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JW Marriott New Orleans

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JW Marriott New Orleans
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2,186 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,134: English reviews
New Jersey
Reviewed 1 May 2015

Now there is nothing wrong with "average" except when you are staying at what you hope would be a step up from other hotels. Stayed here this past week during a conference. Staff was always very pleasant and the room was always clean. Having said that our problems were with shower and the dead bolt on the room door. The...

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Helpful?
Thank galvirgo
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Galvirgo, Thank you for taking the time to offer a review of the JW New Orleans. We happy to hear that our staff is pleasant and your guest room was clean. We consider this the basics of what we do as a hotel when a guest chooses our hotel. We agree with you that average is just not good...

Dallas, Texas
Reviewed 1 May 2015

The good - - the hotel is in a great location right on Canal Street near the French quarter. - The valets were great! Always helpful, friendly, especially Ryan. - the front desk staff, the concierge, and the executive lounge staff were all great. Customer service goes a long way in my book, and this hotel staff does it right....

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Helpful?
2Thank CbinBigD
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear CbinBigD, Thank you for your kind words regarding our team of assocciate, our outstanding location and our fitness center. We are thrilled we were able to give you a room with a great view. We are disappointed that we did not meet your 100% of your expectations. Your feedback very valuable to helping us improve our building and the...

Laurel, Maryland
Reviewed 1 May 2015

We needed a hotel for one night before moving to a time-share apartment around the corner for our annual Jazz Fest trip to New Orleans, and the JW Marriott fit the bill -- one of the few in the CBD or French Quarter that doesn't seem to price-gouge for this high-demand weekend. We've stayed here when it was a Le...

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Helpful?
Thank RedSabre
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear RedSabre, We could not be happier to hear that you loved your short stay at our hotel. We are thrilled that you found our property to be elegant and comfortable, our accommodating staff, and our French Quarter location. It is great to hear that you enjoyed your surprise amenity. Should you travel to New Orleans again in the future,...

Reviewed 30 April 2015 via mobile

I love Marriott because there is a variety of hotel options; however. As a category 8 I expected a higher quality experience than usual. First the positives: The location is great. The service staff friendly. Food pretty good. The negatives: My biggest complaint is that the lobby, executive are, hallways and even the room were on the dirty side. I'm...

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Helpful?
1Thank Angie B
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Angie B, We are happy to note the 3 positives that you indicated in your review. We could not agree with you more. Our location, our staff and the food we offer are things we are proud of. I am howver, disappointed that our team missed important cleanliness details in the lobby, executive lounge and the hallways. I will...

Baltimore, Maryland
Reviewed 30 April 2015

Back from a recent 3-nite stay for Jazz Fest and felt like I'd been there before...turns out I was...when it was Le Meridien! Remodel is fresh and modern, stayed in corner king room and was spacious w/ beautiful view of the bridge. From the moment we arrived we were greeted like friends and no request was turned down. Only complaint...

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Helpful?
Thank Angela0607
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Angela0607, Thank you for choosing to stay with us during such an exciting time in New Orleans, Jazz Fest. We hope you had a wonderful time at the festival. It is great to hear that you loved our spacious guest rooms, beautiful views and incredibly accommodating staff. We are sorry to hear about your dining experience during your stay....

Virginia
Reviewed 28 April 2015

All of the staff at the JW Marriott New Orleans are wonderful. I was greeted all of the time and it seemed genuine. When I was waiting at the front desk, the bellman ran over to see if he could help me. When I needed an umbrella, one appeared in seconds. The location is really nice, right across the street...

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Helpful?
Thank VirginiaFreeze
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear VirginiaFreeze, We could not be more satisfied to hear about your wonderful experience at the JW Marriott New Orleans. It is great that you loved our exceptional staff, perfect location and lobby refreshments. Thank you for your input regarding our guest rooms. We always welcome feedback from our guests so we can continuously perfect the art of hosting. Should...

Green Bay
Reviewed 28 April 2015

My nearly 85 year old mother and 7 of her 8 children traveled together for a 4 day vacation in New Orleans. We had 4 rooms together on the 25th floor. The hotel is beautiful. Our rooms were wonderfully clean and quiet. The JW Marriott was a great location between our main destinations of the amazing WWII Museum and the...

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Thank WarmAndCozy
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear WarmAndCozy, How wonderful it is that your family was able to take your mother to New Orleans for a fun getaway. We are thrilled that you chose to stay with us for such a special vacation. It is great to hear that you loved our beautiful property, clean and quiet guest rooms and courteous staff. We are also pleased...

Texas
Reviewed 28 April 2015 via mobile

We visited NOLA for a conference and stayed for Jazz Fest. Enjoyed the location as it was a convenient walk to anywhere in the Quarter or CBD. We found the staff friendly, helpful and accommodating. Audrey, our Housekeeper up on 30, was awesome. We had the cleanest hotel room we have experienced in a while. The room (3014) was great...

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Helpful?
1Thank cocosmommy
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear cocosmommy, Thank you for choosing to stay with us for trip to New Orleans on both business and pleasure. We hope you had a great time at Jazz Fest. It is wonderful that you found our staff friendly, our guest rooms spotless and our river views stunning. Thank you for your input on our bathrooms and we hope it...

Freeport, New York
Reviewed 28 April 2015

This hotel was worth it - close distance to night life like Bourbon St. and mall. Very comfortable and spacious room. Food from the hotel restaurant was also good. Great romantic getaway for the weekend!

Review collected in partnership with Amoma.com
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Helpful?
Thank J B
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear J B, We are delighted to hear that you felt that your JW Marriott New Orleans experience was worth it. It is wonderful that you loved our proximity to nearby attractions, comfortable and expansive guest rooms and delicious on-site dining options. We are overjoyed that you were able to enjoy a romantic getaway in New Orleans at our hotel....

Reviewed 26 April 2015 via mobile

Stayed at both Marriotts as we cruised out of Nola. Came back to the JW for 2 nights and completely adored the staff. From the bell hop to the cleaning staff to the front desk...they made the difference. Very friendly in what was a taxing weekend! Rooms were lovely...The bar and restaurant were nicely done. Felt safe with security as...

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Helpful?
Thank LOUISA V
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear LOUISA V, Thank you for taking the time to share your review with us. We always love hearing when our staff is able to make a guest's stay memorable by their outstanding hospitality. It is wonderful that you loved not only our exceptional service, but also our lovely guest rooms, nice bar and restaurant and safe atmosphere. We are...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $235 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Expedia, Travelocity and Jetsetter so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#15 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
37 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a street view. Our room view was of the tops of other buildings. I'd ask for a floor 15 or higher.”
 of 5 bubbles DeviW, 15 Feb 2017 | Read review
“The fitness center is on the 8th floor, so some of the 9th floor rooms in the low 900s are not conducive to sleeping late”
 of 5 bubbles GiantsFan1986, 5 Feb 2017 | Read review
“I always want a higher floor. I find them quite random the view. Ask to see the Mississippi”
  • Corner seating area
  • View towards The Mississippi
  • View towards Bourbon Street
  • Big corner room 16th floor comfortable Marriott king
 of 5 bubbles thecolonel1215, 3 Feb 2017 | Read review
“Ask for a corner room, if available”
 of 5 bubbles intimagemd, 4 Jan 2017 | Read review
“Ask for room with view of river”
 of 5 bubbles johnrk2013, 2 Jan 2017 | Read review
5 of 5