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Madison Concourse Hotel and Governor's Club

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1,260 Reviews from our TripAdvisor Community

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Showing 1,244: English reviews
Wausau, Wisconsin
Reviewed 19 February 2017 via mobile

This was our second time staying here and would recommend it to anyone wanting a great place to stay downtown. Close to many restaurants, pubs, farmers market (when in season). Rooms are clean and spacious and they use quality items in the rooms. This stay was a king corner room on the 10th floor. Loved it. No complaints.

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Helpful?
Thank tdevoy22
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

What a lovely review, Tdevoy! Thank you so much for taking the time to write about your visit with us. We are honored to see that you would recommend us to other Madison visitors as well. Thank you kindly! We hope to see you again soon! Best, Stephanie

Milwaukee, Wisconsin
Reviewed 19 February 2017

Very nice employees! The hotel room was clean, looked great in how it was set up, and it was also nice to have a fridge, a desk, and extra lounge-type seating in the room. I really enjoyed the view from the room, directly facing the Capitol building! It was in a good location with restaurants and activities within walking distance....

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Thank 1864Travel_Lover2
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you had such a nice visit! Thanks for taking the time to write about your stay - and our team. It's always wonderful hearing that our team was nice and friendly during our guests' visits. We can't wait to share your kind words with them! We do apologize for the inconvenience of our parking ramp construction,...

Chicago, Illinois
Reviewed 17 February 2017

We had a great stay at the Madison Concourse. I wish we had more time to enjoy the hotel. Check in and check out was a breeze. Rooms and hotel were very clean. Beds were extremely comfortable. Great location we walked to everything. We will definitely be back.

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Thank snoeil
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you had such a great stay, Snoeil! Thanks for taking the time to review your visit. We would love to have you stay with us longer too! Please come back again soon. Best, Stephanie

Reviewed 16 February 2017

Had a reservation mix up where I was charged for a no show for one night, when I thought I booked for one night. Stephanie was great and went out of her way to assist me. Nice view of capital from my room. Food was great. Excellent conference facilities.

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Helpful?
Thank Holly E
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for taking the time to review your visit, Holly! We are so glad we were able to take care of that mix up for you and provide you with a wonderful stay during your business trip. We hope to see you again soon!

Fort Myers, Florida
Reviewed 15 February 2017

This is an amazing hotel and I would go here every chance I get. I love the Club level and I enjoy the entire experience. The food is good, the drinks are wonderful, the rooms are clean and the service is truly terrific.

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Thank Maggie R
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Well we always love having you as a guest, Maggie! Thank you so much for taking the time to review your visit. We are so happy you had such a great time - and great service. Hope to see you again very soon! Best, Stephanie

Chicago, Illinois
Reviewed 14 February 2017

Just the sound of "Governor's Club" makes you think you may be getting some elite privileges or access to the Capitol building. Actually the "Governor's Club" is merely the name of the "executive floor" of the hotel which has 3 things: a higher floor, complimentary breakfast room (a very good breakfast by the way), semi-restricted access (you need to have...

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Helpful?
Thank M B
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for being a repeat guest of ours, MB! We are so glad you enjoyed your visit to the Governor's Club lounge. The view is incredible! And the cocktails are too! Please do not hesitate to let us know if there is anything we can do in the future to make your stays with us even more...

Watertown, Wisconsin
Reviewed 14 February 2017 via mobile

The rooms are large with comfortable pillow-top mattresses. The entire hotel has beautiful, up-to-date decor. "The Bar" is a great place to mingle. The bar tenders mix a mean cocktail. The valet staff is very helpful with both parking your own car and driving patrons to and from local attractions in their minivans and shuttles. The front desk staff is...

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Helpful?
Thank undunny2k
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for taking the time to write about your visit, Undunny! We are glad you had such a great time at the hotel and at our bar! We will be sure to pass along your awesome comments to our bartenders and our waitstaff at CIRC. We do sincerely apologize that the conference buffet wasn't as great as...

Bristol, IL
Reviewed 12 February 2017 via mobile

There was no mention of any construction work during my stay. Consistent jackhammering in the area made my stay unbearable and almost impossible to sleep. Staff seaming unable to help, and as if they couldn't care less. Not a fan of being in the dark about these itema, and not being able to relax on my time away.

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Helpful?
Thank Tony R
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Hi Tony, Thank you so much for taking the time to write about your visit. We are so sorry about the jackhammering you hear. Our parking ramp is currently undergoing necessary upgrades, but it certainly has been noisy. We have been sending email notification to all arriving guests, or attempting to call them, regarding the parking ramp construction, but it...

La Crosse, Wisconsin
Reviewed 10 February 2017

I have stayed at the Concourse many times over the years, both for business and pleasure. As many times as I have stayed I have never been disappointed and my most recent stay is certainly no exception. The staff are great starting with reservations, reception, all facets of the hotel operation. The restaurant and bar provide excellent service and the...

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Helpful?
Thank Ronald C
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so honored to have you as a repeat guest, Ronald! Thanks for being so wonderful, and for taking the time to write about your visit. We hope we can continue to impress you for years to come. See you soon!

Deerbrook, Wisconsin
Reviewed 9 February 2017

From the time we checked and until the time we checked out, we were treated like royalty. I'm sorry we only had 1 night to stay there. The staff is beyond excellent. We will definitely stay here on our next visit to Madison.

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Thank fludens2017
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much, fludens! It makes us so happy that you felt like royalty during your visit. We would definitely love to have you back again soon - maybe even for a full weekend! Thank you so much, Stephanie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more   less 

Additional Information about Madison Concourse Hotel and Governor's Club

Address: 1 West Dayton Street, Madison, WI 53703-2582
Region: United States > Wisconsin > Madison
Price Range: $201 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Concourse Hotel and Governor's Club 3.5*
Number of rooms: 373
Reservation Options:
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Also Known As:
Madison Concourse Hotel And Governors
Concourse Hotel Madison Wi
Hotel Style:
#2 Green Hotel in Madison
#2 Business Hotel in Madison
#3 Romantic Hotel in Madison
#10 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Madison Concourse Hotel and Governor's Club staff and other travellers.
6 questions
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Culver City, California
over a year ago
Madison, Wisconsin
4 days ago
Collierville, Tennessee
over a year ago
Culver City, California
over a year ago

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Questions? Get answers from Madison Concourse Hotel and Governor's Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms I have ever stayed in have either lake or Capitol view and I don't know which is better”
 of 5 bubbles 948lalitad, 20 Mar 2017 | Read review
“A higher floor room with a capitol view”
 of 5 bubbles 595ruthk, 16 Mar 2017 | Read review
“Paying the extra for Governor's Club was worth it!”
 of 5 bubbles WHSAbarb, 6 Mar 2017 | Read review
“ask for a view of the state capital. We always stay on the Governor's Floor”
 of 5 bubbles Kris608, 1 Mar 2017 | Read review
“The hotel was quiet.”
 of 5 bubbles mcgorray, 27 Feb 2017 | Read review
5 of 5