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Comfort Suites Madison West

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#31 of 61 Hotels in Madison
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites Madison West
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206 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Reviewed 4 November 2014 via mobile

We paid $95 for a suite with a king bed. Bed was comfortable, room was clean. Bathroom was in very good shape. Breakfast was the usual and included. Front desk was friendly and helpful. Check in included two free drinks at the hotel lounge happy hour. No complaints about the hotel and we would certainly stay there again the next...

Thank Stephen U
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review

Dear Stephen, Thank you for letting others know about your recent visit to our hotel. We appreciate and value your feedback and have shared it with all of our team members. It's great to hear that you had an enjoyable stay and were able to join us for our nightly happy hour. We look forward to welcoming you back on...

Waukesha, Wisconsin
Reviewed 30 October 2014

It is so close to Middleton, Greenwood station shopping, Lots of restaurants. The mustard museum. and to the Hy.12 and Hy14. We had a nice clean on the 3rd floor which was our preference as long as there was a elevator. We could of chose either 1st or 2nd also. Nice swimming pool and a hot tub which actually was...

Thank queenie067
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review

Thank you for taking the time to give us a review on Trip Advisor! It is so delightful to hear that you were able to visit our local attractions and shopping, as Madison and Middleton have so much to offer our travelers. We truly appreciate and value your feedback, and it serves as encouragement to our staff members to hear...

Marshall, Wisconsin, United States
Reviewed 26 October 2014 via mobile

Nothing special. I have stayed 6 times and the service is lacking. The hotel has been updating for the last year and is still not finished. It could be better simply by the staff acting interested in serving their guests as first priority. Clean rooms, good location.

Thank Stephanie L
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review

Dear Stephanie, Thank you for taking the time out of your busy schedule to let other travelers know about your recent visits to our hotel. We truly appreciate and value your feedback and use it to make improvements to better serve our guests. We have finished our final stages of renovations and would like to invite you to visit us...

Langhorne, Pennsylvania
Reviewed 14 October 2014

I usually stay here when in the area on business. Close to restaurants and shops if needed. Clean, updated, quite, nice view. Good value as well. Nice breakfast and pleasant setting. I recommend this for traveling. Close to main connecting highways in the area.

Thank Gerald M
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review

Thank you for taking the time to write a review of our hotel! Your feedback is very much appreciated, and we have shared your comments with all of our staff. It's great to hear that our hotel meets all of your travel needs, including cleanliness, comfort, value, and location. We look forward to welcoming you back on your next visit!...

Reviewed 4 October 2014

The staff at this hotel were professional and friendly. Even though they had others staying for a large event, they treated us as just important as their other guests. The breakfast area was crowded, but the food was good. I would stay with them again.

1Thank Brenda J
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review

Thank you for sharing your feedback with other travelers! Our staff is so delighted to hear that they were able to provide superior service to you during your recent visit. You review serves as strong encouragement for their efforts as they continue to strive to improve their services. We hope that you are able to visit us again here in...

Chicago, Illinois
Reviewed 2 October 2014

Appreciated the free happy hour and that the free breakfast had some bonuses like eggs, sausage, and make-your-own waffle machine. Also, so many outlets in the room was a nice simple feature many hotels miss out on.

1Thank ChiLexi
Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear ChiLexi, Thank you for taking time to write a review of Comfort Suites Madison. We are so pleased that you were able to take advantage of our complimentary breakfast and happy hour! We are glad to hear you enjoyed the additional outlets we've recently added this year. We hope you stay with us again on your next visit to...

Appleton, Wisconsin
Reviewed 30 September 2014

We booked 2 rooms for the nearby Wisconsin Senior Olympics in Middleton. This is a nice hotel which is very clean and in a nice location. Easy to get to off the belt line. Rooms were clean and beds comfortable. Free happy hour was really fun and the breakfast was above average as far as free breakfasts go. Front desk...

Thank FreePJ
United Kingdom
Reviewed 18 September 2014

I am a hotel GM for another brand outside Choice Hotels and this hotel is very clean and well maintained. Friendly staff, very nice pool and hot tub, nice breakfast. Close to many restaurants. I definitely recommend this hotel!

Thank Wayne H
regina, canada
Reviewed 29 August 2014

Hotel was decent, nothing fancy but room was clean and buffet breakast in the morning was good. Only complaint was that I arrived at night, and it was almost impossible to find. The area doesn't have any street lighting, the hotel sign that faces the street is unlit (at least when I was there), and the line of sight from...

Thank livetotravelcdn
Cottage Grove, Minnesota, United States
Reviewed 26 August 2014

A hotel with this stature and pet friendly, its a hard find!!! The hotel staff was very nice at check in and they were very welcoming. We stayed in a 2 Queen Suite and that was plenty of room for 2 adults and 2 dogs. We would have room for another person. The rooms were clean and did not have...

Thank mhteh168

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
All Suite Madison Wisconsin Hotel is situated walking distance from shopping, dining and more on Madison's West Side. Free hot breakfast buffet daily, free cocktails to the hotel's lounge Mon. - Sat. from 5-7pm, free high speed internet including wireless and free airport shuttle based on availability. Amenities include an oversized pool, whirlpool and fitness center. Relax in a Two Story Suite and/or Whirlpool Suite. ... more   less 

Additional Information about Comfort Suites Madison West

Address: 1253 John Q Hammons Dr, Madison, WI 53717
Region: United States > Wisconsin > Madison
Price Range: $141 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Madison West 2.5*
Number of rooms: 93
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Also Known As:
Comfort Suites Madison West Hotel Madison
Madison Comfort Suites
Hotel Style:
#14 Family Hotel in Madison
#28 Business Hotel in Madison
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2-story suites are unique and fabulous. You sleep upstairs in a loft so there is virtually no noise.”
 of 5 bubbles LHMI, 13 Dec 2016 | Read review
“Good for dogs.”
 of 5 bubbles pugsley7, 8 Dec 2016 | Read review
“If you have allergies, request a pet-free room when making reservations.”
 of 5 bubbles mom512016, 20 Nov 2016 | Read review
“Do not stay on the first floor.”
 of 5 bubbles baseballfan08, 10 Aug 2016 | Read review
“There is a nice pub style restaurant across the street.”
 of 5 bubbles 123-Kati-2, 7 Jul 2016 | Read review
5 of 5