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BEST WESTERN PLUS Inntowner Madison

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#10 of 61 Hotels in Madison
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Inntowner Madison
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793 Reviews from our TripAdvisor Community

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Goldendale
Reviewed 2 days ago NEW

We had to go to Madison for a medical emergency and this hotel went above and beyond to make our stay the best it could be. Not only was the hotel clean and attractive, with a good breakfast, but the staff was so helpful. They called the hospital to verify our patient, then gave us a room discount. They had...

Review collected in partnership with Best Western
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Helpful?
Thank campocortez22
Reviewed 2 days ago NEW

My daughter and I stayed here while we visited the University of Wisconsin. While we were there, she got the flu. The hotel and restaurant staff were extremely helpful and efficient in getting the food and amenities I needed to take care of my daughter. The room was extremely clean, comfortable, and quiet. The location is very convenient, and the...

Review collected in partnership with Best Western
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Helpful?
Thank 556tamib
Providence, Rhode Island
Reviewed 5 days ago NEW

Best Western Inntowner goes the extra mile. We were in Madison because a relative was in the nearby University of Wisconsin Hospital. The shuttle service was a great comfort. The staff at the hotel couldn't have been nicer (cordial and efficient). That is, everyone from the desk staff to the shuttle drivers to the bartender, was excellent. Breakfast was good...

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Helpful?
Thank Palmira B
De Pere, Wisconsin
Reviewed 5 days ago NEW

Visiting daughter at Madison. Location and breakfast were great. However - there was no where to park. Lot was overflowing and street parking was full. Found one spot in a salon down the street - luckily I did not get a ticket. Whirlpool was capacity 8 but had 18 college kids drinking bottles of beer even though food, alcohol and...

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Helpful?
Thank kloppnow
Milwaukee, WI
Reviewed 1 week ago

Only stayed one night. Used the shuttle service - excellent! Had the breakfast, very bountiful, lots of choices, even hot food! Bed was comfortable, great location! Highly recommend this hotel! Didn't eat at the restaurant in hotel. Very clean, fast and efficient check in and out!

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Helpful?
Thank M9028MOcharlesp
RebeccaW2424, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear M9028MOcharlesp, Wow, thank you for the great review! We appreciate you making the InnTowner your home away from home. We're very proud of our complimentary breakfast for the convenience and variety it offers to our valued guests. Hopefully you will have an opportunity to enjoy the Badger Burger, shrimp tacos, or beer-battered cheese curds at our Highland Corner Grill...

Reviewed 1 week ago via mobile

Staying unexpectedly when my spouse was hospilized, the front desk was very kind to a highly stressed women needing a room at the last minute on a Friday night. My room is wonderful, very clean and comfortable. I ate in their dining room and enjoyed a nice steak, salad and garlic mashed potatoes. Server was very polite and took good...

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Helpful?
Thank Signe B
RebeccaW2424, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Signe B, We are so glad that despite unforeseen circumstances you were able to find comfort at the InnTowner thanks to our Front Desk, Housekeeping, and Highland Corner Grill team members. Thank you for sharing your experience with us! Your comments are much appreciated and will be shared with our staff. We extend heartfelt wishes to you and your...

AUBURN
Reviewed 1 week ago

I came to help with my son who just had a serious surgery. The amenities were great and the reduced fee was helpful. I appreciate the staff and their helpfulness. The whole stay was good and somewhat restful.

Review collected in partnership with Best Western
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Thank LAWRENCE P
RebeccaW2424, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Lawrence P, Best wishes for your son's speedy recovery from the entire InnTowner team! We greatly appreciate you taking a moment to send us feedback on your recent stay. A good night's sleep is very important when away from home and we are so happy that you were able to rest and enjoy some of our amenities. We'll be...

Green Bay, Wisconsin
Reviewed 2 weeks ago

The room we got (Rm. 207) was cold after the heat shut off automatically. It was not comfortable. Originally, I have requested for 2 beds on 3rd floor. Somehow, I ended up with 1 bed on 2nd floor. )-:

Review collected in partnership with Best Western
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Helpful?
Thank shiujin
Management response:

I apologize for the heating issues and the room type mix-up. We are certainly glad you've stayed with us in the past and as you know this is not who we are. We'd be glad to have you back again so we can make up for our slip in product and service. You can be assured that you are staying...

North Chicago, Illinois
Reviewed 3 weeks ago

Great value for the money and a great location near UW Campus. The rooms were clean, newer and very nice! The free buffet breakfast was very well appreciated after a night of hanging out in Madison. The only downside is the thin TP

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Helpful?
Thank Curt L
RebeccaW2424, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Curt L, Thank you for the great review! Our recent upgrades were designed with our valued guests' comfort in mind and we are thrilled that you enjoyed your stay, particularly the breakfast buffet after a fun evening out. See you on your next trip to Madison!

Mauston, United States
Reviewed 3 weeks ago

A very pleasant stay and the staff was very courteous. It snowed over night but they had it plowed before we left. The restaurant was very neat and clean and the staff was very nice. We ordered the steak and it was delicious. The breakfast buffet was excellent. Had plenty of choices and the hot foods were hot. I will...

Review collected in partnership with Best Western
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Helpful?
Thank R3163AAjerrys
RebeccaW2424, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear R3163AAjerrys, We appreciate you taking a moment to review us on TripAdvisor! Thank you very much for your kind words and praise of our staff, Highland Corner Grill, and complimentary breakfast buffet. We strive to ensure that winter weather is carefully monitored as the safety and convenience of our guests is top priority. Thanks for sharing your experience and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 

Additional Information about BEST WESTERN PLUS Inntowner Madison

Address: 2424 University Ave., Madison, WI 53726-3811 (Formerly BEST WESTERN PLUS Inntowner & The Highland Club)
Region: United States > Wisconsin > Madison
Price Range: $184 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inntowner Madison 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity and Best Western so you can book your BEST WESTERN PLUS Inntowner Madison reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#24 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inntowner Madison staff and other travellers.
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Seattle, Washington

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Questions? Get answers from BEST WESTERN PLUS Inntowner Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reception went to a lot of trouble to find the best possible room for me.”
 of 5 bubbles J2241EAalicem, 21 Dec 2016 | Read review
“avoid rooms facing Campus Drive because of noise”
 of 5 bubbles Grateful520, 20 Nov 2016 | Read review
“I had room 359. I love that the windows open and the room was way at the back and quiet”
 of 5 bubbles LEllen12, 9 Nov 2016 | Read review
“The upper floors are cleaned first so if you arrive early chose a room on 3rd or 4th floors”
 of 5 bubbles callan55, 14 Aug 2016 | Read review
“Take the free shuttle to the free zoo.”
 of 5 bubbles X1827YNjamesc, 9 Aug 2016 | Read review
5 of 5