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InterContinental New Orleans

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InterContinental New Orleans
InterContinental New Orleans
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1,156 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
Washington DC, District of Columbia
Reviewed 18 December 2015

The managers in the evening and overnight understand premier customer service, especially Salman and Jeffrey! The hotel is located in a great location with walking access to the Mississippi River, Café du Monde, the French Quarter, and Frenchman Street if you are adventurous. Its a great place to experience all New Orleans has to offer with access to touristy destination...

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Helpful?
1Thank Elizabeth U
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Elixabeth U, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by Salman and Jeffrey. We are glad to hear that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. And then there is Pete's -...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 17 December 2015 via mobile

I was traveling with 3 friends and had a lovely stay. Marc Shapiro the desk person in the evening was especially helpful. He spent time answering my questions about New Orleans and even researched information for me and brought me the answer. This was above and beyond the call if duty. Kudos to Mr Shapiro.

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Helpful?
Thank A TripAdvisor Member
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear TA Guest, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by Marc. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, we have Pete's - on the menu is an...

California
Reviewed 16 December 2015

This hotel is in excellent location as it is about 4 blocks from the French Quarter. It is also located on a street where the street car runs (St. Charles street car route) which can be both good and bad. Good because of its easy access to transportation around downtown, but bad because it can be noisy at night because...

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Helpful?
Thank Arabella78
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Arabella78, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, we have Pete's - on the menu is an...

Houston, Texas
Reviewed 16 December 2015

Quiet location, yet all the popular attractions are only a walk away. The only time we needed a cab was when it rained. The valet staff was very welcoming and helpful in terms of information and sending us in the right direction. The check-in was not particularly friendly, but that was quickly forgotten about. A special thanks to Erik from...

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Helpful?
Thank kathleens5986
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear kathleens5986, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by Erik. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, we have Pete's - on the menu is an award...

Reviewed 16 December 2015

Came here in December with my husband, mother and our English Bulldog. The room was very clean, trendy and luxurious. Upon our arrival, the check-in staff was very friendly and courteous. Eric, the front desk manager provided excellent customer service while looking up our reservation via Groupon. The hotel is located in the business district which is quieter than the...

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Helpful?
Thank Odalys H
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Odalys H, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by Erik. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, we have Pete's - on the menu is an...

Buffalo, New York
Reviewed 16 December 2015

The room was gorgeous, the hotel staff very friendly and hospitable. My only issue is if you are over 28 don't stay there when there is a Gators vs LSU game (unless you're a fan). The entire hotel was overrun with trashed 20 something college kids screaming GO GATORS all day long and lots of girls doing the walk of...

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Helpful?
Thank JLRJ1021
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear JLRJ1021, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service given by our team. We hope that you gave our signature restaurant Trenasse a visit- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an...

Reviewed 15 December 2015

Stayed at this hotel for a business meeting last night. It is a wonderful hotel in a great location. It was away from the noise of the French Quarter but only a 5 block walk away. The rooms were nice and comfortable. Would definitely stay her again for business or vacation.

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Helpful?
Thank PCTravel
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear PCTravel, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, we have Pete's - on the menu is an...

Washington DC, District of Columbia
Reviewed 15 December 2015

I usually prefer boutique hotels, but this name brand hotel really delivered. The newly-renovated Intercontinental is very close to the courthouse, which was ideal for my 36-hour business trip. Rooms are plush, but more importantly, service was exceptional. The charming morning and afternoon concierge was obviously very experienced at his job, and came up with some terrific restaurant suggestions that...

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Helpful?
Thank siouxieWashington
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear siouxieWashington, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service given by our team. We hope that you gave our signature restaurant Trenasse a visit- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an...

Saint Louis, Missouri
Reviewed 15 December 2015

My wife and I checked in and upon informing the front desk that we were celebrating an anniversary, she completely wowed us with remarkable service and a gesture rarely seen these days...A hand-written note congratulating us on our 15th along with complimentary fruit, chocolate and bottle of wine. Our room with balcony was clean, turn-down service and housekeeping were remarkable...

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Helpful?
Thank Jennifer L
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Jennifer L, Thank you for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service by our team. We hoped that you dined in our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition- we have Pete's. It serves an award winning gumbo and...

Philadelphia, Pennsylvania
Reviewed 15 December 2015

The location for this hotel is great. Located in the French Quarters so it was in walking distance to everything you needed from Bourbon Street, Mothers, Cafe Du Monde, etc. As for its appearance, it is a very clean and up to date hotel. Very comfortable but elegant at the same time. The number one asset for this hotel is...

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Helpful?
Thank TTN0930
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear TTN0930, Thank you for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service by Jeffrey and Marc. We hoped that you dined in our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition- we have Pete's. It serves an award winning gumbo and...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Pete's Pub
Pete's Pub
Cuisines: American, Bar, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city's most coveted locations: two blocks from the French Quarter, four blocks from Harrah's New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also within walking distance. ... more   less 

Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $200 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
New Orleans Intercontinental
Hotel Style:
#5 Luxury Hotel in New Orleans
#6 Family Hotel in New Orleans
#7 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New Orleans staff and other travellers.
80 questions
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Questions? Get answers from InterContinental New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and upgrade to a suite if available”
 of 5 bubbles Abroaduz, 20 Feb 2017 | Read review
“higher floors less noisy”
 of 5 bubbles tedr322, 16 Feb 2017 | Read review
“Requested room on higher floor to decrease street noise. Corner room was nice and specious with windows on 2 walls.”
 of 5 bubbles charlottew968, 24 Jan 2017 | Read review
“We stayed in 547 and it was superb... no view but great quiet room.”
 of 5 bubbles horrikapotchen, 20 Jan 2017 | Read review
“non-balcony rooms may be quieter”
 of 5 bubbles N6444CGchriss, 16 Jan 2017 | Read review
5 of 5