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JW Marriott New Orleans

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JW Marriott New Orleans
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2,256 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,200: English reviews
Seattle, WA
Reviewed 11 July 2015

This hotel is in a perfect tourist location in the French Quarter. You are steps away from Bourbon Street but off the path of chaos. The rooms are large and very comfortable.....great beds and pillows. The staff is extremely welcoming and helpful. There are a variety of bars inside the hotel and while they are spendy, their cocktail quality is...

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Helpful?
Thank JuliaCoop
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear JuliaCoop, thank you for taking time to share your experince with us. I appreciate your candor. I was very pleased to see that my welcoming staff enhanced your stay. Our location is ideal to tour the city and across the street from the French Quarter. And yet a quiet night to sleep. Thank you for being my guest. I...

Glasgow, United Kingdom
Reviewed 10 July 2015

Stayed at this hotel for a wedding. Staff were excellent from the minute we arrived. Everyone who works there is so friendly and helpful that you know they pride themselves on welcoming guests. The wonderful ladies who continually make sure the public areas are clean are so kind and happy to chat; the breakfast staff who only have to meet...

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Helpful?
Thank gmslb
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear gmslb, Good Day to you, thank you so much for your kind words. I am blessed to have a staff that takes great pride in servitude. We love being host to so many guest from around the world. I appreciate your business and hope your travels home are safe. Kind Regards, Ted

Columbus, Ohio
Reviewed 10 July 2015 via mobile

We really had no desire to go to New Orleans but a sports tournament took us there. There was an issue at checkin. We had booked with a group and apparently were not guaranteed double doubles and they tried to give us a king. Once we got that all squared away it was time to go to the room. I...

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Helpful?
Thank 11sportsmom
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear 11sportsmom, Thank you for taking the time to share your experience at the JW during such a busy time. I appreciate your acknowledging my staff and their hospitality. We take great pride in our city and the hotel and enjoy welcoming travellers to share th beauty of Ne Orleans. I thank you for your business and look forward to...

Reviewed 9 July 2015 via mobile

We selected the J W Marriott for my birthday . The staff was very nice and helpful with directions and activity suggestions . The rooms very upscale ours had been recently upgraded, beds very comfortable . The location was great with in walking of Bourbon and Royal Streets with lots of great restaurants and entertainment. We walked everywhere after arriving...

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Helpful?
Thank Charlie G
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Charlie G, We are honored that you chose to celebrate your birthday with us at the JW Marriott New Orleans. What a pleasure it was to hear that you loved your stay from our helpful staff and luxurious guest rooms to our perfect location and comfortable accommodations. We love hearing when our guests are able to explore the city...

Mandeville La
Reviewed 9 July 2015

They treat the Elite Status people well. We received an upgrade to a corner king and they also had breakfast in the Elite member lounge on the weekends. The room was very nice and quiet . We went to attend a wedding which was held there and the event was also very nice. All the employees were wonderful.. I recommend...

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Helpful?
1Thank nolamelly
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear nolamelly, We are delighted to read that you enjoyed such a first-class stay with us. Thank you for letting us know about the luxurious service that our team showed you. We are also glad that you loved your peaceful and nice guest room. We hope you enjoyed your upgraded room and the wedding. Thank you for your recommendation and...

San Antonio, Texas
Reviewed 8 July 2015 via mobile

Gary, Tom, and Daja awesome! They treated us like kings and queens! A spirit of excellence! Why are they not in management? They give great advice, great service and their knowledge about the hotel and the city was second to none I certainly enjoyed my stay!

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2Thank starchunter
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear starchunter, We could not be happier to hear about the high level of service you experienced that made your stay with us truly exceptional. Thank you for your positive feedback on Gary, Tom and Daja's outstanding hospitality and knowledge of the area. We are so glad that you enjoyed your stay. Should you return to New Orleans in the...

Shorewood, Illinois
Reviewed 8 July 2015

Stayed for five nights in late March. Great service, unbelievable location, and great value. We stayed in a king room on one their Marriott rewards floors. Great high floor with unbelievable views. Elite lounges were under construction while we were There but the first floor elite member lounge was very nice. Roof top pool was also having new tile installed...

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Helpful?
1Thank Bgfire539
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Bgfire539, We are delighted to hear that you enjoyed your first stay with us so much that you will definitely be back. It is wonderful that you loved our unbeatable location, stunning views and top-notch staff. We are sorry to hear that you did not get to experience every inch of our hotel due to construction. We hope to...

Moseley, Virginia
Reviewed 7 July 2015 via mobile

Chose this hotel when planning a 30th Anniversary trip based solely on Marriott reputation and was not disappointed!. arrived on a Saturday mid-morning and stayed until Tuesday. Greeted warmly at the registration desk and checked in no problem. Had a room on the 28th floor. Well appointed and comfortable, no complaints. Each day of our stay, our room was ready...

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Helpful?
Thank NYNATIVEBDB
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear NYNATIVEBDB, We would not be more thrilled after hearing about your wonderful experience at our hotel. We are honored that you chose to celebrate such a special occasion with us. It sounds like you truly loved your stay from our welcoming team and French Quarter location to our concierge lounge and delicious dining. Thank you for your feedback on...

Billings, Montana
Reviewed 6 July 2015

We moved to the JW after a poor experience at another hotel and our room was reading at 10:30 a.m., which was a pleasant surprise! The room was very clean and laid out well. The beds were comfortable and their were covers over the mattresses which is always a good feeling. The front desk staff was absolutely excellent! Every time...

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Helpful?
2Thank Heidi J
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Heidi J, We are thrilled to hear that our team was able to accommodate you and improve upon your New Orleans experience. We love reading that you enjoyed your stay from our clean and comfortable guest rooms to our accommodating staff. Thank you for your input on our pool area. We find feedback from our guests incredibly valuable. Thank...

Detroit, Michigan
Reviewed 5 July 2015

The hotel was ok. The location is great. The service and rooms were not up to JW standard in my option. I have stayed in many Marriott include JWs. Usually the rooms are trendy and the service is great. I did not find that here. Each day we needed to call down you have room cleaned, it was usually not...

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Helpful?
1Thank Economist_AI
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Economist_AI, Thank you for providing your feedback regarding our hotel. Being "OK” is not OK with us. We sincerely apologize for not providing an outstanding experience for you. We will use your comments to make the necessary adjustments to improve the experience for all guests that choose the JW Marriott. We appreciate your comments regarding our location. We are...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $231 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
38 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be advised of the construction”
AmericanFlyGuy, 23 Apr 2017 | Read review
“I requested a room on a high floor to cut down on the street noise.”
74RichardB74, 17 Apr 2017 | Read review
“Corner rooms on high floors have great views of the city.”
RaanNaledIt, 15 Apr 2017 | Read review
“Avoid anything near the elevators. I don't know how to help you with the beds.”
theklarhausens, 29 Mar 2017 | Read review
“Far from elevator”
383marilyn, 29 Mar 2017 | Read review
5 of 5