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JW Marriott New Orleans

614 Canal St (Driveway Entrance on 611 Common Street), New Orleans, LA 70130-2308
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 317
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Free cancellation until 12/06/22
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Expedia.comUSD 317
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (159)
Room & Suite (56)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott New Orleans
Updated 30/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#87 of 181 hotels in New Orleans
At our newly reimagined JW Marriott New Orleans you can Immerse yourself in luxury in New Orleans, Louisiana's French Quarter. Our hotel on Canal Street features one-of-a-kind elegance and style. Discover our vibrant setting moments from the French Market, Jackson Square and more.
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Property amenities
Valet parking
Fitness Centre with Gym / Workout Room
Car hire
Conference facilities
Banquet room
Paid wifi
Outdoor pool
Saltwater pool
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Allergy-free room
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Seating area
Separate dining area
Separate living room
VIP room facilities
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
City View
Languages Spoken
English, French, Russian, Spanish and 2 more
283Reviews67Q+A36Room tips
Traveller rating
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Time of year
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Popular mentions
Matt W wrote a review Dec 2021
Kingsport, Tennessee154 contributions105 helpful votes
I’ve stayed here a few times now and have to say it’s one of the better places to stay in Nola - clean, secure, friendly and convenient. There are ample parking options nearby if you don’t want to Valet. My only complaint is that the rooms - particularly the corner rooms are not very quite - we literally heard most of what was going on in both rooms on each side of us. Not to mention that housekeeping walked in on us twice - even though we elected to by-pass housekeeping, had a do not disturb sign and a late checkout. It was very embarrassing- management did offer a concession for the issue which was the right thing to do.
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Date of stay: January 2022Trip type: Travelled as a couple
Sean M wrote a review Dec 2021
Saint Louis, Missouri188 contributions61 helpful votes
I had a very nice stay at the JW Marriott on Canal Street on December 15-17, 2021. The location is fantastic--walkable to the French Quarter and surrounded by many great dining options. The service was quite good, and I enjoyed using the gym very much. The pool is not only open right now, but it is also heated, which was very nice. Best of all was the exemplary service I received from Robert Casco, who was the first employee I interacted with as he oversees valet. I had just been dropped off by my Lyft, ascended 28 floors in the elevator, and went to find my cell phone only to realize that I had left it in my Lyft. He lent me his phone, helped me get my laptop online, and ultimately got me in touch with my driver, who kindly returned my phone (and I recognized his kindness with a meaningful cash tip). I also gave Robert a cash tip as he could tell I was very panicked, and he had incredible "bedside manner" and quelled my concerns throughout the ordeal. I would definitely recommend this hotel to others!
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Date of stay: December 2021
Trip type: Travelled on business
cheri wrote a review Dec 2021
Jackson, Mississippi1 contribution
I reserved this hotel a month in advance of the Sugar Bowl for two rooms for family and friends using my Bon Voy app and received a confirmation. . Because I had invited friends and wanted to make sure all was in order, I called the evening before we were to arrive to confirm the rooms and received confirmation around 8:45 pm. At 9:30 that same night I received emails canceling both my rooms. When I called to enquirer I was told they tried to charge a card on file in advance of the stay. When the old card didn’t work they canceled both rooms without calling and —miraculously -sold them before I called to check on the emails minutes later. Since I had Sugar bowl tickets and people coming I had no choice but to rebook at a lower Marriott hotel for a much higher rate than the rate I had. There is absolutely no doubt in my mind that this was a rouse to resell the rooms for a higher rate for an event. I am very disappointed in Marriott and warn you all that your “confirmation” is worth no more than the paper it is written on. The Marriott Supervisor was rude and insulting and offered me no accommodations, including not even matching the rate I had confirmed. The night manager at the JW was much kinder but could do nothing to help me with his limited authority. I would not trust this hotel or this chain with travel again. Sad to say from a prior Gold Marriott member .
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Date of stay: December 2021Trip type: Travelled with family
Response from Adam De La Cerda, Guest Services / Front Office at JW Marriott New Orleans
Responded 2 weeks ago
Cruiser03967616440, I am deeply sorry for your experience. Please reach out to me at your earliest convenience at adam.delacerda@marriott.com.
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DreamaG wrote a review Dec 2021
Cary, North Carolina209 contributions83 helpful votes
We stayed at this hotel for two nights after Christmas and were disappointed with our stay. The hotel staff was pleasant; however, the accommodations were not what I expect from a JW Marriott. The walls were thin allowing you to hear your neighbors all the time. The TV had horrible reception and would cut out numerous times per hour. The pool and sun deck were tiny and not displayed correctly on the website. One plus is that the fitness center is nice and large. Location is also convenient. I have come to expect more from a JW Marriott.
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Date of stay: December 2021
caesar19vidmar wrote a review Dec 2021
Simpsonville, South Carolina44 contributions47 helpful votes
Great location, room was nice, friendly staff, but paper thin walls and terrible TV. The bathroom did not have an exhaust fan. For what you either pay or use points, it is not quite the value you would associate with what they charge. We were there over Christmas and decorations were slim compared to other high end hotels in NOLA.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Parking is very pricey, parking decks, lots close by that are much cheaper.
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USD 200 - USD 480 (Based on Average Rates for a Standard Room)
marriott new orleans, new orleans marriott
Le Meridien Hotel
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
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Frequently Asked Questions about JW Marriott New Orleans
Which popular attractions are close to JW Marriott New Orleans?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 km), The Sazerac House (0.2 km), and The Escape Game New Orleans (0.4 km).
What are some of the property amenities at JW Marriott New Orleans?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at JW Marriott New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at JW Marriott New Orleans?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at JW Marriott New Orleans?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to JW Marriott New Orleans?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Oceana Grill.
Are there opportunities to exercise at JW Marriott New Orleans?
Yes, guests have access to a pool and a fitness centre during their stay.
Is JW Marriott New Orleans located near the city centre?
Yes, it is 0.8 km away from the centre of New Orleans.
Does JW Marriott New Orleans offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at JW Marriott New Orleans?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, and Filipino.
Are there any historical sites close to JW Marriott New Orleans?
Many travellers enjoy visiting Our Sacred Stories (0.7 km), Hermann-Grima House (0.6 km), and Longue Vue House and Gardens (5.9 km).