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Hilton Madison Monona Terrace

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#12 of 61 Hotels in Madison
Certificate of Excellence
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Hilton Madison Monona Terrace
Hilton Madison Monona Terrace
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1,016 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
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Reviewed yesterday NEW

This hotel was very busy in the night we stayed. The free parking lot was full as was on street parking. We took advantage of the valet for $20.00 since it was really cold and sleeting. Check in was smooth and they had a lovely gift bag for our dog. The room was clean and comfortable. Decor was more traditional...

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Helpful?
Thank Debrah R
Madison, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Easy to get to, near everything in downtown Madison. The views of the Capitol and the lakes are Stunning! The room was clean and comfortable. The staff at check in was great! The concierge was friendly and very helpful! My only disappointment was I am a Hilton Honors member and used the APP to make the reservation and was offered...

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Helpful?
Thank Sara B
About Hotel's Favourite Review
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

You are AMAZING to write such a nice review and give us 5 Stars. Thank you. I will look into the special request piece through the APP right away. Hope to see you again.

Reviewed 2 days ago NEW

Stayed at the Hilton while visiting Madison. The room, facilities, staff were all exceptional. From the front desk staff to the cleaning crew the attitude was very friendly. I had the breakfast on the 14th floor. the food and choices were excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank L3147FXlindaw
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

It was our pleasure to have you! Thank you for the very nice comments.

wisconsin
Reviewed 4 days ago NEW

Decided to go on a quick weekend getaway and chose the Hilton Monona Terrace. We had a easy check in and a beautiful room that faced the lake. The staff was excellent. Any time we had a question, they were right there to help us. Parking is on the street or the parking structure. It was $17 a day to...

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Helpful?
Thank conphuzer
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank YOU so much! We are so pleased you enjoyed your visit and will be back.

Carmel
Reviewed 5 days ago NEW

I have stayed here three times in the last three years. As always, the room was clean and the location great. The staff was very accommodating. Only complaint is the pillows, which were terrible. I will stay here again. P.S. If it is offered and you decide to use the complementary shuttle to the Kohl Center, be prepared to walk...

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Helpful?
Thank 124douglash
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the feedback. If you prefer, we have non-feather pillows available for your use that are more firm than the feather ones. We are always happy to provide these for your visit. We hope to have you back again.

Athens, Greece
Reviewed 5 days ago NEW

Excellent. A real 5 star hotel, in the center of Madison, WI, US. Excellent rooms, excellent breakfast, nice view to the lake. When in Madison, this is my choice. In addition, you are in the downtown.

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Helpful?
Thank Nikos P
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

YOU are very, very nice to share such a great review. Thank you Nikos.

Reviewed 1 week ago

Very disappointed with my stay. Hotel room felt like a dingy motel. Greeted with a dirty towel on the floor and there were white stains on the bedside table and what looked like liquid stains on one side of the lamp. Rings of crusted dirt were under the lamp when I moved it. There was dirt all over the thermostat....

Review collected in partnership with Hilton Hotels & Resorts
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Thank 0meredithm
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

I regret this was your experience. I will address with our Housekeeping Team immediately. I assure you this is not the standard we strive for. Our sincere apologies.

Minnesota City, Minnesota
Reviewed 1 week ago via mobile

I had a king room on the fourth floor facing the lake. It was spacious, clean, comfortable with a good work desk and chair. There was also a fridge in the room. Suggested improvements would be to swap out the tiny tub for a good shower. Other than that it was a four star room. Location is great. Starbucks and...

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Helpful?
Thank auroraclubjazz
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for taking the time to provide your review. So glad you enjoyed your visit.

Mount Horeb, United States
Reviewed 1 week ago

The hotel is great, location is extremely convenient. We had a great restful time. We stayed here because of a saturday night gala at Monona Terrace and it was a great decision to do that. It was really easy to just walk down the bridge and get to the venue and not worry about parking etc.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 0farhats
Delavan, Wisconsin, United States
Reviewed 1 week ago via mobile

Excellent location and beautiful views of the state capital. I was not pleased they couldn't find my reservation upon arrival immediately. I did contact the hotel manager upon discovering a broken razor blade underneath the bathroom sink and toilet paper stuffed in the peep hole. I was very disappointed about the cleanliness of the Hilton. The heater was also very...

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Helpful?
Thank Bill P
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you Bill for proving your feedback. I am very sorry about the issues with your room. We will address right away with our team. I appreciate your willingness to give us another try. Oh, and the hot tub is fine now.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectaculor views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more   less 

Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Region: United States > Wisconsin > Madison
Price Range: $187 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Madison Monona Terrace 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton
Hotel Style:
#9 Business Hotel in Madison
#10 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Madison Monona Terrace staff and other travellers.
6 questions
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Lincolnwood, Illinois
4 months ago
Chicago, Illinois
6 months ago

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Questions? Get answers from Hilton Madison Monona Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both the lake view and the view of the capitol are excellent.”
 of 5 bubbles 124douglash, 22 Feb 2017 | Read review
“Corner rooms with 2 views are AWESOME!”
 of 5 bubbles sarabZ7701XM, 8 Feb 2017 | Read review
“Ask for Lake or Capitol views, a corner room can sometimes give you both!”
 of 5 bubbles AMKaja85, 9 Jan 2017 | Read review
“Lake view, if you can.”
 of 5 bubbles L7765TDandrews, 6 Jan 2017 | Read review
“Rooms facing the capitol on higher floors have a nice view.”
 of 5 bubbles NataliaS578, 4 Jan 2017 | Read review
5 of 5