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Best Western West Towne Suites

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Traveller (29)
Room & Suite (41)
Dining (13)
Overview
  • Excellent46%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Best Western West Towne Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western West Towne Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)
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197
133
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18
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197
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18
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All reviewsmade to order breakfastfrench toasthot breakfastwest sideroom was cleannice stayking suiteminute driveeasy accessbusiness tripbagelsthe breakfast areamadison wiup to datemadison areafront desk staffconvenient location
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61 - 65 of 439 reviews
Reviewed 19 July 2017

Very old, appliances were old and don't work. They are worried about washing of towels and linens causes me to worry that they are not washing everything. Went out to purchase a towel to shower with. Terrible odor in hallway and room smelled of mold....More

Review collected in partnership with Best Western
Thank scottbN2761SI
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 22 July 2017

Thank you for taking the time to review our hotel and staff. We apologize that your stay was less than the perfect than we wish it to be during your visit. We do appreciate your feedback because it helps us to see the areas where...More

Reviewed 15 July 2017

This was my 3rd stay at this property. I always find the room and general facility to be clean and pleasant. The bed is comfortable and they give plenty of pillows, towels, etc. Nothing fancy, but a good place to stay. We have always found...More

Thank Robin F
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 18 July 2017

Thank you for taking the time to review our hotel and for making us your home away from home. We apologize that there were couple of issues that made your stay less than perfect. We appreciate your feedback as it lets us know where we...More

Reviewed 10 July 2017

Nice, clean hotel. Breakfast was personally cooked for each person and was delicious! Tub was a little higher than the floor causing a little bump when getting out of the tub. Front clerk lady on 3rd shift could have been more personable and helpful.More

Review collected in partnership with Best Western
Thank Leah R
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 18 July 2017

Thank you for the awesome rating of our hotel. We are stoked to know that you enjoyed the made to order breakfast even as we apologize for the issues that you also mentioned. We appreciate your feedback as it helps us in areas where we...More

Reviewed 10 July 2017

The Best Western West Towne suits is an excellent place to stay in Madison. The newly renovated and redcorated rooms are fantastic. They are very spacious, clean and comfortable. The cooked to order breakfast is the best I have had in the US.More

Review collected in partnership with Best Western
Thank johnmI1823QF
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 18 July 2017

Thank you for the awesome review of our hotel. We are stoked to know that our renovations impressed you and that you love our made to order breakfast. We hope to have you as a regular guest and can't wait to see you again! Ramona,...More

Reviewed 4 July 2017

This was our fourth stay at this hotel which should speak to our overall satisfaction. The rooms are being renovated, the bed is very comfortable with lots of puffy pillows. There is sufficient space in each suite and the multiple chiars are comfortable. Appreciated the...More

Review collected in partnership with Best Western
Thank MNWEVER
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 7 July 2017

Thank you for the awesome endorsement and review of our hotel and for being a return guest. We are stoked to know that our service, value and amenities keep you returning and that we exceed your expectations with each visit. We look forward to many...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 85 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
USD 85 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Add Photo Photos
Traveller (29)
Room & Suite (41)
Dining (13)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Robert B
1 July 2017|
Answer
Response from DIBWSalesManager | Property representative |
I'm sorry but I am confused by your question.
0
Votes
wholiganlunatic
25 February 2017|
AnswerShow all 2 answers
Response from DIBWSalesManager | Property representative |
Hi. The deposit is up to the full stay plus 10%. It usually takes 3-15 business days to release depending pn ypur bank. We do take a cash deposit in leui of using you card and it is $100.
1
Vote
BeagleGuy5
17 February 2017|
Answer
Response from rst1108 | Property representative |
It is $20 per night per Room. Thank you for checking
0
Votes
Room Tips
"Even numbered rooms face away from the highway."
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"Even # rooms face away from US12"
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"Rooms on top floor are a little quieter. I think that sound insulation between floors isn't quite as good..."
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"ask for room away from partiers."
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