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Comfort Suites Madison West

PricelineUSD 92*
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#31 of 63 Hotels in Madison
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 122*
USD 92*
Great Deal
USD 93*
USD 93*
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Comfort Suites Madison West
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212 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Reedsburg, Wisconsin
Reviewed 1 week ago

Great place. People working there were very friendly. Easy to get on major. highways and the airport. We were there on a Sunday evening after a performance at the Overture downtown. Super easy to get to.

Thank slsteward
Forest Lake, Minnesota
Reviewed 1 week ago

Even though the hotel is about 50 years old it is upgraded and quite nice. Excellent accommodations and the workmanship is very comfortable. They have a free happy hour between 6 and 7 P.M. and the pool and hot tub are quite relaxing.

Thank Indy27
About Hotel's Favourite Review
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear Indy27, Thank you for your kind review on your relaxing experience had here at the Comfort Suites Madison. Although we are not yet 50 years old, we did get renovated in the past five years, and I agree the workmanship was done well! Again, thank you for staying with us-We hope to see you again real soon. Best, Kristen

Wisconsin Rapids, Wisconsin, United States
Reviewed 22 April 2017 via mobile

We arrived and checked in very quickly. The front desk receptionist was friendly. Nice to find out the fee to bring a pet is only $10. Beds were comfortable and the room was big. This is actually the second time we have stayed here and had good experiences both times!

Thank Pixycon
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear Pixycon, Your review is much appreciated! Glad to hear you enjoyed your stay, and YES we do have relatively inexpensive pet friendly accommodations-much more reasonable than a kennel. Hope to see you again the next time you come to Madison. Best, Kristen

Chicago, Illinois
Reviewed 3 April 2017

Seems like an OK place. On-line reservation, called the Front Desk during the day, gracious and efficient. Check in was OK, although with a full house, the Front Desk could have used another clerk. Room was OK. Food was BAD. Facility OK

Thank Pad B
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Hi Pad B Thank you for the review. We appreciate your kind words about our staffs efficiency. I am sorry to hear that you did not enjoy the complimentary breakfast. If you have a chance, please reach out with any suggestions to better service our guests with the food selections offered. Give us a chance the next time you are...

Mequon, Wisconsin
Reviewed 27 March 2017

I recently stayed at the Comfort Suites, Madison WI West, and I stayed for 4 nights.. The hotel was clean and comfortable but the front desk staff needs to change their attitude. When I checked in the front desk clerk did not welcome me, barely said a word and when I asked her a question I felt like I was...

Thank TC_BDAOnion
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Good day Tom C, I'm so sorry you had a negative experience during you stay with our desk staff! This is definitely a surprise to me. I will make sure to share your review with our desk team members, as well as review our core comfort culture values- starting with a can-do attitude. Thank you for your feedback. We greatly...

Reviewed 27 February 2017

Stayed there overnight with family for weekend getaway. Rooms were clean, comfortable, and spacious. Lots of charging stations for all your electronic stuff. Full free Breakfast was outstanding. The guy running the full stocked pub was very friendly. Received 4 free drink tickets at check-in. Front desk staff was very friendly. Kids loved the large swimming pool and spa. Half...

Thank Ancha71
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear Ancha71, We appreciate your feedback regarding your recent stay. Thank you for all the kind words. I will make sure that the game room maintenance team comes out to service the out of order games. We love Sprecher's too; in the summer is the best with their live music out on the patio area! See you next time! Best,...

Delafield, Wisconsin
Reviewed 8 February 2017

If only every mid-priced hotel was like this. Room was lovely, nice size, very comfortable & clean. We had a 2-person whirlpool that would actually fit 2 people. Breakfast was decent. There is a complimentary happy hour for 2 hrs in the evening (I don't know if it's free on weekends.) Nice pool & spa area. Staff is very efficient....

Thank Crazywabbit
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear Crazywabbit, We appreciate you taking the time to give us the wonderful review! We are glad that you enjoyed your stay. See you next time! Best, Kristen

Reviewed 6 February 2017

Stayed there on an overnight trip with our family to see the sights in Madison. Very nice hotel and super friendly staff. Hotel is clean and well maintained. We did not partake in the happy hour but there were a lot of guests who did and they seemed to enjoy it. The breakfast was nice and so was the pool....

Thank Dave F
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Thank you Dave! So happy you enjoyed your stay here in Madison! We appreciate you taking the time to let us know how we are doing. Hope to see you again soon! Comfort Suites-Madison west.

Genoa City, Wisconsin
Reviewed 3 February 2017

I stick by my last review. However, the general manager needs to learn a bit about how to treat their guests. Being a manager at another CS, I decided to wait on this review out of courtesy. I was travelling with interns from several countries. While getting ready to leave, one of the interns bumped the mirror and it fell...

Thank Hejira44
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Thank you for staying with us while you were in town last year! We apologize for your experiences had with the General Manager, as we want to provide the best possible accommodations to our valued guests. We want you to feel at ease regardless the reason of travel. If you would like to contact me directly at the hotel I...

Waconia, Minnesota
Reviewed 2 February 2017 via mobile

I stayed at the Comfort Suites Madison West while in town for business. The hotel is clean and neat. The staff was great, FREE drinks were nice, breakfast was good, pool and hot tub area was great as well. I would recommend this property.

Thank Matt W
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear Matt W Thank you, Thank you, Thank you. Thank you for such kind words. Thank you for taking the time to share with other what a nice property we are, and thankyou for recommending our property! It makes us continue to do what we do best. I will make sure to share your review with all departments. We hope...

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
All Suite Madison Wisconsin Hotel is situated walking distance from shopping, dining and more on Madison's West Side. Free hot breakfast buffet daily, free cocktails to the hotel's lounge Mon. - Sat. from 5-7pm, free high speed internet including wireless and free airport shuttle based on availability. Amenities include an oversized pool, whirlpool and fitness center. Relax in a Two Story Suite and/or Whirlpool Suite. ... more   less 

Additional Information about Comfort Suites Madison West

Address: 1253 John Q Hammons Dr, Madison, WI 53717-1941
Region: United States > Wisconsin > Madison
Price Range: $129 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Madison West 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Suites Madison West Hotel Madison
Madison Comfort Suites
Hotel Style:
#14 Family Hotel in Madison
#28 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Madison West staff and other travellers.
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Questions? Get answers from Comfort Suites Madison West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Access to shopping, food, airport and major roads is great”
slsteward, 17 May 2017 | Read review
“all rooms are nice”
Indy27, 16 May 2017 | Read review
“The 2-story suites are unique and fabulous. You sleep upstairs in a loft so there is virtually no noise.”
LHMI, 13 Dec 2016 | Read review
“Good for dogs.”
pugsley7, 8 Dec 2016 | Read review
“If you have allergies, request a pet-free room when making reservations.”
mom512016, 20 Nov 2016 | Read review
5 of 5
USD 92* /night
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Expedia.comUSD 93
TravelocityUSD 93
HotelQuicklyUSD 122
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Prices are for 1 room, 2 adults
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