8 answers
Response from sk361Nc | Reviewed this property |
We had the junior suite. Was very nice.
1
Vote
Jessica O
6 October 2017|
AnswerShow all 4 answers
Response from natalya1299 | Reviewed this property |
I'm sorry, but I didn't drive; I took the train & Uber.
0
Votes
Room Tips
"Elevators take a long time if you are in a large conference."
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"Go across street to Canal Street Marriott."
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"Don't go anywhere near this hotel"
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"Stay somewhere else."
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