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JW Marriott New Orleans

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JW Marriott New Orleans
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2,194 Reviews from our TripAdvisor Community

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Showing 2,141: English reviews
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Washington DC, District of Columbia
Reviewed 3 days ago NEW

You would think any hotel that had guests/employees of the NBA All Star as well as guests attending Mardi Gras, would be too busy to recognize guests attending and celebrating a special birthday (my wife) as well as recent newlyweds (my son and his wife). But in true style and character of this hotel run by its GM, as well...

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10Thank EliteTravellers
Huntsville, Alabama
Reviewed 4 days ago NEW

I am a meeting planner who frequently books group blocks at hotels for our travelers. This provides a unique degree of feedback (directly to me) from anywhere between 20-75 travelers. The J.W. Marriott is always one of our top choices, when heading to New Orleans! Aside from the excellent location, atmosphere, and property itself, the most impressive aspect of this...

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Thank travelgalAl2013
Nassau, New York
Reviewed 5 days ago NEWvia mobile

We just got back from 4 days in NO. Wanted to experience it but on a lower scale of "crazy"! The JW was just right for our needs. It's on Canal, which basically separates the French Quarter from the Business District. Great location, we walked EVERYWHERE. Check in was a breeze for us, in fact I used my mobile check...

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Thank boysmom2
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear boysmom2, What a pleasure it was to read your generous review of JW Marriott New Orleans. From our well appointed Executive Lounge to our friendly and helpful staff, it sounds like you truly had a wonderful stay with us. We look forward to the opportunity of welcoming you again in the near future. Sincerely, Ted Selogie General Manager JW...

NY
Reviewed 6 days ago NEW

We had a wonderful corner room on the 15th floor that had everything we could imagine needing, including ear plugs. We thought they were in case parades on Canal St were too loud, but on our 3rd night (a Friday) the room next to ours was occupied - and THEN we understood that the earplugs were because we could hear...

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Helpful?
Thank Travelers005
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Travelers005, Thank you for taking the time to review us. While we are thrilled that you enjoyed our rooms comfortable and our location ideal. We truly appreciate both your positive and constructive feedback as we are always aiming to elevate our guests' experiences. Should your travels bring you back to New Orleans, we hope to welcome you for a...

Bayonne, New Jersey
Reviewed 6 days ago NEW

JW Marriott was a pleasant experience with excellent service. The Marriott Corporation needs to know of the EXCELLENT employee they have at the front desk in Rafik Abohattab. After a very stressful first day of travel to get to the Marriott, Rafik guided and assisted me to resolve an issue that enabled a pleasant stay in New Orleans. Thank you...

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Helpful?
Thank renee27194
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear renee27194, Thank you for sharing your generous review with us! We couldn't be happier that you found our service absolutely outstanding. Thank you for sharing your kind words about Rafik, we will be sure to pass them along. We look forward to welcoming you again soon. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

Chicago
Reviewed 6 days ago NEW

The hotel is simply beautiful, the check-in process was quick and easy, the customer service was excellent, the rooms are lovely and the location is perfect to start your journey in the French Quarter. I would not hold having a " great view" against the hotel, it's New Orleans and the hotel offers so much more. The hotel staff is...

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Helpful?
Thank Michelle M
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Michelle, Thank you for taking the time out of your busy day to share your candid review with us, Michelle. From our fantastic service to our ideal location, it sounds like you had a wonderful experience at the JW Marriott New Orleans. We look forward to the pleasure of welcoming again in the near future. Sincerely, Ted Selogie General...

Reviewed 1 week ago NEW

Loved my visit! The staff was great & super helpful with all aspects of our trip! George in the Lounge was amazing! Great customer service, he helped with restaurant choices and always had a smile on his face. Remembered us and was always welcoming.

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Helpful?
Thank Julie C
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Julie, Thank you for reviewing our hotel. We are delighted that you found our staff both friendly and helpful. Thank you for your kind words about George, it is always a pleasure to read when our staff goes above and beyond to make our guests' stay special. We hope to welcoming you again soon. Sincerely, Ted Selogie General Manager...

Kitchener, Ontario, Canada
Reviewed 1 week ago

We stayed here for three days. Our room view was disappointing as we were on the 10th floor and our view was of the tops of other buildings. This is after the girl that checked us in told us we had a corner view and we will be able to see the parade. Couldn't even see the street. Our room...

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1Thank DeviW
Juliaetta, Idaho
Reviewed 2 weeks ago via mobile

We loved this hotel! We are Marriott reward gold members so we always get access to the club lounge and this one definitely did not disappoint. Breakfast was great and my husband loved the pool table. The beds were very comfortable and we were so glad that the air was able to be turned down super low and the fan...

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1Thank heather3130
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Heather, Thank you for sharing your review with us. We couldn't be happier that you found our pool phenomenal, our cuisine delectable and our rooms comfortable. We look forward to welcoming you again soon! Sincerely, Glenn Gray Director of Operations JW Marriott New Orleans

Greenville, South Carolina
Reviewed 2 weeks ago via mobile

My husband and I stay at this luxury hotel for my birthday weekend. We checked in Friday morning February 10, 2017. We arrived the concierge person Jerome was extremely pleasant. He encountered some issues locating our reservation . Which was prepaid. I got a little nervous, he remain professional and once located it. He upgraded our stay to include the...

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2Thank StanleyBM

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $239 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia and Jetsetter so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#15 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
37 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king corner rooms have amazing views of the city!”
 of 5 bubbles travelgalAl2013, 24 Feb 2017 | Read review
“Away from the elevator.”
 of 5 bubbles MichelleM692, 22 Feb 2017 | Read review
“Ask for a street view. Our room view was of the tops of other buildings. I'd ask for a floor 15 or higher.”
 of 5 bubbles DeviW, 15 Feb 2017 | Read review
“The fitness center is on the 8th floor, so some of the 9th floor rooms in the low 900s are not conducive to sleeping late”
 of 5 bubbles GiantsFan1986, 5 Feb 2017 | Read review
“I always want a higher floor. I find them quite random the view. Ask to see the Mississippi”
  • Corner seating area
  • View towards The Mississippi
  • View towards Bourbon Street
  • Big corner room 16th floor comfortable Marriott king
 of 5 bubbles thecolonel1215, 3 Feb 2017 | Read review
5 of 5